GOOD MORNING. UM. I CALL THIS
JOINT HEARING OF THE SELECT
COMMITTEE ON ELECTRIC VEHICLES
AND CHARGING INFRASTRUCTURE AND,
UH, COMMITTEE ON UTILITIES AND
ENERGY TO ORDER. UM WE ARE HERE
FOR AN INFORMATIONAL HEARING TO
DISCUSS ELECTRIC VEHICLES OR E
VÆ CHARGING. AND BEFORE WE BEGIN
, I JUST HAVE SOME HOUSEKEEPING
TO GO OVER FIRST. THERE WILL NOT
BE PHONE TESTIMONY. EXCUSE ME,
AND, UH, SO PUBLIC COMMENT IS
EITHER GONNA BE IN PERSON OR VIA
EMAIL TO THE COMMITTEE.
ADDITIONALLY I WILL MAINTAIN
DECORUM DURING THE HEARING. WE
WILL NOT PERMIT CONDUCT THAT
DISRUPTS OR OTHERWISE IMPEDES
THE HEARING. ANY INDIVIDUAL
WHO'S DISRUPTIVE MAY BE REMOVED
FROM THE ROOM. AND WITH THAT,
LET'S BEGIN. SO THE
TRANSPORTATION SECTOR IS
CURRENTLY THE LARGEST SOURCE OF
GREENHOUSE GAS EMISSIONS IN
CALIFORNIA AND E VÆ S¼ WILL BE
CRITICAL TO MEETING OUR ZERO
EMISSION GOALS. THE PRIOR SELECT
COMMITTEE HEARING FOCUSED ON
WHERE CHARGES ARE BEING BUILT,
AND WHO'S LEFT OUT. HOW THE
STATE IS RESPONDING AND
UNDERSTANDING THAT TO HAVE AN
EQUITABLE E. VÆ TRANSITION MEANS
MORE THAN CHARGERS, BUT
INVESTING IN ELECTRIFIED PUBLIC
TRANSIT INFRASTRUCTURE AND MORE.
HOWEVER AS PASSENGER VEHICLES
ACCOUNT FOR AROUND ONE QUARTER
OF CALIFORNIA'S G HÌ G S¼
BARRIERS TO RAPID ADOPTION NEED
TO BE ADDRESSED. NEXT TO COST,
WHICH IS DECREASING AVAILABILITY
AND RELIABILITY OF CHARGING
NETWORKS ARE THE BIGGEST
CONCERNS FOLKS HAVE WHEN
CONSIDERING SWITCHING TO AN E
VÆ. AND RECENT EXPERIENCES OF
OWNERS DEMONSTRATE A TROUBLING
TREND IN CHARGER. RELIABILITY
SHORTFALLS. UM. AND I ALSO KNOW
YOU KNOW, WE WE'VE SEEN THE E VÆ
VEHICLES ARE, UM, THE SELLING OF
E VÆ VEHICLES OR E VÆ VEHICLES.
SALES HAVE BEEN DOWN AND WE KNOW
THAT ONE OF THE BIG CONCERNS
LEADING TO THAT IS PEOPLE'S
CONCERNS ABOUT, UM, RANGE
ANXIETY. WE ALL KNOW ABOUT RANGE
ANXIETY UP HERE. UM. MY
COLLEAGUES ON THE SELECT
COMMITTEE NÓ DOUBT HAVE A STORY
OR TWO TO SHARE ABOUT THEIR OWN
CHARGING EXPERIENCES AS DO I,
AND OUR FOCUS WILL BE TO DELVE
INTO THE MANY ASPECTS OF
CHARGING DIFFICULTIES. CONSUMERS
ARE FACING WHAT GOVERNMENT AND
INDUSTRY ARE DOING IN RESPONSE
AND HOW THE LEGISLATURE CAN
ENGAGE TO HELP CREATE GREATER
CERTAINTY FOR CONSUMERS. WITH
THAT. I'D LIKE TO THANK YOU
AGAIN, UM, CHAIR PETRIE-NORRIS
FOR YOUR COLLABORATION ON THIS
HEARING, AND WE'LL TURN IT OVER
TO YOU FOR OPENING REMARKS.
THINK THAT THANK YOU. CHAIR
SHIAVO. UM AND I WANNA JUST
START BY THINKING OUR SELECT
COMMITTEE CHAIR AND HER TEAM FOR
TAKING THE LEAD ON THIS JOINT
HEARING. AND UH, FOR ALL OF THE
GREAT WORK THAT YOU'VE BEEN
DOING IN THIS SPACE, UH, WE ALL
KNOW THAT TRANSPORTATION
ELECTRIFICATION IS ABSOLUTELY
CRITICAL OF CALIFORNIA IS GOING
TO DELIVER ON OUR AMBITIOUS
CLIMATE GOALS. UM AND I THINK
THAT THE IMPORTANCE OF CHARGING
INFRASTRUCTURE REALLY CANNOT BE
OVERSTATED. SO YEAH. E VÆ OWNERS
IN THE ROOM LITTLE YEAH, SO I
THINK, AS THE CHAIR SAID, WE'VE
ALL GOT WE'VE ALL GOT ONE OF
THOSE STORIES, RIGHT? YOU'RE 20
MILES FROM HOME, AND YOU GOT 10
MILES OF RANGE. YOU PULL OVER TO
THE SIDE OF THE ROAD, YOU FIND A
STATION THAT YOU'RE CHARGING
STATION ON YOUR WAY. YOUR
DELIGHTED YOU PULL IN, AND IT'S
JUST AS YOU'RE ABOUT TO, LIKE,
EXHALE AND SAVE YOU LIKE, OH, MY
GOD. THIS THING IS BROKEN. UM
IT'S EVERY E VÆ OWNERS WORST
NIGHTMARE. AND UM, I THINK THAT
THE REALITY IS IF WE DON'T FIX
THIS NOW, IF WE DON'T FIX THIS
WE ARE NOT GOING TO ENCOURAGE E
VÆ ADOPTION ACROSS THE STATE OF
CALIFORNIA. UM AND OUR COMMITTEE
. THE UTILITIES AND ENERGY
COMMITTEE HAS BEEN WORKING IN
PARTNERSHIP WITH CHIA AND THE
SELECT COMMITTEE FOCUSED ON
UNRAVELING SOME OF THE ISSUES
AND CHALLENGES AND OBSTACLES
TOWARDS THE DEPLOYMENT OF E VÆ
CHARGERS. UM NAMELY,
INFRASTRUCTURE, BUILD OUT AND
DISTRIBUTION PLANNING, AS THE
BACKGROUND PAPER HIGHLIGHTS, UM
IT REMAINS A MAJOR MAJOR CONCERN
HOW VAST AND EQUITABLE ADOP OF
S¼, UM, IS GOING TO BE HINDERED
BY PUBLIC CHARGE BY A PUBLIC
CHARGING SYSTEM THAT IS
INOPERABLE IN ACCESSIBLE AND
ULTIMATELY UNRELIABLE. UM THIS
IS JUST TWO PORT TOO. TOO
IMPORTANT. WE HAVE TO GET THIS
RIGHT AND SO REALLY LOOKING
FORWARD TO OUR CONVERSATION
TODAY, UM, AND TO THIS
DISCUSSION TO IDENTIFY REMAINING
OBSTACLES AND WHAT WE CAN DO AS
POLICYMAKERS TO BREAK THOSE DOWN
AND ENSURE THAT WE BUILD
CALIFORNIA'S CONFIDENCE IN THE
RELIABILITY AND ACCESSIBILITY OF
OUR E, VÆ AND INFRASTRUCTURE. UM
SO WITH THAT, THANK YOU. CHAIR
SHU AVO. THANK YOU, AND I WANNA
OPEN IT UP TO MEMBERS IF YOU
HAVE ANYTHING JACKIE. THAT'S UH
THANK YOU, I. I WANNA THANK BOTH
OF YOU FOR PUTTING TOGETHER THIS
HEARING LAST YEAR, I PENNED AN
OP ED THAT WAS TITLED A VOTE OF
NÓ CONFIDENCE FOR CHARGING
COMPANIES AND MUCH OF MY
THINKING ON THIS ISSUE, UH,
REMAINS THE SAME. I'M STILL VERY
CONCERNED ABOUT THIS AREA AND
HOW WE CAN DEMONSTRATE TO
CONSUMERS THAT E VÆ S¼ ARE
VIABLE OPTIONS AS WE MOVE
FORWARD RIGHT NOW IN, UH,
CALIFORNIA AS BOTH OF YOU HAVE
SAID, WE DO NOT HAVE THE
CONSUMER BUY IN. THAT'S
NECESSARY FOR US TO MEET OUR 20.
UH 2035 E VÆ GOALS AS A E VÆ
DRIVER. I AM ALSO FRUSTRATED BY
THE LACK OF RELIABLE, UH,
CHARGING INFRASTRUCTURE AND I'M
NOT ALONE. SEVERAL MEDIA OUTLETS
, INCLUDING THE L A TIMES HAVE
PUBLISHED ARTICLES REFLECTING ON
THE LACK OF CONSUMER CONFIDENCE
THAT IS JEOPARDIZING OUR CLIMATE
GOALS. THE GLARING LACK OF SOUND
CHARGING INFRASTRUCTURE
CONTINUES TO KEEP E VÆ S¼ OUT OF
REACH FOR MANY CALIFORNIANS AND
DETERS US FROM MEETING THESE
IMPORTANT GOALS AND, UH, LOOK
FORWARD TO THE HEARING. TODAY.
THANK YOU. UM SO WITH THAT WE
WILL BEGIN OUR FIRST PANEL AND
I'LL ASK THE PANELISTS TO ALL,
UM, COME UP AND PROVIDE OPENING
STATEMENTS AND THEN WE CAN TURN
TO COMMITTEE FOR QUESTIONS.
WE'LL START WITH COMMISSIONER
MONAHAN AND THEN MOVED TO DOCTOR
TALL AND DIRECTOR OF EB RESEARCH
AT U èC DAVIS. HELLO,
COMMISSIONER. HOW ARE YOU? GOOD
MORNING. I DO HAVE SOME SLIDES
OUT. THERE WE GO. AND I HOPE UM
YOU ALL CAN SEE THE SLIDES OR DO
YOU HAVE COPIES? WE DO HAVE
COPIES ALSO, AND WE CAN SEE
THEM. THANK YOU. UM WELL, GOOD
MORNING CHAIR, SHIAVO CHAIR.
PETRIE-NORRIS AND MEMBERS OF THE
COMMITTEE ON UTILITIES AND
ENERGY, ENERGY, ENERGY AND
MEMBERS OF THE SELECT COMMITTEE
ON EVS AND CHARGING
INFRASTRUCTURE. SO I'M PATTY
MONAHAN, COMMISSIONER AT THE
CALIFORNIA ENERGY COMMISSION,
AND I'M THE LEAD FOR
TRANSPORTATION. I'M HERE WITH
EVIE CHARGING RELIABILITY
SUBJECT MATTER EXPERT TAYLOR
MARVIN. UM WHEN IT COMES TO ZERO
EMISSION TRANSPORTATION, THE
ENERGY COMMISSION IS RESPONSIBLE
FOR ANALYSIS OF CHARGING AND
HYDROGEN INFRASTRUCTURE NEEDS,
PROVIDING FUNDING FOR THE BUILD
OUT OF ZERO EMISSION VEHICLE OR
ZEV AS WE LIKE TO CALL IT
REFUELING INFRASTRUCTURE AND
ADVANCING A MORE RELIABLE
FUELING NETWORK. I APPRECIATE
THE PARTNERSHIP WITH THE
LEGISLATURE ON HOW WE CAN
IMPROVE THE CHARGING EXPERIENCE
FOR E VÆ OWNERS. WE NEED TO
RAPIDLY BUILD OUT CHARGING
INFRASTRUCTURE WHILE
SIMULTANEOUSLY IMPROVING THE
RELIABILITY OF THE NETWORK. OUR
VISION IS THAT E VÆ DRIVERS WILL
BE ABLE TO CONVENIENTLY CHARGE
THEIR VEHICLES WHETHER THEY ARE
AT HOME AT WORK OR ON A ROAD
TRIP. THIS VISION HAS HELPED
SHAPE THE STATE'S INVESTMENT IN
E VÆ CHARGING DEPLOYMENT IN
RECENT YEARS. HOWEVER WE
RECOGNIZE THIS VISION HAS YET TO
BE ACHIEVED. THERE SIMPLY AREN'T
ENOUGH CHARGERS TO MEET THE
GROWING DEMAND AND THERE AREN'T
AND THE ONES THAT ARE AVAILABLE
ARE TOO OFTEN BROKEN OR THEY
DON'T SUCCESSFULLY CHARGE THE
VEHICLE. THE NEXT SLIDE, PLEASE.
SO HERE'S THE STATE OF THE
CURRENT CHARGING NETWORK. WE
HAVE 94,000 PUBLIC AND SHARED
PRIVATE CHARGERS AS OF JULY OF
LAST YEAR. AND SHARED PRIVATE
MEANS, UH, CHARGERS THAT ARE
LOCATED BEHIND THE FENCE SO THIS
COULD BE AT A WORKPLACE OR AT A
MULTIFAMILY DWELLING OR IN A
PARKING GARAGE. THE èC E èC
HAS FUNDED ABOUT 9% OF THE TOTAL
CHARGERS. RATEPAYER DOLLARS
THROUGH UTILITIES HAVE FUNDED
ANOTHER 30% AND OTHER STATE
AGENCIES AND LOCAL DISTRICTS
HAVE, UH, HAVE PROVIDED ABOUT 2%
SO IN TOTAL, THE PUBLICLY FUNDED
CHARGERS IS ABOUT 40% OF THE
TOTAL. THAT LEAVES 60% OF THE
CHARGERS, UH, THROUGH THAT ARE
BUILT THROUGH PRIVATE SECTOR
SETTLEMENT AGREEMENTS LIKE LIKE
ELECTRIFY AMERICA INVESTMENTS
AND OTHER SOURCES. NEXT SLIDE,
PLEASE. SO WE HAVE TO DO AN
ANALYSIS EVERY TWO YEARS OF THE
AMOUNT OF CHARGERS NEEDED TO
MEET STATE GOALS WE RECENTLY
ACTUALLY, JUST LAST WEEK, WE
APPROVED THE MOST RECENT A B
2127 REPORT. AND LET ME JUST
WALK YOU THROUGH WITH THIS CHART
SHOWS, SO WE HAVE THE 94,000
CHARGERS AVAILABLE TODAY THAT I
MENTIONED FROM THE LAST SLIDE.
WITH EXISTING STATE FUNDING. WE
SHOULD BE ABLE TO REACH THE
STATE GOAL OF HAVING 250,000
CHARGERS DEPLOYED. OUR ANALYSIS.
THE LAST BAR IS THE, UM IS THE
ANA IS THE ANALYSIS THAT WE JUST
CONDUCTED AND IT INDICATES WE
NEED 1 MILLION CHARGERS BY 2032
MILLION BY 2035. SO THAT'S UH,
BASICALLY WE NEED A 10 FOLD RAMP
UP IN THE NEXT SEVEN YEARS FOR
CHARGERS, AND IT CONTINUES LIKE
THIS. OF COURSE, THE STATE
CANNOT BE RESPONSIBLE STATE
FUNDING CANNOT BE RESPONSIBLE
FOR ALL OF THOSE CHARGES. THE
MAJORITY HAS TO COME FROM THE
PRIVATE SECTOR AND IS COMING
FROM THE PRIVATE SECTOR. NEXT
SLIDE, PLEASE. SO ONE OF THE
MAIN SOURCES OF STATE FUNDING
FOR CHARGERS IS THE CEC CLEAN
TRANSPORTATION PROGRAM. THE
CLEAN TRANSPORTATION PROGRAM WAS
ORIGINALLY AUTHORIZED IN 2008.
THE PROGRAM PROVIDED AND
CONTINUES TO PROVIDE ABOUT $100
MILLION PER YEAR FOR THE ENERGY
COMMISSION TO ISSUE GRANTS TO
DIVERSIFY TRANSPORTATION FUELS
BEYOND PETROLEUM. THANKS IN
LARGE PART TO FOLKS IN THIS ROOM
, UH, AND THE ADMINISTRATION'S
PARTNERSHIP WITH THE LEGISLATURE
, THE CLEAN TRANSPORTATION
PROGRAM WAS REAUTHORIZED LAST
YEAR THROUGH ASSEMBLY BILL 126.
THIS BILL EXTENDED THE PROGRAM
THROUGH 2035 AND DIRECTED THE
èC èC TO FOCUS ON ZERO
EMISSION TRANSPORTATION. MAYBE
126 ALSO REQUIRED THE ENERGY
COMMISSION TO REGULATE THE
UPTIME OF STATIONS THAT ARE
FUNDED BY THE STATE AND BY
RATEPAYERS AND TO CONTINUE AND
TO CONSIDER ADDITIONAL METRICS
TO IMPROVE CHARGER RELIABILITY
MORE TO COME ON THIS IN THE PAST
SEVERAL YEARS, THE LEGISLATURE
AND THE GOVERNOR HAVE PROVIDED
ADDITIONAL ONE TIME FUNDING FOR
Z INFRASTRUCTURE THROUGH THE
ANNUAL BUDGET. THE TOTAL AMOUNT
OF FUNDING THROUGH THE ANNUAL
BUDGET, INCLUDING THE GOVERNOR'S
PROPOSED BUDGET FROM JANUARY
THIS YEAR IS THREE POINT THREE
BILLION. THIS SLIDE SHOWS SOME
OF THE HIGHLIGHTS OF THE PROGRAM
OVER ITS HISTORY, INCLUDING
PROVIDING FUNDING FOR NEARLY
25,000 PASSENGER VEHICLE
CHARGERS. THOSE ARE SOME OF
THOSE ARE STILL BEING BUILT.
WE'VE ALREADY WE'VE JUST GIVEN
THE MONEY OUT FOR THAT FUNDING
100 AND 30 HYDROGEN STATIONS
PROVIDING 40 GRANTS FOR ZEV
RELATED MANUFACTURERS. I LIKE TO
SAY CALIFORNIA IS THE NEW
MICHIGAN WHEN IT COMES TO ZEV
MANUFACTURING. UH WORKFORCE
TRAINING FOR OVER 32,000 PEOPLE
AND LEVERAGING OVER A BILLION
DOLLARS IN OTHER FUNDING. NEXT
SLIDE. MAYBE 126 REQUIRES THE
èC èC TO ENSURE THAT AT LEAST
50% OF PROGRAM, FUNDING
BENEFITS, LOW INCOME AND
DISADVANTAGED COMMUNITIES. WE'RE
IN THE PROCESS OF DEFINING
METRICS FOR WHAT CONSTITUTES A
BENEFIT. OUR HISTORICAL
INVESTMENTS HAVE EXCEEDED THE
50% TARGET WHEN IT COMES TO
PROJECT LOCATION. NEARLY 60% OF
OUR FUNDING HAS BEEN IN LOW
INCOME AND DISADVANTAGED
COMMUNITIES AND WHEN YOU REMOVE
STATEWIDE INVESTMENTS LIKE
WORKFORCE DEVELOPMENT, THE
NUMBER INCREASES TO NEARLY 70.
AND WE RECOGNIZE, THOUGH, THAT
WE NEED TO BE VIGILANT TO ENSURE
THAT STATE DOLLARS SUPPORT A
MORE EQUITABLE CLEAN ENERGY
FUTURE, PARTICULARLY IN LOW
INCOME, RURAL AND DISADVANTAGED
COMMUNITIES. NEXT SLIDE, PLEASE.
SO JUST LAST WEEK, IN ADDITION
TO APPROVING THE 2127 REPORT, WE
ALSO APPROVED A $1.9 BILLION
INVESTMENT PLAN FOR THE CLEAN
TRANSPORTATION PROGRAM. YOU
COULD SEE THERE'S FOUR BUCKETS
OF DIFFERENT INVESTMENTS, BUT
I'M REALLY GONNA FOCUS ON THE
BLUE HIGHLIGHTED ONE WITH UH
ABOUT, UH, ACCESS FOR CHARGING
IN INFRASTRUCTURE FOR PASSENGER
VEHICLES. AS YOU CAN SEE, WE'RE
ALLOCATING 658 MILLION TO BUILD
OUT LIGHT DUTY CHARGING
INFRASTRUCTURE USING FUNDING FOR
FISCAL YEAR 20 THREE THROUGH 27.
I ALSO WANNA TALK ABOUT TWO
ADDITIONAL POTS OF MONEY, WHICH
ARE OUTLINED IN GREEN BELOW OUR
INVESTMENT. UH, THE FIRST IS THE
NATIONAL ELECTRIC VEHICLE
INFRASTRUCTURE PROJECT, OR NVI
ITS FEDERAL FUNDING TO BUILD OUT
FAST CHARGING INFRASTRUCTURE.
CALIFORNIA IS EXPECTED TO
RECEIVE THREE 184 MILLION FROM
THIS PROGRAM. THIS YEAR. THE
PROGRAM IS ENTIRELY DEDICATED TO
PASSENGER VEHICLE. UH FAST
CHARGERS, BUT IN THE FUTURE, WE
HAVE THE OPTION TO EXPAND TO
MEDIUM AND HEAVY DUTIES OF
INFRASTRUCTURE AS WELL. THE
SECOND LITTLE TRANCHE IS
SOMETHING THAT'S BEEN IN THE
MEDIA LATELY, WHICH IS THE
FEDERAL E VÆ CHARGING
RELIABILITY AND ACCESSIBILITY,
ACCELERATOR OR E VÆ RAW, WHICH
IS A LOT EASIER TO SAY.
CALIFORNIA RECEIVED OVER $60
MILLION IN FEDERAL FUNDING TO
REPAIR AND REPLACE BROKEN
CHARGERS. NEXT SLIDE, PLEASE.
NOW LET ME TURN TO CEC ACTIONS
TO IMPROVE CHARGER RELIABILITY.
IN 2021. WE STARTED
INCORPORATING RELIABILITY
REQUIREMENTS INTO THE GRANTS WE
FUND THESE INCLUDE A MINIMUM 97%
UPTIME REQUIREMENT. MAINTENANCE
AND REPORTING. THE FEDERAL
GOVERNMENT FOLLOWED CALIFORNIA'S
LEAD AND IS ALSO REQUIRING AT
LEAST A 97% UP TIME IN THE
NATIONAL ELECTRIC VEHICLE
INFRASTRUCTURE PROGRAM. LAST
YEAR, WE PROVIDED A GRANT TO UC
DAVIS AND GIL TALL IS HERE TO
TALK ABOUT THAT TO STUDY. UH,
CHARGER RELIABILITY ACROSS THE
STATE. WE'RE GONNA USE INTERIM
RESULTS FROM THE STUDY TO
EVALUATE, UM UH, OUR ACTIVITIES
IN IN RELIABILITY AND SEE WHAT
MORE WE CAN DO TO IMPROVE
RELIABILITY. THERE'S ALSO, UM
WE'RE ALSO GONNA USE THAT DATA
TO DAYLIGHT HOW DIFFERENT
CHARGING PROVIDERS ARE
PERFORMING. NEXT SLIDE, PLEASE.
THIS IS THE SIDE. I'M GOING TO
SPEND THE MOST TIME ON. IT'S
COMPLICATED, BUT I THINK IT'S
REALLY IMPORTANT TO UNDERSTAND
THE LANDSCAPE. SO UM 80 2061,
WHICH WAS PASSED IN 2022
REQUIRES THE èC èC TO DEVELOP
UPTIME RECORD KEEPING AND
REPORTING STANDARDS FOR EV
CHARGERS INSTALLED IN AND AFTER
2024 THAT WERE STATE OR
RATEPAYER FUNDED. SO REMEMBER,
THAT'S THAT 40% SLICE, UM OF THE
CURRENT CHARGERS. IN SEPTEMBER.
2023 WE PUBLISHED DRAFT
STANDARDS TO MEET THE REPORTING
REQUIREMENTS. THE DRAFT,
INCLUDING INCLUDED REPORTING
STANDARDS FOR ALL PUBLIC AND
SHARED PRIVATE CHARGERS SO WE
COULD HAVE A MORE ACCURATE COUNT
OF CHARGERS DEPLOYED AND A
BETTER UNDERSTANDING OF HOW
NETWORK CHARGERS ARE BEING
UTILIZED. THE DRAFT ALSO
PROPOSED THAT PUBLICLY FUNDED
CHARGERS WOULD PROVIDE DATA ON
SUCCESSFUL CHARGES. THE PROPOSAL
INCLUDED DATA SHARING AGREEMENTS
THAT SHOULD IMPROVE DRIVERS
ABILITY TO NAVIGATE TO
FUNCTIONING CHARGERS. THIS
ALIGNS WITH THE REQUIREMENTS OF
A B 126. AND I'D LIKE TO THANK,
UH, I'D LIKE TO THANK OUR, UM,
ASSEMBLY MEMBER IRWIN. FOR ALL
SHE'S DONE TO ADVANCE THIS A B
126 GIVES THE èC èC MORE
DIRECTION ON OUR ROLE TO ADVANCE
EV CHARGING RELIABILITY. IT. IT
REQUIRES THE ENERGY COMMISSION
TO DEVELOP UPTIME STANDARDS FOR
STATE AND RATEPAYER FUNDED
ELECTRIC VEHICLE CHARGERS
INSTALLED IN 2024 AND BEYOND,
WHICH WOULD APPLY FOR A MINIMUM
OF SIX YEARS. IT ALSO ALLOWS THE
èC èC TO CONSIDER ADDITIONAL
RELIABLE RELIABILITY METRICS,
INCLUDING BUT NOT LIMITED TO
SUCCESS RATE TO INITIATE.
CUSTOMER SATISFACTION AND THE
NUMBER OF NATURE OR LENGTH OF
EVENTS THAT INTERRUPT SERVICE.
WE'RE IN THE PROCESS RIGHT NOW
OF DEVELOPING THAT SECOND DRAFT
SO I CAN'T SPEAK SPECIFICALLY TO
WHAT'S IN IT. OUR PLAN IS TO
RELEASE THAT SECOND DRAFT
SOMETIME LATE NEXT MONTH OR
EARLY IN APRIL. AND THEN I
WELCOME, UH, COMMENTS AND
ENGAGEMENT WITH THE LEGISLATURE
ON OUR DRAFT. OUR ENFORCEMENT IS
AUTHORITY IS SOMETHING WE ARE
EXPLORING, BUT AT A MINIMUM, IT
INCLUDES THE ABILITY TO INSERT
FUNDING CLAWBACK PROVISIONS IN
AGREEMENTS WITH PROVIDERS THAT
ARE AWARDED STATE FUNDING AND TO
REFER NON COMPLIANCE WITH THE EV
CHARGING REGULATIONS TO THE
ATTORNEY GENERAL'S OFFICE FOR
POTENTIAL ACTION. NEXT SLIDE,
PLEASE. SO I WANT TO CONCLUDE BY
THANKING THE LEGISLATURE FOR ITS
REALLY IMPORTANT ROLE IN
IMPROVING THE CUSTOMER CHARGING
EXPERIENCE, A B 2061 AND A B 126
HAVE GIVEN THE èC èC DIRECTION
AND AUTHORITY TO IMPROVE THE E
VÆ CHARGING EXPERIENCE,
PARTICULARLY FOR STATE AND
RATEPAYER FUNDED CHARGERS,
INSTALLED IN 2024 AND BEYOND. AS
I NOTED IN MY PRESENTATION ABOUT
60% OF TODAY'S CHARGES ARE NOT
PUBLICLY FUNDED, AND THEY WILL
NOT BE COVERED BY THE
PERFORMANCE STANDARDS, INCLUDING
UP TIME THEY WILL BE COVERED BY
SOME OF THE JUST THE RECORD
KEEPING AND REPORTING OUT. SO
THERE WON'T THERE WILL BE DATA
FROM THEM. IT JUST WE CAN'T HOLD
THEM TO A PERFORMANCE STANDARD.
HOWEVER WE EXPECT OUR STANDARDS
WILL HELP RAISE EXPECTATIONS FOR
ALL CHARGES IN THE STATE. IN
ADDITION, DAYLIGHTING DATA ON
THE PERFORMANCE OF CHARGING
PROVIDERS WILL HELP CUSTOMERS
MAKE MORE INFORMED CHOICES AND
IDEALLY, WE'LL FOSTER MORE
COMPETITION FOR THE MOST
RELIABLE E VÆ CHARGING SYSTEM.
THANK YOU AND I WELCOME YOUR
QUESTIONS AND COMMENTS. THANK
YOU SO MUCH. UM AND WE'LL TURN
IT OVER TO DOCTOR TALL NOW AND
THEN OPEN IT UP TO QUESTIONS
FROM THE COMMITTEE. A CHURCH.
GOOD MORNING CHURCH G, EDWIN
NORRIS COMMITTEE MEMBERS. THANK
YOU FOR HAVING ME HERE. UH, MY
NAME IS GIL TAL I'M THE DIRECTOR
OF THE ELECTRIC VEHICLE RESEARCH
CENTER AT UC DAVIS AND A
PROFESSOR AT U èC. DAVIS. AND
UH, I WILL USE MY FIVE MINUTES
TODAY, UH, TO PRESENT RESULTS
FROM OUR 5TH 17 YEARS OF
STUDYING EVS, NOT JUST FROM ONE
SPECIFIC STUDY, DOING EVERYTHING
BETWEEN, UH, INTERVIEWS AND
SURVEYS AND BIG DATA ANALYSIS.
TO LOOK AT THIS ISSUE OF
ACCESSIBLE, DEPENDABLE AND
AFFORDABLE CHARGING OPTIONS FOR
ALL. UM AND NEXT, UH, SLIDE.
PLEASE. I WILL START BY SAYING
THAT MY COMMENTS ARE A LITTLE
BIT, UH, ABOUT TOPICS THAT WE
NEED TO CONSIDER FURTHER DOWN
THE ROAD. UH AND THEY ARE NOT
REPLACING IN ANY WAY OR SUPPOSED
TO TALK ABOUT SLOWING DOWN OR
CHANGING THE NEED FOR INSTALLING
MANY, MANY MORE CHARGERS AS THE
èC IS DOING IN ALL THE WORK
THAT THE èC èC IS DOING NOW
IT'S ABOUT THE NEXT STEPS AND
NOT INSTEAD OF WHAT'S HAPPENING
NOW. I WILL FOCUS A LITTLE BIT
ON THESE ISSUES THAT THE
CONSUMER EXPERIENCE AND ALL OF
US IN THE ROOM THAT KIND OF FIND
THEY TALK ABOUT, UH, THAT
SOMETIMES IT'S MUCH HARDER TO,
UH, MEASURE AND REGULATE WHAT WE
CALL THE S¼ THAT ARE INVISIBLE
TO THE èC P Ó TO THE CHARGING
PROVIDERS. AND WE'LL START WITH
THE NEXT SLIDE. PLEASE UH, THE
ISSUES THAT ARE NOT A TECHNOLOGY
ISSUE BUT MORE POLICY ISSUE ON
THE LEFT SIDE. YOU SEE CHARGES
THAT WERE COVERED BY SNOW AFTER,
UH, CARS WERE PLOWING THE ROAD.
THE ROAD WAS PLOWED, BUT THE
CHARGES ARE ON THE PRIVATE LAND.
AND CARTOONS WILL NOT PLOW IT.
AND AS LONG AS WE DON'T HAVE
GOOD, UH, DISCUSSION OF WHO AND
HOW THEY WILL NOT BE ACCESSIBLE.
ON THE RIGHT SIDE. WE SEE
CHARGES HERE AROUND, UH, OUR
CAPITAL THAT ARE CLOSED ON
WEEKENDS AND NIGHTS. UH, SO THEY
CAN BE USED BY COMMUTERS, BUT
THEY CANNOT BE USED BY LOCAL
PEOPLE WHO BUY S¼ AND WOULD LIKE
TO CHARGE OVERNIGHT OR ON THE
WEEKEND BECAUSE THE PARKING
GARAGE IS LOCKED. UH, AGAIN, A
POLICY REGULATIONS, LEGISLATION
THAT WE NEED TO WORK ON TO
CONNECT THESE DOTS BETWEEN WHO
OWN THE CHARGER WHO OPERATE THE
CHARGER AND WHO MAKE SURE THAT
WE CAN GET TO THE CHARGER. SO
THESE ARE ADDITIONAL POLICIES
THAT WE ARE WE REALLY FAR FROM
HAVING IT AND I THINK THAT A LOT
OF THE ACCESSIBILITY IN
CALIFORNIA RIGHT NOW IS LIMITED
BY THIS KIND OF ISSUES, NOT JUST
TECHNOLOGY. I'M GOING TO MY, UH,
NEXT SLIDE. I WOULD LIKE TO
POINT ON THE NEED TO MAYBE
RECONSIDERING IN THE FUTURE IF
97% IS THE RIGHT NUMBER FOR
EVERYWHERE IN CALIFORNIA. WE
HAVE A FULL PAPER IN MY NOTES
THAT ARE MORE, UH, NUMBERS, BUT
THIS IS AN EXAMPLE ON THE RIGHT
SIDE. WE HAVE 100 CHARGERS IN
THE SAME LOCATION. AND UH, MAYBE
DOWN IN THE BAY AREA OR A VERY
CON, UH, A DENSE AREA. AND MAYBE
10 OF THEM ARE ALWAYS OFFLINE.
BECAUSE THIS IS THE EASIEST WAY
TO FIX THEM ONLY SEND A
TECHNICIAN WHEN THE 10TH 1 IS
BROKEN. SO THAT'S A 90% UP TIME.
ON THE LEFT SIDE. WE SEE THIS
ROD FROM READING TO EUREKA. AND
IF THAT ROAD WILL HAVE 97% UP
TIME, WHICH MEANS THAT 10 DAYS
OF THE YEAR THE CHARGES WILL BE
OFF IN 10 DAYS OF THE YEAR.
PEOPLE WHO LIVE THERE WILL NOT
BE ABLE TO USE THIS ROD, SO
THAT'S 97% UP TIME. FOR THIS
AREA. WE MAY NEED MUCH HIGHER
THAN 97. FOR A. HIGHER DENSITY
WE MAY NEED LOWER THAN THAT TO
SAVE MONEY. AGAIN I'M NOT SAYING
TOMORROW BUT CONSIDERING DOWN
THE ROAD WILL BE AN IMPORTANT
TOPIC. NOW THE NEXT SLIDE WILL
SAY WHY IT'S SO IMPORTANT. WE
STRONGLY BELIEVE THAT THAT
BUSINESS STRONG BUSINESS MODEL
IS THE BEST WAY TO GET A
RELIABLE INFRASTRUCTURE. UH THE
CHARGING PROVIDERS NEED TO, UH
MAKE MONEY ON OPERATING THEM.
OTHERWISE WE ALWAYS. KEEP IT
CHASING THE PROBLEM. PAST TRAIN
SHOW A RISK OF CHARGER ABANDON
POST CONTRACT IF IT'S FIVE YEARS
OR 10 YEARS. THE ONE THAT MAKES
MONEY WILL BE UH, OPERATING THE
ONE THAT FLOWS MONEY WILL MAY
NOT BE THERE WHEN WE NEED THEM.
AND WE HAVE ENOUGH EXPERIENCE
FROM PREVIOUS CASES. UM SO WE
NEED TO THINK ABOUT NEW WAY TO
CONTRACT CHARGES DOWN THE ROAD
AND I'M NOT TALKING ABOUT 24 25
26, BUT 2030 EVEN LATER DOWN THE
ROAD. UH, BUILD OPERATE
TRANSFER. PAY FOR, UH. SERVICE
INSTEAD OF PAYING FOR HARDWARE.
ALL OF THESE THINGS NEED TO
COME. UH, DOWN THE ROAD. WE NEED
TO STUDY HOW IT'S BEING DONE IN
OTHER COUNTRIES IN NORWAY, FOR
EXAMPLE, IS AHEAD OF US AND
OTHERS THAT ARE ALREADY
EXPLORING THIS KIND OF BUSINESS
MODELS. UNFORTUNATELY THAT'S
LEAD TO MY NEXT SLIDE. AND NEXT
QUESTION THAT WE NEED TO, UH
OPEN, WHICH IS IF WE OPEN IT TO
A NEW BUSINESS MODELS AND NEW
WAYS TO MAKE REVENUE SHOULD WE
CONSIDER SOME PRICE CONTROL?
TODAY IN CALIFORNIA. IF YOU PAY
MORE THAN 60 CENTS PER KILOWATT
HOUR, YOU PROBABLY SHOULD DRIVE
THE HYBRID VERSION OF YOUR CAR
AND NOT THE ELECTRIC VERSION OF
YOUR CAR. UH AND WE ARE GOING
THIS WAY WHEN IN THE CHARGING
INFRASTRUCTURE BUSINESS MODEL IS
PRETTY ROUGH. THAT'S WHY I HAVE
THIS GUMBLE MACHINE ON THE RIGHT
. IT'S A ROUGH BUSINESS. YOU
DON'T SELL INEXPENSIVE, UH,
COMMODITY. UH BUT, UH, IN ORDER
TO DO IT, YOU NEED TO SELL.
CRIME. OPTIONS AND SELL MORE,
AND THAT CAN CREATE PROBLEMS.
FOR COMMUNITIES THAT DEPEND ON
PUBLIC CHARGES THEY DON'T HAVE.
OTHER OPTIONS CANNOT INSTALL
SOLAR PANELS AND THEY WILL NEED
THESE CHARGES ALL THE TIME. SO
UH, IDEAS LIKE DYNAMIC PRICING,
UH, PREMIUM SERVICES AND SO ON,
ARE ARE GOOD FOR THE BUSINESS
MODEL, BUT MAY NEED TO BE
CONSIDERED AS THE IMPACT OF
DISADVANTAGED COMMUNITIES AND
LOWER INCOME PEOPLE. AND I THINK
THAT MY LAST SLIDE. AND I WILL
NOT GO OVER ALL OF THESE MODELS
THAT I TALK ABOUT WILL ADD ONE
MORE CONSIDERATION, WHICH IS
CHARGING NETWORK NEUTRALITY. IN
ORDER TO MAKE MONEY WE NEED TO
SELL THE CLEAR OR THE Tð èC
LIKE THE FAST LANE. THAT'S THE
WAY THAT WE MAKE MONEY IN THE U
S¼. BUT AGAIN, IF SOME
COMMUNITIES IF I BUY A 10 YEARS
OLD USED E VÆ, AND THAT'S THE
ONLY CHARGER I CAN USE. IS IT OK
THAT I WILL ALWAYS GET A LOWER
SERVICE? AND HOW MUCH WE ALLOW
SELLING BETTER SERVICE AND HOW
MUCH WE WOULD LIKE TO REGULATE.
IT IS A QUESTION THAT WE WILL
NEED TO ANSWER IN THE FUTURE. UM
AND I WILL STOP HERE AND BE
HAPPY TO TAKE ANY QUESTIONS.
THANK YOU. THANK YOU SO MUCH, SO
I OPEN IT UP TO COMMITTEE
MEMBERS. FOLKS HAVE QUESTIONS. I
SEE ASSEMBLY MEMBER IRWIN. UH,
THANK YOU. ALL RIGHT, I. I
REALLY APPRECIATE UM, THIS
CONVERSATION AGAIN, AND, UH,
DIRECTOR MONAGHAN, EVERYTHING
THAT YOU ARE DOING OVER AT THE
èC èC I, UM I, I THINK YOU
DEFINITELY UNDERSTAND THE
URGENCY OF THIS SO UM. I
UNDERSTAND THAT THE èC èC IS
PROPOSING. UH UH TO RANK
CHARGING COMPANIES BASED ON
RELIABILITY. HAS THERE BEEN ANY
THOUGHT ABOUT ATTACHING? UH,
FUNDING BASED ON THESE RANKINGS?
AT THIS POINT WE ARE, UM WE'RE
JUST COMMITTED TO DOING THE
RANKINGS, BUT WE ARE COMMITTED
TO THINKING THROUGH HOW BEST TO
UTILIZE THAT TO IMPROVE THE
RELIABILITY OF THE NETWORK, SO
WE HAVEN'T ACTUALLY MOVED TO
THAT NEXT STEP. BUT WE'RE OPEN
TO ALL, UH, IDEAS ABOUT HOW WE
COULD USE THAT DATA. NOT JUST
TO, YOU KNOW SUNLIGHT IT WHICH I
THINK CO COMPETITION ALONE WILL
PROVIDE SOME INCENTIVE FOR
RELIABILITY BUT ALSO TO USE IT.
UM AND SO WELCOME IDEAS IN THAT.
OK, GREAT AND THEN TALKED A LOT
ABOUT BROKEN CHARGERS. IF
CHARGERS ARE INSTALLED WITH
STATE MONEY, WHO IS RESPONSIBLE
FOR FIXING THEM? SO SINCE 2021
WE HAVE BEEN REQUIRING A 97% UP
TIME IN OUR GRANTS, AND SO THE
GRANTEE IS RESPONSIBLE FOR
ENSURING MEETING THAT
REQUIREMENT, UM, THAT WILL GO
FORWARD WITH OUR RELIABILITY
STANDARDS. THAT WILL BE, UH, NOT
APPLIED NOT JUST TO THE CHARGERS
THAT WE FUND BUT TO ANY
RATEPAYER FUNDED CHARGERS AS
WELL. AND THEN, UM, YOU KNOW THE
I'VE BEEN THROUGH THE WHOLE, UH,
CHARGING A VÆ AND DRIVING IN A
TESLA AND, OF COURSE, THERE'S
SUCH AN EASE WITH THE, UM PLUG
IN CHARGE, UH, MODEL AND SO
WHAT'S NECESSARY FOR US TO GET
THERE. SO UM, I. I KNOW WE'LL
HAVE TESLA SPEAKING SOON, UM SO
I DON'T WANT TO SPEAK ON THEIR
BEHALF. BUT WHAT I'D I'D SAY IS
THAT YOU KNOW BE TESLA IS A
GOOD, UH, MODEL OF HOW WHEN YOU
OWN THE VEHICLE AND YOU OWN THE
INFRASTRUCTURE. IT'S A LOT
EASIER TO MAKE IT INTEROPERABLE,
AND AS TESLA OPENS UP THEIR
NETWORK, THEY'LL ENCOUNTER THE
SAME. I THINK SOME OF THE
CHALLENGES WITH INTEROPERABILITY
THAT FACE OTHER CHARGING
PROVIDERS, BUT ONE OF THE KEYS
TO MOVING FORWARD WITH THIS
FUTURE WHERE EVERYBODY HAS A
PLUG IN CHART, YOU KNOW, PLUG
CAPABILITY. I MEAN, THERE'S
STANDARDIZATION, AND WE'RE DOING
, UH, PASSING STANDARDS THAT
WOULD OPEN THE DOOR TO A PLUG IN
CHARGE FUTURE THERE'S ALSO WE
NEED MORE ROAMING AGREEMENTS,
AND WE NEED A WAY TO ENCOURAGE
S¼ P IS TO HAVE MORE ROAMING
AGREEMENTS AND TO GIVE CONSUMERS
THAT PLUG IN CHARGE. UH,
EXPERIENCE WHICH REALLY IS
SUPERIOR. AND DO YOU THINK WHEN
YOU'RE TALKING ABOUT ROAMING
AGREEMENTS THAT THE LEGISLATURE
SHOULD MANDATE ROME ROAMING
AGREEMENTS? I CANNOT SPEAK TO
WHAT THE LEGISLATURE IS DOING. I
CAN SAY THAT WE'RE EXPLORING
WHAT WE CAN DO WITH OUR
AUTHORITY. THANK YOU SO MUCH.
AND THEN I JUST HAVE ONE COMMENT
FOR, UM DIRECTOR Tð. UM I. I, UM
I HADN'T REALLY THOUGHT ABOUT
THE THESE RELIABILITY METRICS
AND HOW MAYBE THEY CAN BE, UH,
DIFFERENT TO FOR, UM UH, COST,
UM WHEN YOU HAVE COST
CONSIDERATIONS, BUT DON'T WE
NEED A BETTER DEFINITION FOR UP
TIME? AND MAYBE YOU CAN EXPLAIN
THAT? BECAUSE WE I IN OUR LAST
MEETING, WE HAD A LONG
DISCUSSION ABOUT HOW IN SOME
WAYS IT'S ALMOST MEANINGLESS.
ABSOLUTELY. IT'S NOT
MEANINGLESS, BUT IT FLOW. FOR
SURE. UH AND WE DO NEED A BETTER
DEFINITION. AND THAT'S WHY I
SAID THAT THIS IS A LONG TERM
KIND OF GOAL BECAUSE WE HAVE TO
FIGURE OUT FIRST. WHAT IS IT
THAT WE ARE REGULATING BEFORE WE
CAN, UH, GO THERE? UH, WE WALK
FOR THE èC, èC AND OTHER
GRANTS TO TRY AND RECONCILE
BETWEEN, UH, WHAT WE MEASURE
RIGHT NOW IS UP TIME AND THE
CONSUMER EXPERIENCE AND THE
CLOSE THIS GAP AND IT WILL TAKE
SOME TIME. BUT WE ARE WORKING ON
IT HERE. THANK YOU, AND
APPRECIATE YOUR WORK HERE. BOTH
OF YOU HAVE DONE OUTSTANDING
WORK. THANK YOU. ASSEMBLY MEMBER
WOULD YES. THANK YOU FOR THE, UH
THE INFORMATION THIS MORNING, I
WE'RE ALL I THINK FOUR OF US
ANYWAY, ARE ELECTRIC CAR OWNERS.
SO UH, WE HAVE A, UH, A STRONG
INTEREST IN THIS. UM AND I WILL
SAY, UM, YOU KNOW, I. I OWN A
TESLA. I'VE OWNED IT FOR 5.5
YEARS, AND IT WAS A DIFFICULT
DECISION TO BUY AN ELECTRIC CAR
CONSIDERING THE DISTRICT THAT I
REPRESENT, WHICH IS ONE OF THE
LARGEST IN CALIFORNIA ON THE
NORTH COAST. SO THAT DRIVE FROM
EUREKA TO, UH ACROSS TO READING.
I KNOW THAT AND THERE WAS UNTIL
RECENTLY, THERE WAS THERE REALLY
WASN'T ANY INFRASTRUCTURE
AVAILABLE. SO I COULDN'T DO THAT
IN AN ELECTRIC CAR WITH WITH
WITH ANY CONFIDENCE THAT IF I
ENCOUNTERED COLD WEATHER OR
WHATEVER, THAT I COULD ACTUALLY
MAKE IT SO THERE IS
INFRASTRUCTURE THERE NOW, BUT UM
, AND THAT, YOU KNOW, RURAL
CALIFORNIA STRUGGLES. UH, WITH
THAT, UM I WANNA GO BACK TO, UM
èC E AND WHAT YOU'RE DOING
AROUND 2061. WHAT I HEARD YOU
SAY IS THAT YOU'LL BE TRACKING
ANYTHING INSTALLED AFTER 20 OR
2024 AND BEYOND. BUT NOTHING FOR
THE 94,000 EXISTING UH, CHARGERS
OUT THERE. UM, WE ARE TRACKING,
SO WE'RE GONNA BE REQUIRING
EVERY PUBLIC AND SHARED PRIVATE
CHARGER TO PROVIDE DATA TO US.
UM, WE WANT LOCATIONAL DATA. WE
ALSO WANT UTILIZATION DATA.
WE'RE. WE'RE BEING CAREFUL,
THOUGH, AROUND CONFIDENTIAL
BUSINESS INFORMATION, BECAUSE,
UM, THE PROVIDERS HAVE HAVE TOLD
US THAT IF YOU IF YOU PUBLISH
UTILIZATION DATA THAT COULD BE
USED AGAINST THEM IN SOME WAY,
AND SO WE'RE TRYING TO BE
SENSITIVE TO SOME OF THE
CONFIDENTIAL BUSINESS CONCERNS,
BUT WE'RE DEFINITELY GOING TO
COLLECT DATA FROM ALL ALL
CHARGERS. THE PERFORMANCE DATA
THE PERFORMANCE OF LIKE HOLDING.
CHARGERS ACCOUNTABLE TO
PERFORMANCE. WE'RE UH, A B 126
GIVES US AND WELL TELLS US TO
REQUIRE UP TIME AND LOOK AT
OTHER RELIABILITY METRICS FOR
THE STATE FUNDED CHARGE. SO THAT
40% POCKET UM AND. AND INSTALLED
ON OR AFTER JAN. 1 2024. SO
WE'RE HAVING PERFORMANCE METRICS
ON THAT. SUBSECTION OF CHARGERS.
I'M SORRY IT IS. IT IS MURKY IN
THAT CONFUSING SLIDE, I SHOWED
THERE WAS I APPRECIATE HOW? YES,
THE SCRIBBLES ON MY PAPER. SO,
UM. NÓ KNOWING THAT I, UM.
YOU'RE GONNA HAVE REQUIREMENTS
AROUND THIS. ARE THERE GONNA BE
PENALTIES FOR NON COMPLIANCE, OR
ARE YOU JUST GONNA HAVE
REQUIREMENTS? SO ON THE
ENFORCEMENT SIDE? UM YOU KNOW,
FOR GRANTS THAT WE ISSUE WE CAN
CLAW BACK MONEY. WE CAN ALSO
ELEVATE NON COMPLIANT. WE CAN
BRING NON COMPLIANCE TO THE
ATTORNEY GENERAL. UM AND WE'RE
EXPLORING OTHER. YOU KNOW
WHETHER THERE'S ANY OTHER
ENFORCEMENT WE MIGHT BE ABLE TO
DO, BUT THOSE ARE TWO CLEAR. UM,
ENFORCEMENT OPTIONS. UM AND
DOCTOR TALL YOU MENTIONED, UH
YOU SAID SOME I THINK YOU SAID
IF YOU'RE PAYING 60 KILOWATTS AN
HOUR OR MORE, YOU SHOULD BE
DRIVING YOUR HYBRID. UM OR YOU
YOU SHOULD CONSIDER DRIVING A
HYBRID. YES IF WE TAKE A VEHICLE
THAT HAVE BOTH LIKE, UH, JUST AS
AN EXAMPLE, THE IKEA NERO HAVE
BOTH FULL ELECTRIC AND HYBRID
VERSION. UH AND YOU LOOK AT GAS
PRICE. TODAY MORE THAN 60 CENTS
PER KILOWATT HOUR IS EQUAL TO
DRIVING THIS CAR AS A GAS CAR.
SO THAT THAT BRINGS IT KIND OF
THE POINT. THERE'S A PRETTY BIG
VARIATION IN WHAT IT COSTS. UM I
DON'T PAY THAT FOR A TESLA NOT
EVEN CLOSE, AND SO ONE OF THE
INCENTIVES TO BE ABLE TO DRIVE
AN ELECTRIC CAR IS THAT YOU'RE
GONNA, UH, HOPEFULLY SAVE MONEY
OVER GASOLINE, BUT UM, AND SOME
OF THE CHARGER SYSTEMS THAT ARE
NON THAT THAT ARE OUT OF THE
NETWORK THAT I'M USED TO, UH,
WHEN I PLUG IN, IT'S A
SIGNIFICANT DIFFERENCE IN COST.
AND SO THERE'S A BIG STICKER
SHOCK ASSOCIATED WITH THAT, UM
SO HUGE VARIABILITY OUT THERE
AND WHAT PEOPLE ARE PAYING.
APPARENTLY UM AND SO, UM, THAT
UNCERTAINTY I THINK IS
PROBLEMATIC FOR CONSUMERS. UM AS
WELL, UM, I KNOW WE WERE LOOKING
AT, UM INTEROPERABILITY, UH,
OVER TIME. I KNOW SOME. IT'S
LIKE 2526. I MEAN AND BEYOND FOR
SOME OF THE COMPANIES, SO I
GUESS YOU KNOW, AS SOMEONE WHO'S
USED TO A NETWORK THAT IS, UM,
IS VERY RELIABLE. UM UM AND, UM
AND VERY COST EFFECTIVE. I AND
WHILE I WANT EVERYBODY TO HAVE
THAT I'M A LITTLE LITTLE LEERY
ABOUT WHAT THAT'S GONNA MEAN FOR
MY EXPERIENCE, HAVING HAD A YOU
KNOW, I MEAN, I'M BE SELFISH
HERE. I MEAN, RE REALITY IS, YOU
KNOW I WHEN I BOUGHT THE CAR, I
BOUGHT IT WITH A BUNCH OF
ASSUMPTIONS. SO UM SO I, YOU
KNOW, WE'LL SEE HOW THAT ALL
PLAYS OUT. IF I HAVE TO PAY A
LITTLE BIT MORE. I I'M OK WITH
THAT. UM BUT, UM, BUT BUT THE
ACCESS I'VE ENJOYED, UH UH, IS
GONNA DIMINISH AS MORE AND MORE
PEOPLE HAVE ACCESS TO NETWORKS
AND IN IN IN RURAL COMMUNITIES,
WHERE, UM THE INFRASTRUCTURE IS
ARGUABLY SMALLER. THAT'S GONNA
CREATE CHALLENGES FOR ADOPTION.
AND THAT'S KIND OF MY ONE OF MY.
MY BIG CONCERNS IS AS WE SAW,
UM, THE EARL THE FIRST HALF OF
23 OR 23. WE SAW SURGING E VÆ
SALES AND THEN A DROP OFF, UM,
IN THE SECOND HALF OF THE YEAR,
AND THERE'S A NUMBER OF FACTORS
THERE. THE REBATES ARE CONFUSING
FOR PEOPLE. UM THE COST IS STILL
HIGH. AND THEN YOU ADD THE
CHARGING PIECE OF THIS, WHICH IS
WHAT WE'RE TALKING ABOUT. TODAY.
UM CAN ANY OF YOU AINT WE HAVE
THIS GOAL OF NOT SELLING A GAS
POWERED VEHICLES IN CALIFORNIA
BY 2035. BUT IF THIS ADOPTION
DOESN'T CHANGE. AND CHANGE
FAIRLY QUICKLY. UH, WHAT ARE WE
LOOKING AT FOR REALISTICALLY FOR
THIS GOAL BECAUSE I'M CONCERNED
ABOUT THAT. WELL I, UM I'M
ALWAYS HESITANT TO LOOK AT
QUARTERLY E VÆ SALES DATA. I
LIKE TO LOOK AT THE YEAR BECAUSE
THERE'S YEAH, IT'S I MEAN, WHEN
WE LOOK AT SORT OF THE
TRAJECTORY OF E VÆ SALES WE'VE
SEEN HERKY JERKY YEARS. AND SOME
YEARS WHERE WE BASICALLY WERE
WERE FLAT IN TERMS OF SALES
GROWTH. I MEAN, LAST YEAR, WE
HAD THE HIGHEST SALES EVER, ONE
IN FOUR UP FROM 21% THE YEAR
BEFORE, SO WE ARE STILL SEEING
YEAR BY YEAR INCREASES. UM I
WOULD SAY, THOUGH, THIS THE
ISSUE AROUND, WE NEED TO MAKE
SURE THERE'S CHARGING
INFRASTRUCTURE BECAUSE THAT IS A
MAJOR BARRIER AND CONCERN FOR
PEOPLE. MOST OF THE PEOPLE WHO
BOUGHT S¼ TO DATE HAVE A HOME
WHERE THEY CAN CHARGE AND WE'RE
MOVING INTO THAT NEXT TRANCHE
AND SO ACCESSIBILITY FOR E VÆ
CHARGING INFRASTRUCTURE IS GONNA
BE REALLY CRITICAL. UM SO I'M
NOT DISCOUNTING THE IMPORTANCE
OF INFRASTRUCTURE, I WOULD SAY.
TO ME. IT'S NOT CLEAR YET THAT
THERE IS A DIP IN THE DATA. I'D
I'D LOOK OVER YEAR OVER YEAR. II
I WOULD LIKE TO ADD A SMALL
CLARIFICATION AND FOLLOW A
COMMISSIONER MAN. AH 60. CENTS
IS NOT THE MAXIMUM AMOUNT WE
SHOULD ALLOW I. I JUST WANT TO
MAKE SURE THAT IT'S NOT, UH,
BECAUSE, UH, IF YOU MOST TIME
CHARGE AT HOME OR LOW PRICE
LEVEL TWO AND EVERY ONCE IN A
WHILE ON A LONG TRIP, PAY MORE.
I THINK IT'S PERFECTLY OK, SO I
DON'T WANT SOMEONE TO THINK THAT
IT SHOULD BE THE MAXIMUM. ON
AVERAGE. IT SHOULD BE LOWER THAN
LOWER THAN THAT. AND THAT'S
IMPORTANT FOR PEOPLE WHO CANNOT
CHARGE AT HOME THAT THEY WILL
HAVE THE OPTION FOR LOWER THAN
THIS AMOUNT. AH AND THE ONE
THING THAT WE TEND TO, UH IGNORE
ON LOOKING ON THE SALES TRENDS
IS THAT THE SUPPLY IS CHANGING
DRAMATICALLY EVERY QUARTER. THE
CAR COMPANIES NEED TO SELL MORE
AND THE OTHER 177 STATE TO RAMP
UP TO 2025 AND SIX AND I THINK
THAT WE ALWAYS KIND OF LIKE,
IGNORE THE FACT THAT WE HAVE
SUPPLY UPS AND DOWNS IN THE
STATE. AND THE BIG PICTURE IS
THAT, UH, THE DEMAND IS STRONG.
AND THEN THE FI. THE FINAL
QUESTION. UM AND THINKING ABOUT
ACCESSIBILITY OF INFRASTRUCTURE.
UM I THINK OF PEOPLE WHO RENT AN
APARTMENT COMPLEXES OR, UH, UM
UH AND, UH, YOU KNOW, I I'M I'M
CONCERNED ABOUT THAT, BECAUSE
THERE JUST ISN'T A LOT OF
INFRASTRUCTURE IN EXISTING, UH,
MULTIFAMILY HOUSING. UH, COM.
UH, UH, COMPLEXES. AND UM, IF WE
DON'T FIGURE OUT A WAY TO GET
THAT UP, WE'RE GOING TO HAVE YOU
KNOW POTENTIAL PEOPLE AREN'T
GONNA BE ABLE TO AFFORD THESE
ELECTRIC CARS. THEY'RE NOT.
THEY'RE GOING TO CONTINUE TO
DRIVE, UH, CARS THAT THAT ARE
GONNA BECOME LESS RELIABLE, MORE
POLLUTING OVER TIME, AND THAT
DOESN'T HELP US WITH OUR CLEAN
ENERGY GOALS. THAT DOESN'T HELP
US WITH ANY OF THIS, UM AND THEN
JUST A FINAL COMMENT. UM WE HAD
A HEARING YESTERDAY AND ONE OF
THE THINGS THAT CAME UP THIS IS
REGARDING, UM, YOU KNOW, JUST
ELECTRIC TRANSMISSION AND THE
CHALLENGES WE'RE FACING THERE,
UM. WE'RE REALLY CONCERNED ABOUT
AFFORDABILITY OF ELECTRICITY AS
WE ELECTRIFY EVERYTHING. THE
COST OF ELECTRICITY IS
SKYROCKETING, AND OUR CONSUMERS
ARE REALLY, REALLY FRUSTRATED BY
THAT. AND UM, I THINK WE NEED TO
BE HONEST WITH PEOPLE, UH, MORE
HONEST WITH PEOPLE THAT WE WANT.
WE ABSOLUTELY HAVE TO DO THE
WORK RELATED TO CLIMATE CHANGE,
BUT WE NEED TO BE REALISTIC IN
THE CONSUMERS NEED TO UNDERSTAND
THAT THAT IS THERE IS A PRICE TO
PAY FOR THAT WHEN WE ELECTRIFY
EVERYTHING, AND I'M WILLING TO
PAY THAT PRICE. I HOPE THAT
EVERYBODY FOR THE SAKE OF THEIR
CHILDREN AND THEIR GRANDCHILDREN
AND GENERATIONS TO COME GETS
THAT, BUT IT IS AFFECTING PEOPLE
IN A VERY, VERY BIG WAY. AND,
UM, WE HAVE TO BE COGNIZANT OF
THAT. CAN I MAKE A QUICK COMMENT
? ASSEMBLY MEMBER? UM I? I FULLY
AGREE WITH THE CONCERNS AROUND
AFFORDABILITY AND THE CONCERNS
THAT THE INCREASING PRICE OF
ELECTRICITY IS MAKING IT HARDER
TO ELECTRIFY EVERYTHING. WE'RE
REALLY, UM, LOOKING AT WAYS TO
CAPITALIZE ON THE FACT THAT E VÆ
S¼ ARE A FLEXIBLE LOAD THAT YOU
CAN CHARGE. UH OFTEN, NOT ALWAYS
. BUT OFTEN YOU HAVE SOME
FLEXIBILITY ABOUT THE TIMING OF
YOUR CHARGE AND AS INVESTOR
OWNED UTILITIES ROLL OUT TIME OF
USE PRICING. THAT INCENTIVIZES
CHARGING IN THE MIDDLE OF THE
DAY. YOU KNOW THE HOPE IS THAT
EVS BECOME THIS BENEFICIAL LOAD.
THEY BASICALLY CHARGE IN THE
MIDDLE OF THE DAY. YOU BASICALLY
RUN YOUR VEHICLE ON SUNSHINE.
YOU PAY VERY LOW PRICES FOR
DOING THAT, AND YOU HELP SORT OF
EQUALIZE THE PRICES ACROSS THE
ENTIRE, UM, GRID AND THAT MEANS
WE HAVE TO HAVE THE RIGHT
POLICIES IN PLACE, SO CHARGING
BEHAVIORS BECOME GRID FRIENDLY
INSTEAD OF HARMING OUR GRID. THE
I GUESS THE CONCERN I HAVE THERE
IS YOU LOOK AT THE NUMBER OF
PEOPLE WHO COMMUTE FROM THE
CENTRAL VALLEY, THE TRACY AREA
INTO THE BAY AREA EVERY DAY IF
EVERYBODY AS OUR GOAL IS TO GET
THEM ON ELECTRIC VEHICLES, HOW
IN THE WORLD ARE THEY GONNA IN
SOME CASES HAVE NOT EVERYBODY IS
GONNA HAVE THE CAPACITY TO
CHARGE ON THE OTHER END TO MAKE
AT HOME AT NIGHT. AND SO THAT'S
THAT THESE ARE THESE ARE BIG
PICTURE THINGS THAT ARE I
TOTALLY AGREE. AND YOU KNOW WHAT
WE SEE IS THAT CHARGING AT HOME
IS THE NUMBER ONE PLACE PEOPLE.
CHARGE CHARGING AT WORK IS THE
SECOND MOST PUBLIC CHARGING IS
THE THIRD. SO THE YOU KNOW, IN
TERMS OF PRIORITIES. WE'RE
REALLY TRYING TO FOCUS ON THAT.
HOW DO WE PROVIDE ACCESS IN OR
NEAR MULTIFAMILY DWELLINGS? HOW
DO WE PROVIDE ACCESS? BUT YOU
KNOW, IN OR NEAR WORKPLACES, AND
THEN HOW DO WE MAKE SURE THAT
PUBLIC CHARGING IS FAST AND
RELIABLE. THANK YOU. THANK YOU.
CHAIR PETER NORTH. THANK YOU. UM
HØI. THANKS SO MUCH FOR BEING
HERE. COMMISSIONER MONAGHAN, A
COUPLE QUESTIONS. SO UM, AS YOU
SAID, WE STARTED TO ADOPT
PERFORMANCE STANDARDS IN 2021. I
BELIEVE IN YOUR UPDATE. YOU SAID
THAT THE FINAL REGULATIONS ARE
EXPECTED BY THE END OF 2024. IS
THAT CORRECT? WHAT WHAT'S TAKING
SO LONG? FOR THE STANDARDS FOR
THE SYSTEM TO BECOME MORE
RELIABLE. WHAT IS TAKING SO LONG
FOR US TO DEVELOP PERFORMANCE
STANDARDS? SO TAKE THREE YEARS?
SEEMS LIKE A VERY, VERY LONG
TIME FOR US TO EVEN UNDERSTAND
WHAT PARAMETERS WERE UTILIZING
FOR OVERSIGHT AND ENFORCEMENT.
WELL WE'RE WE'RE, UM THE
STANDARDS WERE FIRST INITIATED
BECAUSE OF A B 2061, WHICH WAS
PASSED IN 2022. AND SO WE
STARTED WORKING ON STANDARDS AT
THAT POINT. WE ISSUED THESE
DRAFT STANDARDS AND THEN A B
126. UH ADDED NEW REQUIREMENTS
AROUND MANDATING UP TIME AND
OTHER ASPECTS. AND SO WE'RE
REVISING THE REGULATION TO TAKE
A B 126 AND A B 2061 INTO
ACCOUNT SIMULTANEOUSLY. SO WE'RE
MOVING AS FAST AS WE CAN. BUT I
HEAR YOUR FRUSTRATION. WE WANT
TO GET TO THE FINISH LINE WITH
STRONG STANDARDS. AND SO ARE WE
RIGHT NOW DISTRIBUTING MONEY
WITH NÓ STRINGS DO ARE WE
CONTINUING TO DISTRIBUTE ANY
MONEY WITH NÓ STRINGS ATTACHED?
SO SINCE 2021 WE HAVE BEEN
REQUIRING UPTIME IN OUR GRASS,
AND THEN WE HAVE MADE THOSE
INCREASINGLY STRINGENT AROUND,
UH, ACTUALLY, INCLUDING
MAINTENANCE AND INCLUDING
REPORTING ON A MORE FREQUENT
BASIS, SO WE DO HAVE RELIABILITY
REQUIREMENTS TIED TO THE GRANTS
THAT WE'RE GIVING OUT TODAY. AND
IS THAT ALSO TRUE FOR THE 800
MILLION DOLLARS IN SETTLEMENT
MONEY THAT'S BEING DISTRIBUTED
BY CARB. SO THAT MONEY YOU KNOW
WE ARE. WE'RE WE'RE FOCUSING ON
A 126 AUTHORITIES AROUND PUBLIC
AND, YOU KNOW, BASICALLY FUNDED
BY THE STATE OR FUNDED BY
RATEPAYERS, AND THAT GIVES US
VERY EXPLICIT AUTHORITY ON
PERFORMANCE FROM THAT SORT OF
BASKET. THE ELECTRIFY AMERICA
SETTLEMENTS ARE REGULATED BY THE
AIR RESOURCES BOARD. AND AS FAR
AS WE KNOW, THEY HAVEN'T BEEN
VERY MANY OR ANY STATE DOLLARS
AS PART OF THAT. SO IT'S A
SEPARATE AND THE SETTLEMENT
AGREEMENT. I DON'T I DON'T KNOW
IF YOU SAW THAT LITTLE SLICE OF
SETTLEMENT AGREEMENT AROUND 3%
IS WHAT WE'RE ESTIMATING THE OUT
OF THE 94,000 CHARGERS, ABOUT 3%
ARE COMING FROM SETTLEMENT
AGREEMENTS. $800 MILLION IS A
LOT OF MONEY. AND I GUESS I
WOULD RELATE I. I WOULD RELATE
TO THAT AS STATE MONEY. UM AND
I. I GUESS I THINK IT'S REALLY
IMPORTANT. WHATEVER THE BUCKET
IS THAT AT THIS POINT, ANY
FUTURE FUNDING HAS PERFORMANCE
REQUIREMENTS AND ENFORCEMENT
ATTACHED, WHETHER IT'S PROGRAMS
BEING ADMINISTERED BY YOURSELVES
, OR PROGRAMS BEING ADMINISTERED
BY ANOTHER AGENCY, WHICH
ACTUALLY LEADS ME TO ANOTHER
QUESTION. SO, UM SOME CRITICS
HAVE SUGGESTED THAT ONE OF THE
REASONS THAT THERE'S BEEN, UM
LAX OVERSIGHT IS THE RESULT OF
THERE BEING SOMEWHAT DIFFUSE
RESPONSIBILITY ACROSS STATE
AGENCIES FOR E VÆ INFRASTRUCTURE
AND ROLL OUT WHAT ARE YOUR
THOUGHTS ON THAT DO WE NEED? UM
MORE CENTRALIZATION AND JUST
CLEARER ACCOUNTABILITY. WITHIN
THE STATE OF CALIFORNIA. WELL,
I'M IN MY FIFTH YEAR NOW AS A
COMMISSIONER, AND I HAVE SEEN,
UM, A MUCH MORE DISTINCT SET OF
ROLES AROUND EB CHARGING. IN
THIS FIVE YEAR PERIOD. UM
INITIALLY, THE RESOURCES BOARD
WAS FUNDING MORE ON THE
INFRASTRUCTURE SIDE. WE WERE
FUNDING MORE ON THE VEHICLE
SIDE, THERE WASN'T A CLEAR
DIVISION OF RULES. WE HAVE A
CLEAR DIVISION NOW. SO AIR B
DOES VEHICLES. WE DO
INFRASTRUCTURE AND I THINK, UH,
THE PASSAGE OF SB 120 THREE,
WHICH MOVED UM, AUTHORITY OVER
PAYMENT FROM THE AIR RESOURCES
BOARD TO THE ENERGY IS AN
EXAMPLE OF THAT WHERE WE'RE
TRYING TO GET MORE CLEAR.
ANOTHER EXAMPLE WOULD BE YOU
KNOW THE MONEY THAT IS, THE
FEDERAL MONEY IS FLOWING THROUGH
THE CALIFORNIA STATE
TRANSPORTATION AGENCY. BUT THEY
UM, WE ARE WORKING WITH THEM IN
A CONTRACTUAL RELATIONSHIP, AND
WE'RE GOING TO BE THE ONES
GIVING OUT THE MONEY FOR E VÆ
CHARGING SO I DO. I HAVE SEEN
MUCH MORE CLARITY WITH STATE
AGENCIES THAT SAID THEY'RE STILL
YOU KNOW, SOME, UM, FUNDING I
KNOW IS COMING FROM DIFFERENT
STATE ENTITIES TO DEPLOY EB
CHARGING AND HYDROGEN AND I
THINK, HONESTLY, WE I MEAN, WE
NEED AS MUCH INFRASTRUCTURE AS
WE CAN, AND WE NEED TO MAKE SURE
THAT IT'S MORE RELIABLE. OK UM,
GOOD. WELL, GLAD TO HEAR THAT IN
YOUR ASSESSMENT. THERE HAS BEEN
SOME PROGRESS MADE ON THE
CLARITY AND DEFINITION OF ROLES
AND RESPONSIBILITIES. JUST UM,
ONE QUESTION A DIRECTOR AT ALL
FOR YOU. SO I LIKE THAT. YOU, UM
HIGHLIGHTED THE EXAMPLE OF
NORWAY AND YOU KNOW SUGGESTED
THAT WE HAVE AN OPPORTUNITY TO
LOOK TO OTHER COUNTRIES. OTHER
STATES LIKE IS THERE SOMEONE
OTHER THAN NORWAY? WHO'S GETTING
THIS RIGHT? IS THERE A STATE OR
COUNTRY THAT WE CAN LOOK TO AS A
MODEL? UH, YEAH. OTHER OTHER
EUROPEAN COUNTRIES ARE GETTING.
UH I DON'T KNOW IF THEY'RE
GETTING IT RIGHT. BUT THE MODEL
IS PAYING FOR SERVICE INSTEAD OF
PAYING FOR HARDWARE. UH, WHICH
KIND OF GIVE MORE CONTROL TO THE
, UH, STATE OR, UH, THE FEDERAL
GOVERNMENT IN SOME PLACES TO,
UH, MAKE SURE THAT THEY GET WHAT
THEY PAID FOR. IF THE CHARGER IS
NOT WALKING, YOU ARE NOT GETTING
PAID. UM AND, UM THAT'S ONE
MODEL THE OTHER IS TO HAVE
CONTRACT. THE PLACES THAT ARE
MORE HIGHER REVENUE IS THE ONE
THAT ARE LOW REVENUE AND MAKE
THEM A BUNDLE, AND THAT'S AGAIN
SOMETHING THAT FRIENDS IS DOING
IN THE U Kò IS DOING. UH, SO
THERE ARE MANY OTHER MODELS, AND
I DON'T HAVE ENOUGH INFORMATION
TO SAY IF ALL OF THEM ARE
BETTER. SURE, WE NEED TO EXPLORE
THAT. ALL RIGHT. THANK YOU.
THANK YOU, MEMBER GÓMEZ REYES.
THANK YOU, MADAM CHAIR. I UH,
FIRST OF ALL, IT'S SUCH A
PLEASURE TO BE AROUND, UH, HERE
IN A ROOM WITH, UM STAKEHOLDERS
WHO ARE INTERESTED IN
DECARBONISING TRANSPORTATION.
AND I WANNA THANK MY COLLEAGUES
ALSO FOR ALL OF THEIR HELP IN
GETTING A B 126 TO THE FINISH
LINE. UM YES, I. I WILL TELL YOU
THAT, UM, WHEN WE TALK ABOUT
RELIABILITY, THAT IS AN ISSUE
AND I APPRECIATE ASSEMBLY MEMBER
IRWIN. UM HER INPUT WAS ALWAYS
VERY IMPORTANT AS WE WERE GOING
THROUGH THE ENTIRE PROCESS OF A
B 126. SO I. I THINK EVERYBODY
WOULD AGREE THAT, UH, MAKING
SURE THAT WE HAVE THE FUNDING
AVAILABLE. FOR THE
INFRASTRUCTURE AND THROUGH A B
126. WE'VE GOT $2 BILLION OVER,
UH THROUGH 2020 2035. UM, SO I'M
EXCITED TO SEE ALL THAT WE CAN
DO. BUT I APPRECIATE THE
CONVERSATION ABOUT WHAT WE DO ON
RELIABILITY AND I. I LIKE THE
ACCESSIBILITY, ACCESSIBILITY,
DEPENDABILITY, AFFORDABILITY,
AND THAT RELIABILITY IS SO
IMPORTANT. UM AND YOUR COMMENTS
REGARDING, UM, THE ENFORCEMENT
BECAUSE IT'S CLEAR THAT THAT'S
SOMETHING THAT WE WANT TO SEE.
HOW DO WE ENFORCE IF WE HAVE A
RULE THAT SAYS YOU'VE GOT TO BE
97% RELIABLE? AND IF THEY'RE NOT
, HOW DO WE ENFORCE THAT? SO I
APPRECIATE YOUR COMMENTS ABOUT
INCLUDING CLAWBACKS SO THAT, UM,
IF WE'RE GIVING YOU THE MONEY TO
DO THIS, AND YOU'RE NOT DOING
IT, RIGHT, WELL, YOU'RE NOT
GOING TO GET IT. YOU'RE GOING TO
HAVE TO GIVE SOME OF THAT BACK.
UM THAT IS EXTREMELY IMPORTANT.
I THINK, UH, THE CONSUMERS WANT
TO KNOW THAT THEY CAN AS THEY GO
GREEN THAT, UM, WE'RE GOING TO
PROVIDE THE INFRASTRUCTURE. IT'S
GOING TO BE RELIABLE. THEY CAN
REFUEL. THEY CAN FEEL GOOD ABOUT
IT. UH AND I WANNA THANK MY
COLLEAGUES WHO ARE GONE
COMPLETELY GREEN WITH THE
ELECTRIC VEHICLES. I I'M STILL
AT THE HYBRID LEVEL. UM BUT I
THANK YOU ALL FOR TAKING THAT
STEP. UM THE SPECIFICALLY NOW ON
ENFORCEMENT. YOU'VE TALKED A
LITTLE BIT ABOUT CLAWBACK AND AS
WE BEGIN THIS NEW LEGISLATIVE
YEAR, WE'RE LOOKING OTHER. OTHER
AREAS. OTHER OTHER LANGUAGE WE
NEED TO INCLUDE THAT PROVIDES
THE POWER THAT YOU NEED FOR THAT
ENFORCEMENT BECAUSE THAT IS
IMPORTANT AS MY COLLEAGUES CHAIR
HAS TALKED ABOUT. WE'RE PUTTING
THE STATE MONEY IN. THIS IS
STATE INVESTMENT, WHICH MEANS
IT'S TAXPAYER INVESTMENT. AND WE
WANT TO BE ABLE TO TELL THE
TAXPAYERS HERE'S HOW INVESTED
YOUR MONEY AND THIS IS A GREAT
PROGRAM. WE'RE GETTING THE
INFRASTRUCTURE. AND THIS IS HOW
RELIABLE IT IS. BUT WE'RE
ASSURING YOU THAT IF IT'S NOT
RELIABLE, WE'RE GOING TO TAKE
CARE OF IT. SO IT IT. MY
QUESTION WOULD BE IS THERE
SOMETHING MORE YOU WOULD WANT
FROM US? UM AS WE GO THROUGH
THIS YEAR, AND I S¼ II. I HEARD
YOUR ANSWER EARLIER. I'M NOT
GONNA TELL THE LEGISLATURE WHAT
TO DO. BUT UH, SUGGESTIONS ON
SOME OF THOSE THINGS THAT WE
NEED TO INCLUDE. WE NEED TO
CONSIDER AS WE'RE PUTTING
TOGETHER OUR POLICIES, OUR OUR
LEGISLATIVE PRIORITIES. WELL,
FIRST, I WANNA THANK YOU
PERSONALLY, FOR ALL YOU DID ON A
B 120 HAD I SEEN YOU THERE. I
WOULD HAVE STARTED WITH YOU
BECAUSE YOU WERE HAVE BEEN A
CHAMPION FROM THE GET GO. SO
THANK YOU SO MUCH. UM AND YOU
KNOW, AS I SAID, WE WERE
EXPLORING ALL OPTIONS FOR
ENFORCEMENT INTERNALLY, AND I
WANNA SAY ALSO WITH THIS
QUESTION OF SCOPE IN TERMS OF
THE UNIVERSE, WE'RE EXPLORING
ALL OPTIONS AS WELL. UM AND I
CAN'T TELL I CAN'T TELL YOU WHAT
TO DO. I CAN SAY THAT THE
LEGISLATION THAT HAS PASSED SO
FAR HAS GIVEN US DIRECTION. AND
AUTHORITY TO PROMOTE A MORE
SUSTAINABLE, RELIABLE. UH UH,
CHARGING INFRASTRUCTURE SYSTEM.
SO JUST THANK YOU FOR THAT
CLARITY AND AGAIN, I BUT I CAN'T
TELL YOU WHAT TO DO. ALL RIGHT,
NÓ, AND WE DON'T WANT TO TELL
YOU. WE DON'T WANT YOU TO TELL
US WHAT TO DO WHAT? YOU WANT
YOUR INPUT. HONESTLY WE DO WANT
YOUR INPUT IN THIS BECAUSE AND
JUST AS, UH, PROFESSOR TAO, YOU
WERE TALKING ABOUT YOUR 17 YEARS
OF STUDYING THIS, SO WHEN? WHEN
YOU PROVIDE INPUT? YOU'RE NOT
SAYING YOU BETTER DO THIS
LEGISLATORS. BUT YOU'RE SAYING
HERE'S WHAT I HAVE FOUND, AND
THIS IS SOMETHING THAT MIGHT BE
ABLE TO TAKE CARE OF AN ISSUE
THAT CONTINUES TO HAUNT US. SO
I, I WE DO LOOK TO ALL OF YOU
BECAUSE OF YOUR EXPERIENCE. UM,
BECAUSE OF YOUR STUDIES TO
PROVIDE THAT INPUT BECAUSE WE'RE
IN THIS TOGETHER. UM, THE PEOPLE
OF CALIFORNIA DESERVE TO HAVE A
DO THE VERY BEST THAT WE CAN,
AND THAT RELIABILITY ISSUE IS
EXTREMELY IMPORTANT. UM AND I
KNOW IT IS TO YOU ALSO AND SO
FINDING WAYS TO ENFORCE AND I
UNDERSTAND IT'S ONLY 40% OF THE
INFRASTRUCTURE THAT IS, IS, UM
IS DONE THROUGH STATE FUNDING.
BUT EVEN WITH THAT, 40% IF WE
WORK WITH THEM AND PROVIDE SOME
GREATER INCENTIVE FOR THEM. THEN
THEY WILL BE USED MORE THAN THE
OTHER 60% AND MAYBE THAT 60%
WANTS TO PARTICIPATE IN WHAT IT
IS WE WANT TO DO, UH, WHEN WE'RE
TALKING ABOUT RELIABILITY, UM
THERE ARE THINGS THAT WE CAN DO,
AND I WANT TO BE SURE THAT THAT
WE ARE WE CONTINUE AS PARTNERS
IN THAT REGARD, AND I CAN ASSURE
YOU THAT AS LONG AS ASSEMBLY
MEMBER IRWIN IS INVOLVED,
RELIABILITY IS GOING TO BE AT
THE VERY TOP EVERY SINGLE TIME.
AND I THANK HER FOR THAT. THANK
YOU. ASSEMBLY MEMBER CONNOLLY.
THANK YOU CHAIR. UH, JUST WANTED
TO START WITH A COUPLE OF
COMMENTS AS WELL AND THEN I A
FEW QUESTIONS AND REALLY, ALSO
UNDERSCORING, UM YOU KNOW, I'M
ALL IN ON BEING PART OF THIS
MOVEMENT. UM AND ACHIEVING OUR
AMBITIOUS GOALS. FRANKLY UM, TO
GET A TO 100% E VS IN FACT MANY
OF US HAVE BEEN PUSHING FOR A
FASTER TIMELINE THAN 2035. I
APPRECIATE THE PRIOR WORK OF MY
COLLEAGUES, UM, ON THIS
COMMITTEE AND ELSEWHERE IN THE
LEGISLATURE ON THIS ISSUE. AS
WELL AS THE WORK OF THE TWO
COMMITTEES, UM, TAKING A PAGE
FROM, UH, MY COLLEAGUE FROM THE
NORTH COAST. UM I'VE BEEN A LONG
TIME. UH, EV OWNER, NOT A TESLA.
AH BUT IF I OWN THE SAME CAR FOR
FIVE YEARS HAVE HAVE HAD, UM, A
RELATIVELY GOOD EXPERIENCE WITH
IT. UM. HAVE VIRTUALLY SEEN
EVERY POSSIBLE CHALLENGE, I
THINK, UH, FACED BY UH, DRIVERS
IN THIS SPACE, AND I WANTED TO
RECOUNT ONE THING IN PARTICULAR
AND IT GOES TO RELIABILITY. I
THINK THAT'S THE CRUX. OF WHY
WE'RE ALL HERE TODAY. AND, UM
YOU MAY HAVE NOTICED. I THINK IT
WAS PROBABLY AN A P ARTICLE, UM,
A FEW DAYS AGO, CAUSE IT WAS IN
ALL THE PAPERS ABOUT SOME OF THE
CHALLENGES. FOLKS ARE FACING AND
KIND OF A LEAD. UH EXAMPLE
LITERALLY TO THE DETAIL. UM
REFLECTED AND EXPERIENCE I
RECENTLY HAD AS WELL. UH THE DAY
WAS MEMORABLE BECAUSE IT WAS THE
N F èC CHAMPIONSHIP GAME A FEW
SUNDAYS AGO, THE NINERS WON. I
WAS AT THE GAME. UH, NOTHING WAS
GONNA DETER MY GET MARRIED. UH,
BUT THERE WAS AN EFFORT TO, UH
NAMELY, UH AS I SO TOOK THE E VÆ
DOWN FROM MORE TO SANTA CLARA.
UM NÓ CHARGES AVAILABLE AT THE
GAME. THEY WERE ALL TAKEN. SO OK
. I WAS GONNA TAKE MY CHANCES ON
THE ROUND TRIP. THAT BECAME
EVIDENT IT WAS NOT GONNA WORK
OUT. SO IN THE BAY, UM, BEGAN AN
ODYSSEY THAT EVENING OF HITTING
A COUPLE OF, UH, DESIGNATED
SPOTS. ALL THE CHARGERS WERE
EITHER TAKEN OR OUT OF ORDER. I
WAS FINALLY DOWN TO 0. THAT
PULLED INTO THE FINAL
POSSIBILITY. FOR CHARGING
STATIONS. THREE OUT OF ORDER.
ONE WITH A LINE. TO THE POINT
WHERE I LITERALLY FOUND MYSELF
HAGGLING WITH THE OTHER FOLKS
WAITING. HEY YOU DO A HALF HOUR.
I'LL DO 45. UM THAT IS KIND OF A
SUBCULTURE, I. I THINK IT'S
PROBABLY DEVELOPING OUT THERE.
UH AND, UM SO ENDED UP WAITING
AN HOUR AND CHARGING AN HOUR. UM
CAUSE I WAS THE LAST PERSON
STANDING, UM SO MADE IT HOME.
PROBABLY 12 A.M. ONE AM. UM THE
ARTICLE CONVEYED THE SAME EXACT
VIRTUALLY THE SAME SITUATION
WITH THE FOUR CHARGERS THREE OUT
OF ORDER IN A WAY THAT IS
UNTENABLE. HOW IS ANYONE BEYOND
JUST THE 100% I'M INTO THE LAST
BREATH, FOLKS. GOING TO WEATHER
THAT REALISTICALLY WHEN THEY
HAVE UH, OBLIGATIONS AND PLACES
THEY NEED TO BE. SO UM, I JUST
HAVE A FEW QUESTIONS AND
OBVIOUSLY WE'LL ALSO LOOK
FORWARD TO HEARING FROM THE
SECOND PANEL AS WELL. UM TO SEE.
SEE COMMISSIONER MONAHAN, CAN
YOU CONFIRM THAT UNDER A B 2061
THAT THE èC E èC, RATHER THAN
THE èC PU èC HAS THE
REGULATORY AUTHORITY FOR CHARGES
THAT WERE FUNDED IN PART BY
RATEPAYER DOLLARS. SO IS IT THE
èC èC? UM THE CEC HAS THE A B
2061. UH, GAVE US THE. BASICALLY
TOLD US THAT YOU HAVE TO PASS
RECORDKEEPING AND REPORTING
REQUIREMENTS. FOR STATE AND RATE
PAYER FUNDED CHARGERS. OK AND
I'M SORT OF DISTINGUISHING IT
FROM A B 126, WHICH HAS
PERFORMANCE STANDARDS UP TIME
REQUIREMENTS. OK, GREAT. AND UM,
FOLLOWING UP ON, UM, MY
COLLEAGUE. UM AND THIS IS GONNA
REALLY HINGE ON ENFORCEMENT OF
THE 97% UPTIME STANDARD. SO UM.
AND I UNFORTUNATELY WAS NOT
HERE. BUT IT SOUNDS LIKE FUNDING
CLAWBACKS WERE MENTIONED, BUT
THEN ALSO, UM, POTENTIAL
ENFORCEMENT BY THE ATTORNEY
GENERAL'S OFFICE. IF YOU CAN
ELABORATE ON THAT. YES SO FOR
NON COMPLIANCE, WE COULD BRING
IT TO THE ATTORNEY GENERAL
OFFICE FOR POTENTIAL
ENFORCEMENT. OK I THINK THAT'S
GONNA I THINK THAT'S A GOOD
MOVE, AND I THINK IT'S GONNA BE
CRUCIAL. FINAL QUESTION. THE
BACKGROUND DOCUMENT, UM, STATES
THAT PROJECTS ARE RECEIVING ANY
VÆ I FUNDING ARE REQUIRED TO BE
ABLE TO CHARGE VIA COMBINED
CHARGING SYSTEM PORTS. BUT IT
ALSO STATES THAT VEHICLE
MANUFACTURERS ARE SHIFTING
TOWARD THE TESLA CONNECTOR, UM,
ALSO KNOWN AS THE NORTH AMERICAN
CHARGING STANDARD. SO WILL THIS
SEEMING DIVERGENCE AND CHANGING
PORT DESIGN? UH, BETWEEN CHARGER
FUNDING REQUIREMENTS AND VEHICLE
INDUSTRY STANDARD CREATE ISSUES
DOWN THE ROAD. I KNOW THERE'S
TALK OF MORE UNIVERSALITY, BUT
HOW DOES A LANDSCAPE LOOK? IN
THAT REGARD. YES I MEAN LAST
YEAR BASICALLY AUTOMAKER AFTER
AUTOMAKER STARTED ANNOUNCING
THAT THEY WERE ADOPTING THE
NATIONAL THE, UH, TESLA. I'LL
JUST CALL IT THE TESLA, UM,
CHARGING STANDARD AND, UM. I YOU
KNOW, I THIS IS I N A WAY
CREATING MORE COMPETITION ACROSS
THE ENTIRE CHARGING LANDSCAPE,
AND I VIEW COMPETITION AS A GOOD
THING. UH, WE NEED STANDARDS SO
THAT CHARGERS CAN TALK TO EACH
OTHER SO THAT THERE'S DATA
SHARING. SO WE HAVE CONSISTENT
CODES THAT TELL YOU WHY A
CHARGER IS FAILING TO CHARGE. UM
PROPRIETARY DATA TO ME IS WHAT
IS GONNA HINDER THE MARKET. I
MEAN, WE NEED TO HAVE AS MUCH
TRANSPARENCY AS POSSIBLE
STANDARDS PROVIDE THAT
TRANSPARENCY AND HAVING ONE
SINGLE CHARGER PROVIDES THAT
TRANSPARENCY. IT MAKES IT
CHEAPER OVER THE LONG RUN IN THE
SHORT RUN. IT'S COMPLICATED
BECAUSE WE HAVE WE THOUGHT WE
WERE LINING ON A DIFFERENT
STANDARD THAN THE TESLA ONE. IT
LOOKS LIKE WE THE ALL THE
AUTOMAKERS ARE MOVING TOWARDS
ONE. WE'LL SEE WHAT THEY DO WITH
THE ACTUAL VEHICLES. BUT OVER
THE LONG TERM, I THINK THAT'S A
GOOD THING OVER THE NEXT COUPLE
OF YEARS. IT CREATES SOME
UNCERTAINTY FOR PEOPLE WHO HAVE
OLDER VEHICLES, AND WE HAVE TO
MAKE SURE THAT IF YOU'RE BUYING
A USED VEHICLE, YOU CAN
CONVENIENTLY RECHARGE IT. THEN I
THINK YOUR HORROR STORY REALLY
SPEAKS TO THE FACT THAT WE NEED
CHARGERS. WE NEED TO BUILD THESE
CHARGES FAST, AND THEY NEED TO
BE CONVENIENT. WHEN YOU'RE ON A
ROAD TRIP, THEY NEED TO BE FAST.
THANKS. ANYONE ELSE ON THAT
POINT? VERY, VERY QUICK. TWO
THINGS. OH, SORRY. UH, OH, I CAN
BRING THE MIC TO ME. THANK YOU.
UM ONE IS, UH, REGARDLESS OF
WHAT WE ARE DOING, AND WE'RE
DOING AND AS èC, èC AND OTHERS
ARE DOING AMAZING JOB. IT'S ONLY
GETTING BETTER NOW, A LOT OF
THIS TECHNOLOGY THAT WAS FAILING
THIS THREE OUT OF FOUR WAS JUST
BECAUSE WE LEARNING ON THE JOB,
I. I KEEP SAYING THAT WE ARE
BUILDING THIS AIRPLANE WHILE
FLYING LIKE SOME OF THE YOU KNOW
COMPANIES TODAY THAT WE HAVE
PROBLEM WITH THEM, BUT I HOPE
THAT WE ARE DOING A BETTER JOB,
AND IT'S ONLY GETTING BETTER.
REGARDLESS OF EVERYTHING ELSE.
IT'S JUST IT'S JUST THE TREND.
BUT AT THE SAME TIME, I THINK
THAT EVEN IF WE WILL BUILD ALL
THE CHARGES, UH, AFTER THE GAME,
YOU WILL HAVE A HARD TIME TO
FIND A CHARGER THE SAME WAY THAT
WE HAVE CONGESTION AND WE ARE
NOT BUILDING 12 LANES OF ROADS.
UH WE ARE NOT GOING TO BUILD A
WAY OUT OF CONGESTION ALL THE
WAY THROUGH SOME SOME DAYS.
THAT'S A GREAT EXAMPLE. IT'S
STILL GOING TO BE A DAY THAT YOU
NEED TO PLAN AHEAD AND SO ON.
YEAH, RIGHT. THANK YOU AND NICE
TO END ON A POSITIVE NOTE. THERE
IS HOPE, AND WE KNOW YOU'RE
DOING A LOT OF TESTING OF
CHARGERS. SO IT'S GOOD TO HEAR
THAT FROM YOU, UM SO I WANNA
THANK THE PANEL TODAY. I KNOW.
WE NEED TO MOVE ON TO OUR NEXT
PANEL. UM, AND YOU'RE ALL
EXCUSED. UM, BUT THANK YOU SO
MUCH FOR BEING HERE AND SHARING
INFORMATION TODAY AND WHILE
WE'RE BRINGING UP THE SECOND
PANEL, UM OF ADVOCATES, UM I'M
JUST GONNA SHARE A LITTLE STORY
OF MY OWN WHILE WE'RE DOING THE
TRANSITION. UM AND I. I KNOW
I'VE SHARED THIS BEFORE. BUT MY
DAUGHTER AND I TOOK A ROAD TRIP
FROM L A TO SACRAMENTO FOR
THANKSGIVING, AND, UM, SHE
WANTED TO TAKE THE TRAIN. I SAID
, IT'S A GOOD EXPERIMENT TO TAKE
OUR NEW E VÆ AND, UH, IT ENDED
UP TAKING US FOUR EXTRA HOURS
WITH ENDING IN A PARKING LOT IN
A MALL AT 11 O'CLOCK AT NIGHT
WITH MY DAUGHTER CRYING BECAUSE,
UM, SHE SAID, WE SHOULD HAVE
TAKEN THE TRAIN AND, YOU KNOW, I
MEAN, THIS IS THE PROBLEM WITH
LONGER LONGER DISTANCE. UM
CHARGING TWO, WHICH IS A REAL
CHALLENGE AND ONE OF THE REASONS
I HAD A BILL ON ELECTRIC ROADS
AND ELECTRIFYING ROADS LAST YEAR
BECAUSE I THINK WE NEED ALL THE
OPTIONS AND TO BE ABLE TO CHARGE
AND DRIVE AT THE SAME TIME,
ESPECIALLY FOR LONG DISTANCE. UM
TRIPS, I THINK IS REALLY
CRITICAL. SO, UM SO I KNOW THE
SECOND PANEL IS GOING TO DIVE
INTO WHAT CONSUMER ADVOCATES ARE
HEARING HOW INDUSTRY IS
RESPONDING AND LOOKING TOWARDS
THE FUTURE ON HOW THE STATE CAN
POSITION ITSELF TO PREPARE FOR A
MILLION NEEDED CHARGERS ON THE
HORIZON. UM THANK YOU SO MUCH
FOR JOINING US TODAY AND SIMILAR
TO THE PRIOR PANEL ASK. THE
PANELISTS PROVIDE THEIR OPENING
STATEMENTS FOLLOWING AN AGENDA
ORDER AND THEN WE CAN TURN TO
THE COMMITTEE FOR QUESTIONS AND
WE'LL START WITH MEGAN MIKEL
BEG, UM, WHO'S REPRESENT THE
ELECTRIC VEHICLE CHARGING
ASSOCIATION. THANK YOU. GOOD
MORNING. UM THANK YOU, CHAIR
CHAVO AND PETRI NORRIS FOR
INVITING ME TO JOIN, UM, THE
THIS PANEL TODAY AND TO STAFF
FOR THEIR WORK ON THE BACKGROUND
OR, UH, MY NAME IS MEGAN MACKLE
BURG AND I AM REPRESENTING THE E
VÆ CHARGING ASSOCIATION HERE
TODAY. UM, ALSO REFERRED TO AS
CæA. IF YOU HEAR ME USE THAT
NAME, UM, FOUNDED IN 2015 ACA IS
A NOT FOR PROFIT ORGANIZATION OF
22 LEADING COMPANIES THAT
DESIGNED, MANUFACTURE, INSTALL,
OPERATE AND MAINTAIN VING
SOFTWARE HARDWARE AND MORE. I
PROVIDES A VOICE FOR INDUSTRY TO
EDUCATE AND PARTNER WITH POLICY
MAKERS AND ON CRITICAL POLICIES
TO HELP MARKET THIS, UH, TO HELP
THE MARKET SCALE AND ACHIEVE
CALIFORNIA'S E VÆ CHARGING
GOALS. WE READILY ACKNOWLEDGE
THAT WE ARE HERE TODAY TO
DISCUSS VERY LEGITIMATE
CHALLENGES WITH THE E VÆ
CHARGING INDUSTRY. WE'VE ALL
READ THE NEWS ARTICLES. WE'VE
SEEN THE SURVEYS THE ANALYSIS,
THE FRUSTRATED SOCIAL MEDIA
POSTS. UM AND WE KNOW THAT THE
BOTTOM LINE IS THAT WHILE WE'RE
HERE, THERE ARE MANY REASONS
THAT THE CHARGER MAY BE
INOPERABLE. THERE IS NÓ DOUBT
ROOM FOR IMPROVEMENT, UM, AMONG
ALL ACTORS IN THE CHARGING
ECOSYSTEM. WE WHOLEHEARTEDLY
AGREE THAT HIGHLY RELIABLE
CHARGING IS ESSENTIAL TO MAKING
SURE THAT WE CAN MEET OUR A
CHARGING GOALS. WE WANT TO
CONTINUE TO PARTNER WITH
GOVERNMENT INDUSTRY AND OTHER
STAKEHOLDERS TO COLLABORATE ON
IMPROVING THE OVERALL CHARGING
EXPERIENCE. OVER THE LAST FEW
YEARS. INDUSTRY HAS NOT BEEN
SITTING IDLY. WE HAVE BEEN
WORKING TO IMPROVE CHARGER,
RELIABILITY. AND WHILE WE'VE
MADE PROGRESS, WE KNOW WE STILL
HAVE WORK TO DO. I'D LIKE JUST
TO HEAR THREE ACTIONS IN
PARTICULAR WITH THE COMMITTEE
TODAY. FIRST YOU HEARD EARLIER
FROM THE èC èC ABOUT THEIR
RELIABILITY PROCEEDING INITIATED
BY MR TING AND MS REYES THROUGH
THEIR A B 2061. TWO OF THE
MEMBERS JOINTLY SPONSORED THIS
LEGISLATION IN CæA WAS PROUD TO
SUPPORT IT. NOW AS A RESULT,
CALIFORNIA IS CREATING A FIRST
IN THE NATION RELIABILITY
STANDARD FOR E VÆ CHARGERS AND
WE KNOW POLICYMAKERS IN OTHER
STATES ARE WATCHING THIS
DEVELOPMENT SO THAT THEY CAN
REPLICATE IT. SECOND THE
BACKGROUND OR REFERENCES. THE
CHARGE A CONSORTIUM LED BY THE
DEPARTMENT OF ENERGY'S NATIONAL
LABS. AFCA MEMBERS ARE
PARTICIPATING IN THIS EFFORT,
WHICH IS FOCUSED ON IMPROVING
THE OVERALL CHARGING EXPERIENCE,
ESPECIALLY RELIABILITY. CHARGE X
INCLUDES AUTOMAKERS CHARGING
COMPANIES, UNIVERSITIES AND
OTHER STAKEHOLDERS. SOME OF THE
TOPICS OF THIS CONSORTIUM IS
FOCUSED ON PAYMENT STANDARDS.
DIAGNOSTICS HARDWARE,
INTEROPERABILITY TESTING AND
BETTER DEFINITION IN MEASURING
OF PERFORMANCE METRICS RELATED
TO CHARGER OF TIME. CHARGES
RELEASED A REPORT JUST THIS PAST
SEPTEMBER IDENTIFYING 26
DIFFERENT CAUSES OF CHARGE OR
FAILURE. CHARGES WORK GROUPS IN
THIS REPORT SHOWCASE THAT THERE
IS NOT ONE SINGLE ISSUE BROADLY
CAUSING RELIABILITY PROBLEMS.
AND WHILE WE'RE EXPERIENCING A
DEATH OF 1000 CUTS KIND OF
SCENARIO RIGHT NOW, BY BETTER
DEFINING AND ISOLATING POTENTIAL
CAUSES, WE HAVE BEGUN TO BETTER
ADDRESS THEM. WHICH LEADS ME TO
MY THIRD POINT. EV CHARGING
TECHNOLOGY IS CONSTANTLY
IMPROVING AND INVOLVING EVOLVING
UNDER EXTREME PRESSURE, THE
PRIVATE INDUSTRY HAS POURED TENS
OF MILLIONS OF DOLLARS INTO
CHARTER DEVELOPMENT AND
TECHNOLOGY RESOURCES TO IMPROVE
THE CONSUMER EXPERIENCE AND MAKE
CHARGING INFRASTRUCTURE MORE
DURABLE. COMPANIES HAVE ALSO
LAUNCHED COMPREHENSIVE
MAINTENANCE PROGRAMS INSTALLED
SOFTWARE FOR IMPROVED DOWNTIME
DETECTION AND INCREASED
OFFERINGS FOR REPLACEMENT PARTS
AND EXPANDED WARRANTY SERVICES.
THOSE ARE JUST A FEW OF THE
ACTIONS THAT MEMBERS ARE DOING
TO ADDRESS THIS ISSUE. MANY OF
OUR MEMBERS ARE HERE TODAY AS
WELL AND THEY WILL SHARE ABOUT
WHAT THEIR INDIVIDUAL COMPANIES
ARE DOING TO ADDRESS RELIABILITY
DURING THE PUBLIC COMMENT
PERIOD. SO WE KNOW WE STILL HAVE
A LONG WAYS TO GO TO GET TO
WHERE THE INDUSTRY NEEDS TO BE
AND TO INCREASE PUBLIC
CONFIDENCE IN THE 80 CHARGING
EXPERIENCE. I'M HOPEFUL THAT MY
COMMENTS TODAY SHOW YOU THAT WE
RECOGNIZE THAT THERE ARE REAL
CHALLENGES AND WE ARE TAKING
ACTIONS TO ADDRESS THEM AS A
STILL NASCENT INDUSTRY,
COLLECTIVE UNDERSTANDING OF
CHARGER, RELIABILITY AND HOW TO
MAKE IT. WORK IS STILL A WORK IN
PROGRESS. THERE IS NOT ONE
SINGLE SOLUTION AND THE WORK
INVOLVED TO CRAFT PRECISE
SOLUTIONS TO ADDRESS VARIOUS
COMPONENTS OF CHARGER.
RELIABILITY CAN BE COMPLICATED
AND TAKES TIME. PARTNERSHIP WITH
THE LEGISLATURE AND STATE
AGENCIES HAS BEEN CRITICAL TO
THIS DEVELOPMENT. WITH CONTINUED
PARTNERSHIP. WE HAVE THE UTMOST
CONFIDENCE THAT WE ARE GOING TO
RESOLVE THESE ISSUES TO MEET OUR
2035 GOALS. THANK YOU AND I LOOK
FORWARD TO THIS DISCUSSION.
THANK YOU. AND NOW I'LL TURN IT
TO FRANCESCO W, WHO'S SENIOR
CHARGING POLICY MANAGER AT
TESLA. THANK YOU CHAIRS AND
MEMBERS OF THE COMMITTEE FOR
HAVING TESLA BE PART OF THIS
CONVERSATION TODAY. IT'S
INCREDIBLY IMPORTANT AND WE'RE
PLEASED TO BE HERE. UM I DO HAVE
A FEW SLIDES, BUT I THINK I WILL
ONLY SHOW KIND OF ONE KEY ONE.
SO IF YOU COULD ADVANCE THE
SLIDE AND NEXT ONE. ALL RIGHT. I
WILL FOCUS ON THIS ONE. I'M
SORRY. THE DOTS ARE A LITTLE BIT
SMALL. UM, SO MY NAME IS
FRANCESCA WALL I LEAD EVIE
CHARGING INFRASTRUCTURE PUBLIC
POLICY AT TESLA. I'VE BEEN WITH
THE COMPANY FOR ALMOST NINE
YEARS AND I'VE BEEN ENGAGED IN
THE CALIFORNIA REGULATORY SPACE
ON E VÆ S¼ AND CHARGING
INFRASTRUCTURE OVER THE PAST
DECADE. UM, SO I'VE SPENT A LOT
OF TIME, UH, THINKING ABOUT
CHARGING AND WHAT IT MEANS FROM
A POLICY PERSPECTIVE. UM ONE
OTHER THING I NOTE IS TESLA IS
ENGAGED ON THE EXECUTIVE.
ADVISORY BOARD OF THE CHARGE X
CONSORTIUM, WHICH WAS MENTIONED
IN THE BACKGROUND OR SO WE ARE
VERY ACTIVE. UM IN THESE
DISCUSSIONS, NOT JUST THINKING
ABOUT OURSELVES, BUT ALSO FROM A
BROADER INDUSTRY PERSPECTIVE. UM
SO, UH, LAST YEAR, TESLA
DELIVERED OVER 1.8 MILLION E Dð
S¼. UM SO WHILE THE NUMBERS UM
ON E VÆ SALES, YOU'RE HEARING A
LOT ABOUT THAT IN THE NEWS. UM
IT WAS A RECORD YEAR. UM, IT WAS
UP FROM ONE POINT THREE MILLION
IN TWO. 22 AND MODEL Y WAS
ACTUALLY THE BEST SELLING CAR IN
THE WORLD. UM OF ANY VEHICLE, SO
I DO THINK E VÆ S¼ ARE HERE TO
STAY, AND THERE'S A LOT OF
OPPORTUNITY TO CELEBRATE THE
PROGRESS. UM WITH THAT TESLA HAS
ALSO INVESTED A LOT ON THE E VÆ
CHARGING INFRASTRUCTURE SIDE
BECAUSE WE KNOW THAT IN ORDER TO
SELL S¼, WE HAVE TO HAVE AN
INCREDIBLY RELIABLE NETWORK,
EVEN IF A CUSTOMER SPENDS MOST
OF THEIR TIME CHARGING AT HOME,
WHICH 80% OF OUR CUSTOMERS.
STILL DO RELY MOSTLY ON HOME,
CHARGING. THEY WANNA KNOW THAT
IF THEY'RE ON A ROAD TRIP, UM
THEY CAN GET THERE. SO THAT'S
WHY IN 2012 WE STARTED BUILDING
OUT THE SUPERCHARGER NETWORK.
AND TODAY WE HAVE OVER 50,000
SUPERCHARGERS GLOBALLY. UM WITH,
UH, JUST OVER 6600 HERE IN THE
STATE OF CALIFORNIA, SO WE'VE
SEEN AN INCREDIBLE AMOUNT OF
GROWTH. UM AND WE ARE CONSTANTLY
TRYING TO KEEP UP WITH THE PACE
OF VEHICLE ADOPTION AGAIN IN TO
SHARE TO MAKE SURE THAT YOU HAVE
A SEAMLESS EXPERIENCE. UM, WE'RE
ALSO BIG BE BELIEVERS IN THE
CONCEPT OF CHARGING WHERE YOU
PARK. UM I THINK A LOT OF THE
RELIABILITY DISCUSSION HAS
FOCUSED ON THE FAST CHARGING
SIDE. UM AND OUR MINDS BUT LEVEL
TWO CHARGING ACCESS THIS CONCEPT
OF INTEGRATING IT SEAMLESSLY
INTO OUR LIVES IS JUST AS
IMPORTANT IN ORDER TO MEET LONG
TERM E VÆ DEPLOYMENT GOALS, SO
WE ALSO HAVE A LEVEL TWO
CHARGING NETWORK. IT'S CALLED
THE DESTINATION CHARGING
NETWORK. I DON'T HAVE IT UP ON
THE SCREEN, BUT IT'S BASICALLY
THE AMENITY. WE WORK WITH SITE
HOSTS TO PROVIDE ALL OVER THE
COUNTRY AND THE WORLD SO THAT IF
YOU'RE AT A HOTEL, A RESTAURANT,
UM YOU CAN HAVE ACCESS TO
CHARGING AT YOUR DESTINATION. UM
WE'RE SEEING A LOT OF NEED FOR
GROWTH. UM AND WITH THAT GROWTH,
WE KNOW THAT CUSTOMER EXPERIENCE
IS AT THE CORE. UM SO WE REALLY
PRIDE OURSELVES IN THE FACT THAT
IN OUR IMPACT REPORTS, WE
DISCLOSE OUR UP TIME, WHICH IS
OVER 99% AGAIN. I THINK LARGELY
THAT IS DRIVEN BY THE FACT THAT
WE'RE REALLY SELLING CARS AT THE
END OF THE DAY, AND WE KNOW WE
NEED THE RELIABLE CHARGING
ACCESS TO SELL THOSE CARS. UM
AND WE'VE INVESTED A LOT IN THE
TECHNOLOGY TO BE ABLE TO SHARE
LIFE DATA WITH DRIVERS TO MAKE
SURE THAT BEFORE YOU EVER GET TO
A SUPERCHARGER. YOU KNOW EXACTLY
WHAT TO EXPECT. YOU KNOW WHAT
THE PRICE WILL BE WHAT THE
AVAILABILITY OF THAT SITE WILL
BE HOW, UH, CHARGING TENDS TO
TREND OVER TIME AT THAT SITE, SO
IS IT MORE BUSY IN THE MIDDLE OF
THE DAY THAN THE END OF THE DAY?
SO WE'VE SPENT A LOT OF TIME
THINKING THROUGH HOW WE
COMMUNICATE WITH THE CUSTOMERS.
AND I THINK THAT, UM IN ITSELF
IS A KEY PART OF WHY WE'RE ABLE
TO HAVE A VERY RELIABLE NETWORK
OBVIOUSLY WERE VERTICALLY
INTEGRATED, SO WE'RE ABLE TO
CONTROL WE OWN AND OPERATE THE
SUPERCHARGERS. SERVICE THEM. UM
WE ARE IN FULL CONTROL OVER
THAT. THE FINAL THING I WANTED
TO MENTION BECAUSE IT'S COME UP
A LOT IS WHAT'S TESLA DOING
ABOUT OPENING THIS NETWORK TO
NON TESLA VEHICLES? UM SO WE
ANNOUNCED, UM IN 2022 AND
PUBLISHED ON OUR WEBSITE THAT
TESLA'S CONNECTOR STANDARD KNOWN
AS THE NORTH AMERICAN CHARGING
STANDARD, NOW BEING STANDARDIZED
BY THE SOCIETY OF AUTOMOTIVE
ENGINEERS AT J 3400 WOULD BE
AVAILABLE FOR ANYONE TO USE. UM,
AND THAT SORT OF STARTED A
RIPPLE. UM IN MID 2020 THREE,
WITH MAJOR AUTOMAKERS ANNOUNCING
THAT STARTING WITH MODEL YEAR
2025, THEY WOULD BE
TRANSITIONING TO THE NEXT
STANDARD. UM WE'RE NOW PROUD TO
SAY THAT ALMOST 100% OF THE E VÆ
MARKET HAS ANNOUNCED THEIR
TRANSITION TO THE NEXT STANDARD.
UM WHICH WE THINK IS AN
INCREDIBLE MILESTONE TO HAVE
ACHIEVED OVER THE LAST 6 TO 12
MONTHS AND SO WE'RE VERY
OPTIMISTIC ABOUT THE FUTURE WITH
THAT, UM, THOSE Kò PARTNERS AS
WE CALL THEM, SO THE MAJOR
AUTOMAKERS THAT HAVE ALL
ANNOUNCED, UM, HAVE ACCESS TO
THE TESLA SUPERCHARGER NETWORK
THAT WE WILL BE OPENING UP HERE
IN THE NEAR FUTURE. UM I CAN GO
INTO THE DETAILS OF THAT A
LITTLE BIT LATER. UM BUT THERE'S
OBVIOUSLY A LOT OF QUESTIONS
AROUND HOW WE'RE GOING TO
PROVIDE ACCESS. WHAT THAT WOULD
LOOK LIKE HOW THAT WILL ROLL
OUT. UM BUT IN THE INTEREST OF
TIME, I WILL LEAVE IT AT THAT.
AND LOOK FORWARD TO ANY
QUESTIONS YOU MAY HAVE FOR US.
THANK YOU AGAIN FOR HAVING US
TODAY. WONDERFUL. THANK YOU. AND
. UM ALEXA. ALEXIA ALEXIA. SORRY
NÓ PROBLEM. IT HAPPENS ALL THE
TIME. HELLO, EVERYONE. THANK YOU
FOR THE OPPORTUNITY TO SPEAK
WITH YOU TODAY. MY NAME IS
ALEXIA MELENDEZ MARTINEAU, AND
I'M A POLICY MANAGER AT PLUG IN
AMERICA. UM, NEXT SLIDE, PLEASE.
LIKE IN AMERICA, IS A NATIONAL
NONPROFIT BASED HERE IN
CALIFORNIA, FOUNDED BY DRIVERS
WE WORK TO ACCELERATE THE
TRANSITION TO ELECTRIC VEHICLES
SUPPORTED BY A ROBUST CHARGING
NETWORK. UH, WE REPRESENT ALMOST
100,000 E VÆ DRIVERS ACROSS THE
COUNTRY AND WE LEVERAGE THEIR
REAL WORLD INSIGHTS TO DRIVE THE
MARKET FORWARD AND TO CONTINUE
TO ADVANCE THE TRANSITION. UM
ARE. AND INSIGHTS ARE COMPILED
THROUGH A NATIONAL SURVEY THAT
WE CONDUCT EVERY YEAR. UM AND
THIS YEAR, UM, I'M HAPPY TO
SHARE A FEW EARLY INSIGHTS WITH
YOU, UM, WE USE THIS SURVEY TO
BETTER UNDERSTAND THE USER
EXPERIENCE FROM INITIAL THOUGHTS
ABOUT ELECTRIC VEHICLES THROUGH
THE VEHICLE ACQUISITION PROCESS
TO EXPERIENCE WITH THE E VÆ
AFTER A PURCHASE. UM, NEXT
SLIDE, PLEASE. OUR SURVEY LAST
YEAR SHOWED DIMINISHING DRIVER
SATISFACTION NATIONALLY FROM
2022, WHICH IS SHOWN ON THE
SCREEN IN ORANGE. I'M NOT SURE
IF THAT WILL SHOW UP IN YOUR
HANDOUTS, UH, TO 2023 ON SHON IN
BLUE ON ISSUES LIKE RELIABILITY
AND CHARGING LOCATION
DISTRIBUTION WITH PUBLIC FAST
CHARGING NETWORKS. UH, THIS DATA
I'LL CAVEAT DOES NOT INCLUDE THE
TESLA SUPERCHARGER NETWORK, AND
I CAN SPEAK TO WHY THAT IS A
LITTLE BIT LATER. UM GIVEN WE
ARE MOVING PAST EARLY ADOPTION.
THIS MAY EXPLAIN SOME OF THIS
CHANGE IN SATISFACTION AS NEWER
DRIVERS ARE LESS FAMILIAR WITH
THE EXPERIENCE AND THE NETWORKS.
UM AND MAY NEED A LITTLE BIT
MORE EDUCATION ON HOW THE
PROCESS WORKS. UM THAT BEING
SAID, AS MEGAN SAID, THERE'S
DEFINITELY ROOM FOR IMPROVEMENT
ACROSS THE BOARD AS THIS CHART
SHOULD, YOU KNOW, PRETTY CLEARLY
SHOW YOU AND NEXT SLIDE, PLEASE.
SO OUR 2024 SURVEY IS CURRENTLY
OPEN AND AS IT IS STILL
ACCEPTING RESPONSES, ANY EARLY
INSIGHTS WE SHARE WITH YOU TODAY
ARE STILL SUBJECT TO CHANGE. UM
THAT BEING SAID, WE HAVE A
OVERWHELMING AMOUNT OF FEEDBACK
FROM CALIFORNIA BASED DRIVERS.
SO WE HAVE A PRETTY STRONG
SAMPLE TO SHARE WITH ALL OF YOU
TODAY. UM, NEXT SLIDE, PLEASE.
SO TOP OF MIND FOR DRIVERS IS
CHARGING AVAILABILITY AND
RELIABILITY AS MANY OF YOU IN
THE ROOM KNOW AS DRIVERS
YOURSELVES, UM THESE DATA POINTS
REFLECT QUESTIONS ABOUT DRIVER
EXPECTATIONS WHEN THEY BOUGHT OR
LEASED AN E VÆ. AND AS YOU CAN
SEE, 62% OF CALIFORNIA E VÆ
DRIVERS SAID THAT PUBLIC
CHARGING AVAILABILITY WAS A
CONCERN FOR THEM AT THE TIME
THEY BOUGHT OR LEASED AN E VÆ,
UM AND OVER HALF OF E VÆ,
CALIFORNIA E VÆ DRIVERS SAID
THAT PUBLIC CHARGING RELIABILITY
WAS A CONCERN FOR THEM AT THE
TIME OF VEHICLE ACQUISITION. UM,
NEXT SLIDE, PLEASE. WHEN WE LOOK
AT THE DRIVER EXPERIENCE
CHARGING RELIABILITY REMAINS A
CONCERN FOR THE VAST MAJORITY OF
DRIVERS IN THEIR USER EXPERIENCE
AFTER VEHICLE ACQUISITION, TWO
THIRDS OF CALIFORNIA E VÆ
DRIVERS REPORTED CHARGES BEING
NONFUNCTIONAL OR BROKEN WAS A
CONCERN WITH OUR USUAL FAST
CHARGING NETWORK OVER THE PAST
YEAR. UH, THIS METRIC INCLUDES
BOTH PUBLIC DCF èC NETWORKS AND
THE TESLA SUPERCHARGER NETWORK.
WHEN YOU SEPARATE THESE TWO
GROUPS, 91% OF NON TESLA NETWORK
USERS SAID THAT NONFUNCTIONAL OR
BROKEN CHARGERS WERE CONCERNED
OVER THE PAST YEAR. UM IN OTHER
WORDS, IF YOU'RE NOT DRIVING A
TESLA, NINE IN 10, CALIFORNIA
DRIVERS ARE EXPERIENCING RE
RELIABILITY CONCERNS. THIS
DOESN'T MEAN THAT IT'S HAPPENING
EVERY TIME JUST MEANS OVER THE
PAST YEAR, THEY'VE HAD AT LEAST
ONE EXPERIENCE. UM, NEXT SLIDE,
PLEASE. SO OVERALL, THIS CHART
INCLUDES THE TOP REPORTED
CONCERNS FOR CALIFORNIA
RESPONDENTS, USUAL FAST CHARGING
NETWORK. ASIDE FROM THE
AVAILABILITY AND RELIABILITY
CONCERNS. I JUST ILLUSTRATED
EACH OF THESE BARS SEPARATED BY
TESLA AND ORANGE AND OTHER PAST
PUBLIC FAST CHARGER NETWORKS IN
BLUE SHOW THE PERCENTAGE OF
OVERALL RESPONDENTS THAT
REPORTED THAT METRIC AS A
CONCERN ON OUR 2024 SURVEY.
THERE ARE A NUMBER OF
SIGNIFICANCE CONCERNS THAT ARE
KEY IN SUPPORTING CURRENT E VÆ
DRIVERS AND INCREASING EVEN
ADOPTION. SO THEY FIRST AND
FOREMOST ARE NOT ENOUGH CHARGERS
AT EACH LOCATION. I THINK THAT'S
MADE CLEAR BY YOUR STORY, UM,
CHARGING LOCATIONS ARE TOO FAR
APART. CHARGING SPEED IS TOO
SLOW FOR DRIVERS. THE COST IS A
LOT OF TIMES TOO HIGH, AND THERE
ARE INSUFFICIENT AMENITIES
AVAILABLE FOR THEM AT PLACES
WHERE THEY'D LIKE TO CHARGE. UM
SO WITH ALL OF THESE CONCERNS IN
MIND, WHAT DOES A BEST IN CLASS
EXPERIENCE LOOK LIKE FOR THE
DRIVER? UM SO NEXT SLIDE,
PLEASE. SO WE'VE USED OUR OWN
SURVEYS AND OTHER RESEARCH TO
IDENTIFY THESE FOUR ESSENTIAL
PILLARS TO ACHIEVE AN EXCELLENT
E VÆ USER EXPERIENCE. STARTING
WITH AMPLE ACCESS TO CHARGING,
MEANING THAT CHARGING IS CITED
TO SERVE ALL RESIDENTS OF THE
STATE AND LOCATIONS CAN SERVE
ALL DRIVERS THAT THERE ARE
ENOUGH CHARGERS AT EACH LOCATION
AND THAT PRICING IS BOTH
AFFORDABLE AND TRANSPARENT. ON
RELIABILITY CHARGES SHOULD BE
FUNCTIONAL, AIMING FOR A 99% UP
TIME WITH THE CAVEAT THAT WE
UNDERSTAND THAT THAT MIGHT NOT
BE THE BEST METRIC MOVING
FORWARD IN THE LONG TERM. UM
THEY SHOULD BE PROACTIVELY
MAINTAINED AND QUICKLY REPAIRED
AND HAVE EASILY ACCESSIBLE
CUSTOMER SUPPORT TO ASSIST
INDIVIDUAL DRIVERS FOR SEAMLESS
PAYMENT. WE AGREE PLUG IN CHARGE
IS THE EASIEST WAY FOR MOST
DRIVERS TO INITIATE AND PAY FOR
THEIR SE THEIR SESSION AND WE
ENVISION THIS AS THE PRIMARY
OPTION MOVING FORWARD, BUT
ESPECIALLY IN THE NEAR TERM,
PROVIDING A VARIETY OF PAYMENT
OPTIONS IS CRUCIAL TO ENSURE
DRIVERS CAN MAKE THE TRANSITION
TO E VS AND PAY AS THEY ARE
COMFORTABLE AND ABLE.
ADDITIONALLY NÓ APP MEMBERSHIP
SHOULD BE REQUIRED AS THIS CAN
BE CUMBERSOME AND A DETERRENT
FOR DRIVERS. AND OF COURSE,
SAFETY IS OF THE UTMOST CONCERN,
SAFE LOCATIONS AND OTHER
SECURITY MEASURES. IN ADDITION
TO COLATION WITH AMENITIES WILL
ENSURE DRIVERS FEEL COMFORTABLE
UTILIZING STATIONS THAT WE
INSTALL AND HAVE AMENITIES
AVAILABLE WHILE THEY CHARGE. SO
THIS VISION AS YOU'VE HEARD, UH,
THIS VISION OF A BEST IN CLASS
EXPERIENCE IS BEING PURSUED BY
THE STATE AND BY THE INDUSTRY,
MANY COMPANIES ARE HARD AT WORK
TO IMPROVE THE CHARGING
EXPERIENCE I PERSONALLY VISITED
ELECTRIFY AMERICA'S NEW FLAGSHIP
STATION IN SAN FRANCISCO, AND IT
DEFINITELY WAS A BEST IN CLASS
EXPERIENCE. AND EVIE GOH CHARGE
POINT AND OTHERS HAVE LAUNCHED
THEIR OWN PROGRAMS TO IMPROVE
LIABILITY THROUGH MAINTENANCE,
RAPID DETECTION OF DOWNTIME AND
MUCH MORE. ADDITIONALLY AS
YOU'VE HEARD FROM COMMISSIONER
MONAHAN, THE èC èC S¼ INVENT
INVENTORY AND RELIABILITY
REPORTING PROCESS WILL PROVIDE
THE STATE OF FOUNDATION TO HELP
US BETTER UNDERSTAND CHARGING
DEPLOYMENT NEEDS AND CHAR
IMPROVING CHARGING RELIABILITY
FOR DRIVERS. ALL OF THIS WORK
CAN CONTINUE TO FLOURISH WITH
ONGOING FUNDING SUPPORT FOR
CLEAN TRANSPORTATION PROGRAMS TO
HELP CLOSE THE GAP ON NEEDED
CHARGING INFRASTRUCTURE ACROSS
THE STATE. UH, FOR MORE DETAILED
RECOMMENDATIONS ON A BEST IN
CLASS, CONSUMER CHARGING
EXPERIENCE PLUG IN AMERICA HAS
EXTENSIVE COMMENTS THAT WE'VE
SUBMITTED ON FEDERAL MINIMUM
REQUIREMENTS FOR PUBLICLY FUNDED
CHARGERS, WHICH WE'RE HAPPY TO
CIRCULATE AFTER THIS HEARING.
THANK YOU AGAIN FOR THE
OPPORTUNITY TO SPEAK WITH YOU,
AND I'M EXCITED FOR THE
DISCUSSION TO COME. THANK YOU SO
MUCH, AND I THINK WE'D ALL BE
INTERESTED IN SEEING THOSE
COMMENTS. IF YOU WANNA SHARE
THEM, OR YOU CAN SHARE THEM WITH
US, AND WE'LL PASS THEM ON TO
THE COMMITTEE MEMBERS.
ABSOLUTELY UM, SO NOW I THINK
WE'RE TURNING TO VIDEO. CAMILLE
TERRY, WHO'S A CHIEF EXECUTIVE
OFFICER FOR CHARGER, HELP. HØI
GOOD MORNING. CAN YOU HEAR ME?
YES, WE CAN HEAR AND SEE YOU.
OK, PERFECT. WELL THANK YOU ALL
SO MUCH FOR HAVING ME TODAY. MY
NAME IS CAMILLE TERRY. I'M THE
CO-FOUNDER AND èC E Ó OF
CHARGER. HELP UM OUR PRIMARY
GOAL IS TO IMPROVE E CHARGING
RELIABILITY. UH, WE WORK ON
CHARGING STATIONS ACROSS THE U
S¼, UM AND WE FOCUS ON THREE
CORE AREAS. SO WE LOOK AT THOSE
SERVICE DATA IN AN AGGREGATED
SPACE. SO LOOKING AT WHAT WAS
DONE IN THE FIELD, WHAT WAS
LEARNED. HOW CAN YOU IMPROVE
EITHER THE SOFTWARE HARDWARE OF
THE STATION OR EVEN HOW THAT
ISSUE IS BEING DEPLOYED? WE ALSO
WORK WITH, UM WORKFORCE.
RESKILLING UM, WE WORKED WITH A
LOT OF OUR COLLEAGUES, UM
THROUGH E èC WITH THE S¼ A E
INTERNATIONAL TO CREATE THE
FIRST EVER E VÆ S¼ Dð TECHNICIAN
MAINTENANCE CERTIFICATIONS AND
THEN WE ALSO SAW RELIABILITY
THROUGH OUR SUBSCRIPTION BASED
LABOR MODEL. AND THE REASON WHY
I STARTED CHARGER HELP AND WHY,
UM, I'M ACTUALLY LIKE VERY
EXCITED THAT WE'RE TALKING ABOUT
RELIABILITY. UM I ACTUALLY USED
TO WORK FOR A NETWORK PROVIDER A
FEW YEARS BACK AND ONE OF THE
THINGS THAT I SAW AND WHAT I
LEARNED ABOUT THIS INDUSTRY IS
THAT RELIABILITY WAS A PROBLEM
BECAUSE OF THREE THREE MAIN
REASONS. THE FIRST HAD TO DO
WITH THE WARRANTY MODEL. SO
OFTENTIMES A LOT OF YOUR SITE
HOSTS ARE SMALL BUSINESSES.
THEY'RE MULTI UNIT DWELLING.
THEY MAY BE CITIES. THEY'RE
FOLKS THAT TYPICALLY PARTICIPATE
IN SOME TYPE OF REBATE PROGRAM
IN ORDER TO GET INFRASTRUCTURE.
EARLY ON WHEN FOLKS WERE GETTING
, UH REBATES AND WHERE IT'S
INSTALL INFRASTRUCTURE, THEY
WILL PURCHASE IT THROUGH USUALLY
A NOTE NETWORK PROVIDER OR A
RESELLER. MOST OF THE WARRANTY
PACKAGES THAT WERE OFFERED FOR
SITE HOST WERE TYPICALLY PARTS
ONLY WARRANTY. AND IN OUR
INDUSTRY, THERE'S SOMETHING
CALLED NON VERTICALLY INTEGRATED
. SO TESLA, AS I SAID EARLIER,
THERE ARE VERTICALLY INTEGRATED
SYSTEM, MEANING THAT THE
SOFTWARE HARDWARE CAR CONNECTOR
IT'S ALL MADE WITH THE SAME
COMPANY FOR MOST OF THE REST OF
THE INDUSTRY IF WE DO NOT HAVE
VERTICALLY INTEGRATED SYSTEMS,
WHEREAS LIKE THE SOFTWARE IS
MADE HERE, THE HARDWARE IS MADE
HERE. THE CONNECTORS MADE THERE
THE PAYMENT SYSTEMS MADE HERE.
AND SO WHEN WE WERE SELLING THE
PARTS WARRANTY, RIGHT IT REALLY
HAD TO DO WITH THE HARDWARE OF
THE PATIENT, AND WE FOUND THAT A
LOT OF SITE HOPES THAT THEY
COULDN'T PROVE THAT THERE WAS A
PHYSICAL ISSUE AT THE HARDWARE
OF THE PATIENT. THEY DID NOT
HAVE CAPITAL OR BUDGET TO
ACTUALLY SOLVE, SOLVE THE
PROBLEM THAT THEY WERE
EXPERIENCING. THAT'S ONE THING
THAT WE SEEK TO, UM WE SEEK TO
HELP WITH THE OTHER THING THAT
WE SAW WAS THAT THERE ARE A LOT
OF COMPLEXITIES WITH NON
VERTICALLY INTEGRATED SYSTEM.
I'M SPECIFICALLY AROUND SOFTWARE
INTEROPERABILITY. OFTENTIMES
WHEN WE HAVE TECHNICIANS GO ON
SITE. WE MAY SIT ON THE PHONE
FOR HOURS WITH OUR NETWORK
PROVIDERS TROUBLESHOOTING
DIFFERENT ISSUES BECAUSE A LOT
OF THE PROBLEMS THAT WE DO
EXPERIENCE AREN'T PROBLEMS WITH
THE NETWORK PROVIDERS MAY HAVE
EXPERIENCED BEFORE, SO THERE IS
AN OPPORTUNITY THERE TO FIGURE
OUT HOW DO YOU LEARN FROM THE
FIELD AND THAT IS A LOT OF WHAT
WE DO. AND THEN THE LAST PIECE
THAT I'LL TOUCH ON BRIEFLY IS
ABOUT A SKILLED WORKFORCE. UM
WHEN I WAS IN MY PRIOR ROLE,
OFTENTIMES, YOU KNOW, WE HAD A
LOT OF FOLKS THAT DID THE
INSTALLATION OF CHARGING
STATIONS, BUT THEN WHEN IT CAME
TO HELPING US TROUBLESHOOT OR
UNDERSTANDING SYSTEMS, OUR
UNDERSTANDING SOFTWARE ISSUES
THERE REALLY WASN'T A WORKFORCE
THAT WAS ABLE TO DO THAT. AND
THAT'S WHY WE WORKED WITH OUR
COLLEAGUES WITH S¼, A E
INTERNATIONAL IN ORDER TO CREATE
THE FIRST EVER E VÆ S¼ E
TECHNICIAN MAINTENANCE GROUP AND
CREATE A STANDARD, UM AROUND
WHAT DOES IT TAKE TO HAVE
SOMEONE BE ABLE TO SOLVE ISSUES
OUT IN THE FIELD? THE THING THAT
I WANNA WRAP UP WITH AS WE THINK
ABOUT LIKE WHAT IS MISSING OR
WHAT IS ON THE RECOMMENDATIONS.
AND WHAT ARE SOME OF THE THINGS
THAT WE'VE SEEN. JUST LAST YEAR.
WE DID OUR 18,000 FILL SERVICE
INTERACTIONS, AND WE WORKED WITH
ALL OF THE INDUSTRY TODAY, EVEN
AT THE OPPORTUNITY TO WORK WITH
TESLA, AND THE THINGS THAT WE'VE
LEARNED THE MOST IS THAT THERE'S
A LOT OF DATA MISSING WHEN YOU
DON'T AGGREGATE DATA FROM THE
FIELD. I HEARD A COLLEAGUE
EARLIER STATE THAT YOU KNOW THAT
FOLKS WILL BE REQUIRED TO SEND
OUT DATA THAT IS COMING OFF OF
THEIR CHARGING STATION. BUT
SOMETIMES THAT DATA IS NOT TRUE,
AND THAT THERE'S MISSING DATA
MISSING INFORMATION. AND SO I DO
THINK THERE IS A SPACE TO FIGURE
OUT HOW DO WE INCORPORATE THE
DATA THAT COMES FROM SERVICE OR
ACCIDENTS WHEN A PATIENT IS
EXPERIENCING ISSUES, REALLY, FOR
US TO WORK FURTHER, UM FURTHER
FOR STARTING FROM THERE AND THEN
WORKING BACKWARDS. UM, THANK YOU
ALL SO MUCH FOR YOUR TIME. I'M
HAPPY TO CHAT MORE ABOUT SOME OF
THE THINGS THAT WE'VE BEEN
WORKING ON AND DOING AND I ALSO
WANT TO DO A NOD TO MY
COLLEAGUES BECAUSE IT HAS BEEN
VERY IMPRESSIVE TO SEE THE
INDUSTRY COME TOGETHER TO SOLVE
THIS ISSUE. THAT IS NOT A NEW
ISSUE, BUT I THINK THIS IS THE
FIRST TIME THEY'RE ACTUALLY
WORKING TOGETHER TO SOLVE IT. SO
THANK YOU ALL SO MUCH FOR YOUR
TIME. THANK YOU SO MUCH. UM, SO
I WANNA OPEN IT UP TO COMMITTEE
MEMBERS. IF ANYONE HAS
QUESTIONS. OK? HØI THANK YOU.
I'M TO ALL OF OUR PANELISTS FOR
BEING PART OF TODAY'S HEARING. I
WANT TO ASK A QUESTION ABOUT I
KIND OF LOOKING FORWARD. SO AS A
COMMISSIONER MONAHAN, UH, SHARED
IN HER COMMENTS OVER THE COURSE
OF THE NEXT GOT 10 YEARS, FIVE
YEARS, FIVE YEARS. WE NEED TO
HAVE A 10 X INCREASE IN OUR
CHARGING NETWORK. SO WE'VE GOT
94,000 CHARGING STATIONS TODAY.
WE NEED 1 MILLION BY 2032
MILLION BY 2035 JUST LIKE YOUR
PERSPECTIVES ON, UH, KIND OF THE
KEY CHALLENGES AND OBSTACLES
THAT YOU SEE, UM AS WE WORK TO
ACHIEVE THAT GOAL, AND WHAT, UM
YOU WOULD LIKE US TO DO AS
POLICYMAKERS TO HELP MAKE THAT
POSSIBLE ACHIEVEMENT. I CAN
START. UM SO THAT'S A GREAT
QUESTION. FIRST UP, SO THANK YOU
FOR ASKING IT, UM OUTSIDE OF
RELIABILITY. I WOULD SAY THE
NUMBER ONE THING AND BARRIER
THAT WE RUN INTO TODAY IS THAT
WE CAN'T GET OUR INFRASTRUCTURE
IN THE GROUND FAST ENOUGH. UM
AND THAT IS A PROBLEM ACROSS
EVERY SINGLE OPERATOR. UM YOU'LL
HEAR US ALL TALK A LOT ABOUT
CAPACITY PLANNING ENG
ORGANIZATION TIMELINES. HOW
QUICKLY CAN WE GET NEW SERVICE?
TO A SITE AND HOW QUICKLY CAN WE
GET THOSE STATIONS IN THE
GROUND? SO UH, FOR TESLA. WE
HAVE VERY AMBITIOUS GOALS OF
MORE THAN DOUBLING THE NETWORK.
UM EVERY 1 TO 2 YEARS UM, SO I
SAID EARLIER. WE HAVE ABOUT 6600
FAST CHARGERS, WHICH WE'VE ALL
PRIVATELY FUNDED. WE HAVEN'T
TAKEN PUBLIC FUNDING IN
CALIFORNIA TO DATE. UM SO WE'RE
TALKING ABOUT ENORMOUS AMOUNTS
OF POWER AND SCALE THAT WE HAVE
TO GET TO, UM, CALIFORNIA HAS
DONE A GREAT JOB OF PASSING
POLICIES TO HELP WITH THAT RIGHT
. S¼ B 410 CAME OUT OF THE
LEGISLATURE LAST YEAR, WHICH
LOOKING AT CAPACITY AND
TIMELINES. THE PUBLIC UTILITIES
COMMISSION NOW HAS A PROCEEDING
ON THIS, BUT FOR US, THAT'S
REALLY A HUGE GATING ITEM, UM,
THAT WE NEED TO DEAL WITH, AND
IT'S NOT JUST LIGHT DUTY
INFRASTRUCTURE THAT WILL BE
IMPACTED. ALSO MEDIUM AND HEAVY
DUTY. UM SO WE REALLY WANNA SEE
THAT, UM, SOLUTION COME TO
FRUITION AND FIGURE OUT HOW TO
DO IT IN A COST EFFECTIVE AND
AFFORDABLE AND QUICK WAY. UM THE
LAST STYLE I'LL LEAVE YOU WITH
IS THAT FOR US, UM 50? PERCENT
OF OUR PIPELINE AND CERTAIN
UTILITY TERRITORIES IS IMPACTED
BY CAPACITY CONSTRAINT, MEANING
WE CAN'T GET THOSE STATIONS
ONLINE ANYWHERE FROM 2 TO 8
YEARS. UM SO IT'S A REAL
CHALLENGE NOW. UM AND SO WE CARE
A LOT ABOUT ALL THIS OTHER STUFF
, BUT WE ALSO HAVE TO THINK
ABOUT HOW DO WE JUST GET MORE
CHARGING OUT THERE? AND I'LL
JUST ADD SO ECHOING EVERYTHING.
UM, THAT FRAN JUST LAID OUT HERE
. UM I WOULD ADD THAT PERMITTING
IS ANOTHER CHALLENGE. UM AND I
KNOW THAT, UM, YOU CHAIR FEATURE
NOR S¼ ARE INTERESTED IN THAT AS
WELL. UM BUT I THINK WHEN IT
COMES TO PERMITTING, YOU KNOW,
THE LEGISLATURE HAS DONE GOOD
WORK IN TRYING TO STREAMLINE AND
ASK LOCAL GOVERNMENTS TO HAVE
PLANS FOR HOW TO MAKE, YOU KNOW,
PERMITTING FASTER. UM I THINK
THAT THERE'S STILL CHALLENGES
WITH THAT, UM, BOTH FROM AN
IMPLEMENTATION STANDPOINT, UM
AND ENFORCEMENT STANDPOINT, YOU
KNOW, COMPANIES. IF THEY NEED TO
ESCALATE THINGS. THEY HAVE TO GO
BACK TO THAT LOCAL GOVERNMENT
TWO WEEKS LATER AND SAY, HERE'S
ANOTHER, YOU KNOW, CHARGING, UM,
YOU KNOW, UH, PROJECT SO I THINK
THAT THERE'S STILL THIS LIKE,
PUSH AND PULL THAT'S HAPPENING.
AND YOU SEE THAT WITH OTHER
INFRASTRUCTURE, RIGHT? WE SEE
THAT WITH HOUSING AS WELL, UM,
BUT I THINK THAT E VÆ CHARGING
FACES A LOT OF THOSE SAME
CONCERNS THAT YOU SEE IN THAT
SPACE. UM AND THAT JUST ADDS TO
LIKE SHE SAID THAT THE
COMPLEXITY UM AND THEN YOU HAVE
ALL OF THE OTHER COMPLEXITIES OF
JUST THE IN ITSELF, BOTH FROM A
TECHNOLOGICAL AND HARDWARE
PERSPECTIVE. BASED ON OUR SURVEY
. I WOULD SAY THAT ONE OF THE
BIGGEST ISSUES FOR DRIVERS,
PARTICULARLY IN CALIFORNIA,
WHICH IS RELATIVELY UNIQUE
COMPARED TO THE NATIONAL MARKET
IS THAT WE NOW HAVE MILLIONS OF
E VÆ S¼ THAT HAVE BEEN SOLD IN
THE STATE IN THE PAST YEAR. UM
AND I THINK THINKING ABOUT THAT
ONE OF THE THINGS THAT KEEPS
COMING COMING UP FOR US IS, UM,
THAT ACCESS PIECE BASED ON THE
NUMBER OF CHARGERS AT EACH
LOCATION, A LOT OF TIMES, YOU'LL
DRIVE UP TO A LOCATION AND YOU
KNOW, TO TWO STORIES THAT WE'VE
HEARD TODAY. YOU'LL FIND
CHARGERS TO IT. REACH THE VOLUME
OF ADOPTION THAT WE NEED. WE
CERTAINLY NEED MORE CHARTERS AT
EACH LOCATION, PARTICULARLY IN
OUR HIGHER CONCENTRATED DENSITY
AREAS. UM SO THAT WOULD BE ONE
POINT OF CONCERN FOR US IS HOW
CAN WE THINK ABOUT INCREASING
THE NUMBER OF CHARGERS AT EACH
LOCATION AND THINKING LONG TERM
TO LAY OUT THE FOUNDATION FOR
CONTINUING TO INCREASE THAT OVER
THE NEXT 5 TO 10 YEARS, SO NOT
NECESSARILY PUTTING IN ALL OF
THOSE CHARGES AT ONCE? BUT WHAT
KIND OF EARLY GROUNDWORK ARE WE
DOING TO ENSURE THAT STATIONS
CAN BE EXPANDED AS THE MARKET
GROWS. UM SO THAT WOULD BE ONE
ANOTHER, ESPECIALLY AS WE'RE
KIND OF REACHING THE MASS
ADOPTION PHASE. UM, IN
CALIFORNIA IS HOW CAN WE
CONTINUE TO MAKE SURE THAT
DRIVERS ARE EDUCATED ON WHAT
THIS WHOLE SYSTEM LOOKS LIKE?
THERE'S A LOT OF DIFFERENCES
FROM JUST FILLING UP A GAS TANK.
IT'S NOT QUITE AS SIMPLE. YOU
KNOW, AT FACE VALUE. A LOT OF
CUSTOMERS DON'T UNDERSTAND. YOU
KNOW WHAT IS A KILOWATT HOUR?
HOW DOES THAT TRANSLATE TO WHAT
I WAS PAYING PER IN ALL OF THESE
KIND OF WONKY THINGS THAT PEOPLE
DON'T REALLY THINK ABOUT OR
DON'T REALLY WANT TO THINK
ABOUT. UM SO I WOULD SAY THAT
YOU KNOW, FROM OUR PERSPECTIVE,
CONTINUING TO INVEST IN
EDUCATION, PARTICULARLY FOR
COMMUNITIES WHO HAVEN'T SEEN
MASS PENETRATION OF E VÆ S¼ IS A
BIG PRIORITY AND HELPING TO MAKE
SURE THAT CONSUMERS FEEL
EMPOWERED TO MAKE THE DECISION
TO DRIVE AN E VÆ, UM, BECAUSE
IT'S ALL RESTS WITH THOSE
INDIVIDUAL DECISIONS AT THE
DINNER TABLE. AND I WANNA JUST
CHECK IN WITH, UM CAMILLE, IF
YOU HAVE ANYTHING TO ADD. THE
ONE THING I WILL ADD. IS THAT
OUTSIDE OF E VÆ DRIVERS, YOU
KNOW, I THINK THAT WE MISS KIND
OF THE CONVERSATION AROUND SITE
HOST AND SIDE HOST ARE TYPICALLY
LIKE I SAID EARLIER. THEY'RE
GONNA BE SMALL BUSINESS. MULTI
UNIT DWELLINGS LIKE THESE ARE
NOT ENTITIES THAT ARE
RESPONSIBLE FOR A FUEL
EXPERIENCE RIGHT, WHICH IS
DIFFERENT THAN HOW GAS STATION
OWNER OPERATORS TYPICALLY, UM
YOU KNOW WHERE, WHERE? WHERE
THEY WHERE THEY ALIGN AT WHAT
THEY'RE KNOWN TO DO. SO I THINK
THAT THERE IS A LOT OF WORK JUST
EVEN ON SITE HOST UNDERSTANDING
NOW, LIKE, HEY, YOU HAVE A
PUBLICLY FUNDED, YOU KNOW,
CHARGING INFRASTRUCTURE. UH ONE.
HOW DO YOU THINK ABOUT EXPANDING
THAT, BUT THEN TWO. I THINK
THAT'S THE RELIABILITY PIECE AND
THE EXPERIENCE PIECE AT THE SITE
HOST SHOULD BE MORE RESPONSIBLE
FOR, UM, NEEDS TO BE TALKED
ABOUT A LITTLE BIT MORE AND
FIGURE OUT HOW CAN WE SUPPORT
AND EDUCATE THEM? THANKS YEAH,
APPRECIATE EVERYONE'S THOUGHTS
ON THAT. AND UM, CERTAINLY, AS
THE YEAR MOVES FORWARD, LOOK
FORWARD TO TAKING INTO THOSE
ISSUES MORE WITH ALL OF YOU.
THANK YOU AND ASSEMBLY MEMBER
CONNOLLY. THANKS APPRECIATE THE
CONVERSATION. UM HOW WIDESPREAD
ARE ROME IN AGREEMENTS, AND IS
THERE ANY DATA AVAILABLE ON
THEIR EFFECT ON THE CUSTOMER
EXPERIENCE SO FAR? I CAN TAKE
THAT ONE. SO YOU KNOW COMPANIES
ARE INCREASING THEIR ROAMING
AGREEMENTS EVERY DAY. RIGHT UM,
WE KNOW THAT IT DOES. IT IS
HELPFUL TO A DRIVER THAT IF THEY
HAVE AN APP THAT THEY WANNA USE
THAT THEY CAN SEE OTHER CHARGERS
ON THAT APP. UM THAT WAY THEY'RE
NOT HAVING TO HAVE SO MANY APPS
THAT SAID IT, IT TAKES TIME AND
THERE'S A CERTAIN LEVEL OF TRUST
THAT HAS TO HAPPEN IN ORDER FOR
A ROAMING AGREEMENT TO WORK,
RIGHT. YOU'RE TALKING ABOUT THE
LOCATION OF A CHARGER YOU'RE
TALKING ABOUT, IS IT? AVAILABLE
THAT REAL TIME DATA AND THEN
ALSO HOW THE PAYMENT IS WORKING
BETWEEN THE COMPANIES RIGHT AND
SO THEY HAVE TO. THERE'S A TRUST
THAT HAS TO HAPPEN BETWEEN EACH
COMPANY BECAUSE IT'S A
BIDIRECTIONAL RELATIONSHIP. IF
YOU HAVE ONE COMPANY THAT MAKES
A RELATIONSHIP WITH ANOTHER,
BOTH OF THOSE CHARGERS SHOW UP
ON EACH OTHER'S APPS, RIGHT, AND
THAT IS ABSOLUTELY A BENEFIT TO
THE CONSUMER. UM AND THOSE ARE
HAPPENING. MORE AND MORE EVERY
DAY. UM IT'S JUST A MATTER OF
AGAIN THE TIME THAT IT TAKES TO
KIND OF PUT THOSE AGREEMENTS
TOGETHER. GREAT UM, SO WE'RE
AWARE OF THERE ARE A NUMBER OF
FACTORS WHICH ARE EXCEPTIONS TO
THE CHARGER UP TIME CALCULATIONS
, FOR EXAMPLE, UM POWER OUTAGES,
VEHICLE SIDE ISSUES SCHEDULED
MAINTENANCE. IT'S VANDALISM. UM.
DELVING INTO THAT A LITTLE BIT.
HOW CAN IT BE CONCLUSIVELY
DETERMINED THAT A NÓ CHARGE
EVENT IS DUE, FOR EXAMPLE, THE
VEHICLE SIDE ISSUES. MM. SO, I.
I THINK THERE'S SO I CAN TO ASK,
ASK HER A QUESTION SLIGHTLY
DIFFERENTLY, IS IT? YOU'RE
ASKING WHAT SPECIFICALLY THE
LIKE HOW WE CAN KNOW IF IT'S A
VEHICLE ISSUE. SO I THINK THAT
ON THE IF WE THINK ABOUT IT FROM
THE CONSUMER SIDE, I THINK THAT
THERE'S I THINK TO ASK A
CONSUMER TO FIGURE OUT IS THAT
YOUR CAR? OR IS IT YOUR CHARGER
IS A HEAVY ASK RIGHT TO IT'S A
VERY COMPLICATED SYSTEM. UM BUT
I THINK THAT WHAT WE CAN DO IS
INCREASE OUR INTEROPERABILITY
TESTING. UM WHICH IS SOMETHING
THAT E IS DEFINITELY SUPPORTIVE
OF WITH AUTOMAKERS TO MAKE SURE
THAT THAT KIND OF CONNECTION IS
HAPPENING AS YOU SEE MORE
STANDARDIZATION IN THE
UNDERLYING PROTOCOLS THAT ALLOW
THE CARS TO TALK TO THE CHARGERS
. I THINK THAT WE'LL START TO
SEE THAT DECREASE. UM, BUT AS I
MENTIONED AND THERE'S 26
DIFFERENT POINTS OF FAILURE, SO
TO ASK A CONSUMER TO KNOW ALL 26
OF THOSE AND BE ABLE TO FIGURE
OUT LIKE A TECHNICIAN IS A LOT
TO ASK. UM SO CERTAINLY, YOU
KNOW, APPRECIATE THAT. THAT IS
DEFINITELY A CHALLENGE. UM, BUT
THE INDUSTRY AND THE AUTOMAKERS
ARE WORKING TOGETHER TO FIGURE
OUT HOW TO REDUCE THAT FROM
HAPPENING. UM, AND THEN. YEAH, I
GUESS I WOULD LEAVE IT TO OTHER
COLLEAGUES TO ADD MORE. YEAH,
THE ONLY THING I'LL ADD IS, UH
OH, GO AHEAD, CAMILLE. OH, WAIT.
SORRY THERE'S A LAG. OH, GO
AHEAD. I WELL, I. I WAS JUST
GOING TO ADD IN THE BACKGROUND
OR, UM, IT MENTIONED THE ERROR
CODES THAT ARE BEING DISCUSSED
BY THE CHARGE X CONSORTIUM AND
MY UNDERSTANDING AND SPEAKING
WITH OUR TECHNICAL TEAM IS THAT
THE OPEN CHARGE POINT PROTOCOL
PP, UM, AIR CODES THAT EXIST
TODAY ARE FOCUSED MUCH MORE ON
SITE LEVEL THAN A CHARGER LEVEL.
AND SO THIS IS ONE OPPORTUNITY
TO START DIGGING INTO WHAT'S
HAPPENING AT A CHARGER LEVEL. UM
SO WHILE THOSE CODES HAVEN'T
BEEN VETTED IN THE FIELD, UM THE
INDUSTRY CAN NOW GAIN EXPERIENCE
WITH THEM, SO I THINK WE WOULD
CAUTION AGAINST SORT OF
REQUIRING THEM BECAUSE THEY
HAVEN'T BEEN VETTED, BUT IT'S A
VERY GOOD OPPORTUNITY FOR FOLKS
TO GET EXPERIENCE AND START TO
STANDARDIZE, UM, THAT PROCESS.
YEAH, I WOULD AGREE WITH THAT.
CAMILLE. SURE YEAH, SO THIS IS
ONE OF THE MAIN REASONS WHY WE
BELIEVE THOSE SERVICE DATA IS SO
IMPORTANT. UM WE SEE THE ACTUAL
WHEN YOU DEPLOY INFRASTRUCTURE
LIKE THAT. IS YOUR TRUE LAUGH.
THERE'S A LOT OF COMPANIES THAT
YES, YOU WILL TEST CERTAIN CARS
ON YOUR CHARGING STATION OR YOUR
SOFTWARE IN THE LAB. BUT FROM
OUR EXPERIENCE THAT WE'LL SEE
THAT SOMEBODY SOMEONE TOUCHES A
FIRMWARE UPDATE OR SOMETHING
CHANGES IN THE SOFTWARE OF THE
CAR OR THE CHARGING
INFRASTRUCTURE. THERE ARE ISSUES
THAT COME ABOUT, BUT WHAT WE'VE
BEEN ABLE TO DO IS BY DEPLOYING
TECHNIC. IS GATHERING
INFORMATION FROM THE FIELD OF
WHAT CAR IS HAVING AN IMPACT
NEGATIVELY ON CHARGING
INFRASTRUCTURE. YOU CAN START
BUILDING OUT LARGE DATA SETS IN
ORDER TO FIGURE OUT HOW DO YOU
GET TO THIS? YOU KNOW? HOW DO
YOU? HOW DO YOU FIGURE THIS OUT
SOONER? SO I DO THINK THAT ONCE
AGAIN THERE IS THIS OPPORTUNITY
TO START GETTING MORE DATA FROM
FIELD SERVICE ORGANIZATIONS IN
ORDER FOR US TO GET A BETTER
UNDERSTANDING OF HOW THE
INFRASTRUCTURE IS ACTUALLY
OPERATING ONCE FOLKS HAVE LEFT
THE LAB. THANKS. UM. ANOTHER
QUESTION. KIND OF IN THIS VEIN.
UM DOES THE EXEMPTION OF CHARGE
OR DOWNTIME FOR VANDALISM REMOVE
A KEY INCENTIVE TO REPAIR
DAMAGE? CHARGERS? SO UM, YOU
KNOW, WE DON'T KNOW EXACTLY WHAT
THE VANDALISM TIMELINE IS GONNA
LOOK LIKE BASED ON THE èC S¼,
UM UP TIME. REQUIREMENTS FOR
EXAMPLE, SINCE THEY'RE STILL
DEVELOPING THOSE, BUT WHAT I
WOULD SAY IS THAT VANDALISM IS
CHALLENGING FOR A FEW DIFFERENT
REASONS. AND ONE OF THOSE
REASONS IS THAT CHARGER AND I
NOT CHARGING NETWORK DOES NOT
NECESSARILY KNOW THAT A CHARGER
HAS HAD AN INSTANCE OF VANDALISM
JUST BY NATURE OF YOU KNOW IT
BEING A SEPARATE LOCATION RIGHT?
SO UNTIL SOMEONE GOES TO THE
CHARGER AND TELLS THE CHARGING
NETWORK THAT THERE'S SOMETHING
WRONG THAT IS THE FIRST INSTANCE
IN WHICH YOU ACTUALLY ARE
NOTIFIED OF THAT RIGHT AND
THERE'S INCREASING, YOU KNOW,
TECHNOLOGY NOW TO ADD MORE
SENSORS AND THINGS LIKE THAT, SO
THAT IF A CORD IS CUT, FOR
EXAMPLE, BECAUSE CORDS DO HAVE
COPPER AND SO THERE IS SOME AN
INCENTIVE TO CUT THOSE CORDS TO
GET THE COPPER, FOR EXAMPLE, AND
THAT'S AN INSTANCE OF VANDALISM
THAT WE DO SEE OCCURRING. IF
THAT IF SOMEONE GOES UP TO A
CHARGER AND SEES THAT THEN
THEY'LL NOTIFY THE NETWORK AND
THEN THAT'S THE POINT IN WHICH
YOU KIND OF START THAT THAT
CLOCK AND THAT TIME IN WHICH, OK
, WE NEED TO GET OUT THERE AND
GO AND REPLACE THAT CORD. UM SO
THAT'S I. I JUST WANT TO KIND OF
NOTE THE COMPLEXITY, BUT I WOULD
SAY THAT YOU KNOW, BASED ON WHAT
WE'RE SEEING IN THE DRAFT
REGULATIONS, THE TIME IN WHICH
WE WOULD THEY WOULD BE ABLE TO
USE THAT AS AN EXEMPTION WOULD
BE PRETTY QUICK, UM, TO GET A
TECHNICIAN OUT THERE. AND THEN
FINALLY, UM HOW COMMON IS IT FOR
CHARGERS TO BE RESTRICTED TO
ONLY CERTAIN HOURS OF OPERATION?
THAT IS A QUESTION THAT I WILL
HAVE TO GET BACK TO YOU ON WELL,
THAT'S SO EVEN WITH VANDALISM
AND EVEN WITH RESTRICTIONS, SO
IT DEPENDS IF THE STATION IS
OWNER OPERATED OR NOT RIGHT, SO,
BUT A LOT OF THE PUBLICLY FUNDED
STATIONS ARE NOT OWNER OPERATED
BY THE NETWORK ADVISOR. THEY ARE
ESSENTIALLY, WE'RE TECHNICALLY
WE SHOULD BE RESPONSIBLE BY THE
SITE, SO SOME SITES WILL PUT
RESTRICTIONS EVEN IF THEY
RECEIVE FUNDING RIGHT AND SOME
SIDE FOLKS WILL ALLOW THERE TO
BE VANDALISM, NOT FIX THE
STATION, EVEN THOUGH THEY
RECEIVED THE TYPE OF PUBLIC UM
FUNDING AND THAT'S WHY I DO
THINK THAT ONE OF THE WE HAVE
HERE IS HOW DO WE HOLD SOME OF
THE SITE HOST RESPONSIBLE FOR
STATIONS THAT ARE NOT OWNED AND
OPERATED BY NETWORK PROVIDERS.
AND THE LAST THING THAT I'LL SAY
TO THAT IS THAT, UM WHEN WE
THINK ABOUT UP TIME AND
RELIABILITY, I THINK THERE ARE
DIFFERENT, UM, FOLKS THAT SHOULD
BE HELD RESPONSIBLE SHOULD
NETWORK PROVIDERS BE RESPONSIBLE
FOR VANDALISM? MAYBE NOT RIGHT,
BUT SHOULD èC HOST FOLKS THAT
HAVE TAKEN THE GOVERNMENT
FUNDING TO DEPLOY THE
INFRASTRUCTURE SHOULD THEY BE
RESPONSIBLE FOR VANDALISM OR NOT
ALLOWING OTHER THE CHARGE AND
INFRASTRUCTURE. I THINK THAT
THERE'S ROOM TO HAVE A BETTER
CONVERSATION THERE. UM BECAUSE
EVERYTHING SHOULD COME BACK DOWN
TO WHAT IS THE DRIVER'S
EXPERIENCE. AND HOW THE DRIVER
IS THINKING ABOUT UTILIZING THIS
CHARGING STATION INSTEAD OF
MAYBE PROTECTING OURSELVES
AGAINST WHAT WE'RE RESPONSIBLE
FOR, LIKE, LET'S FIND THE RIGHT
PARTY. UM TO PUT THAT
RESPONSIBILITY ON TO ENSURE THAT
WE PUT THE DRIVER FIRST. UM FOR
US. OUR SUPERCHARGERS ARE OPEN
24 7, BUT I THINK IT ALSO GETS
BACK TO THE POINT EARLIER. IT'S
REALLY IMPORTANT TO BE ABLE TO
HAVE SITES THAT HAVE KEY
AMENITIES AND ARE SAFE RIGHT.
AND SO SAFETY IS A BIG ONE. SO
WE HAVE KEY CRITERIA. NOW THAT
WE LOOK TO MEET WITH LIGHTING,
UM AND ACCESSIBILITY AND OTHER
ELEMENTS, UM, ESPECIALLY BECAUSE
WE'RE ALSO BUILDING MUCH, MUCH
LARGER SITES NOW, UM SO SITES
OVER 100 CHARGERS, RIGHT? AND
SO, OFTENTIMES THAT MEANS AND
YOU KNOW A WAY OUT THERE AREA
OFF THE HIGHWAY, AND SO YOU
WANNA MAKE SURE IT'S A SAFE
SPACE. YOU HAVE, UM RESTROOMS,
OTHER AMENITIES, SO DRIVERS FEEL
COMFORTABLE USING THEM AT ALL
TYPES OF NIGHT SPECIAL
TRANSPORTATION NETWORK COMPANY
DRIVERS, UM, ARE USING THEM
OFTEN OVERNIGHT, SO YOU WANNA
MAKE SURE IT'S A SAFE SPACE. AND
MISTER WOOD. THANK YOU, UM
APPRECIATE. APPRECIATE THIS. UM,
WE DID A BILL LAST YEAR. UM
RELATING TO, UM, TRYING TO
IMPROVE EFFICIENCIES ON ON
HOOKUPS FOR HOMES AND THINGS,
BUT WE'RE TRYING TO INTERACT
WITH LOCAL GOVERNMENTS AS WELL
BECAUSE LOCAL GOVERNMENTS NEED
TO COMMUNICATE TO THE UTILITIES
WHEN PROJECTS ARE COMING AND
THAT DOESN'T HAPPEN, UH, ON A
REGULAR BASIS. SO UM, SO THAT
WAS THAT WAS A PIECE OF WHAT
WE'RE DOING. UM I, I AM SORT OF
A NERDY PERSON, AND SO I
ACTUALLY DO SIT SOMETIMES WHEN
I'M CHARGING AND HAVE NOTHING TO
DO AND WORK OUT THE ECONOMICS OF
WHAT THIS IS COSTING ME VERSUS
WHAT IT FOR GASOLINE, BECAUSE I,
YOU KNOW, SOMETIMES MANY AREAS.
I DON'T HAVE CELL COVERAGE. SO
UM SO, UM, BUT I GO BACK TO, UM
AND THE OTHER THING I THINK IS
REALLY, REALLY IMPORTANT TO US
IN THE LONG RUN IS DATA
AGGREGATION. WE SEE HUGE
CHALLENGES IN THE HEALTH CARE
SPACE, SO OBVIOUSLY WE'RE SEEING
IT IN EVERY SPACE OUT THERE THAT
GETTING DATA ALL DATA TOGETHER
SO WE CAN GET A REALLY CLEAR
PICTURE OF WHAT'S HAPPENING
THROUGHOUT, UH, THE INDUSTRY
AND, UM, IS REALLY IMPORTANT.
BUT I WANNA GO BACK TO SOMETHING
THAT CAME UP YESTERDAY AND IT
KIND OF CAME UP HERE AGAIN
TODAY. THIS IS A CRITICAL
CRITICAL ISSUE FOR US IN
ELECTRIFYING OUR VEHICLE FLEETS
FOR CLIMATE CHANGE. AND, UM.
TRANSMIT TRANSMISSION PERMITTING
, AND CONSTRUCTION IS 10 TO 12
YEARS AND THAT IS GOING TO
GREATLY IMPACT OUR ABILITY TO DO
THAT. WE TALKED ABOUT THIS
YESTERDAY. UM AND WE'RE GONNA WE
THAT ALONE WILL MAKE IT
DIFFICULT FOR US TO ACHIEVE OUR
2030 GOALS AND OUR 2035 GOALS
AND SO ON, AND WHILE WE HEARD IN
THE FIRST PANEL THAT THERE UM
YOU KNOW THAT THAT CARB IS ALL
ABOUT THE CARS AND UM AND èC
èC IS ALL ABOUT THE CHARGING
INFRASTRUCTURE. AND WE HEARD
YESTERDAY THAT èC E, èC AND KO
AND, UM, THE PUC ARE ALL WORKING
TOGETHER. IT BEGS THE QUESTION.
SHOULD THERE BE SOMEBODY IN
CHARGE OF THE WHOLE THING? MAYBE
SOMEBODY IN CHARGE ONE PERSON
ACCOUNTABLE FOR BOTH PIECES OF
THIS PUZZLE. AND THEN ONCE AGAIN
IN THE TRANSMISSION SPACE, ONE
PERSON RESPONSIBLE FOR BRINGING
PEOPLE TOGETHER AND MAKING SURE
THINGS GET DONE AND HAVING
DEMANDING ACCOUNTABILITY SO THAT
WE CAN ACTUALLY ACHIEVE OUR
GOALS. THAT'S A THAT'S MORE OF
AN EDITORIAL STATEMENT. I'M
GETTING TO THE END OF MY CAREER
HERE IN THE LEGISLATURE, AND SO
YOU MIGHT FILTER HAS COME OFF
EVERY DAY NOW. BUT BUT BUT IT'S
IMPORTANT. I THINK IF WE CANNOT
HAVE ACCOUNTABILITY WE NEED
THESE. AGENCIES TALKING WITH 11
ANOTHER, BUT WE NEED SOMEBODY
OVER TO SEE THEM SO THAT THERE
IS A DRIVING FORCE THAT SAYS WE
ARE GOING TO REACH THESE GOALS
AND YOU GUYS ARE GONNA HELP US
DO THAT TOGETHER AND THE SAME
WITH THE TRANSMISSION AND INTER
CONNECTION ISSUES WE'RE FACING.
WE NEED THAT, UM AND THAT IS
THAT IS, I THINK I THINK THAT'S
A. LIMITING OUR ABILITY TO GET
BE SUCCESSFUL IN THIS REALLY,
REALLY IMPORTANT ISSUE. THANK
YOU. OR IF I DID HAVE A QUESTION
. I JUST WAS EDITORIAL.
OBVIOUSLY IF I MAY, UM JUST TO
ADD ON TO THAT I WOULD JUST SAY
THAT IN OUR SPACE WE DO SEE
GREAT PARTNERSHIP WITH GOBI. UM
WHO WHO DOES HAVE A ZEV
DEVELOPMENT MARKET DEVELOPMENT.
YOU KNOW, LENS, AND SO THEY ARE
LOOKING AND I WOULD SAY HAVE
BEEN VERY GOOD PARTNER. SO I
WOULD JUST ADD TO YOUR LIST OF
AGENCIES. UM, JUST THEM AS AS AN
ADDITIONAL PLUG. UM THANK YOU,
MISS IRWIN. THANK YOU. UM. SO WE
I WE WON'T GO THROUGH ANY MORE
OF OUR ANECDOTAL STORIES BECAUSE
WE ALL HAVE THE HORROR STORIES
ABOUT, UM, CHARGING, BUT I AM
SORT OF, UH, CURIOUS. UM M
MECKEL BEG YOUR TAKE ON WHY WE
ARE ABLE TO HAVE SUCH A SEAMLESS
EXPERIENCE WITH TESLA AND THAT
EVERYBODY CAN SEE HOW TO GET TO
2035. IF YOU DRIVE A TESLA AND
THE EXPERIENCE THEY'RE HAVING
WITH, UM OTHER UH UM CHARGING
NETWORKS AND I SPECIFICALLY WANT
TO TALK TALK ABOUT THE YOU KNOW
THIS PLUG IN AMERICA. THE SURVEY
RESULTS IT'S FOR CUSTOMER
SATISFACTION. IT'S TRENDING IN
THE WRONG DIRECTION.
SIGNIFICANTLY, UH. FROM UH, 2022
TO 2020 THREE. SO HOW ARE YOU
GOING TO GET BACK IN THE GAME.
BECAUSE UM, WITH EVERYBODY
SWITCHING OVER TO THE TESLA
CHARGING, UM, STANDARD, YOU
KNOW, THERE'S A REAL CONCERN
THAT THERE'S NOT GOING TO BE,
UH, CHARGING COMPANIES KEEPING
UP THE OTHER CHARGING COMPANIES
KEEPING UP. SO UM, I KNOW THAT
MISS TERRY TALKED ABOUT THE, UH,
NON VERTICALLY INTEGRATED. HOW
DO YOU GET OVER THAT? UM SO JUST
WANNA START BY SAYING YES, WE
AGREE THAT AND THAT'S WHAT WE'RE
HERE TO TALK ABOUT TODAY, RIGHT?
WE DO ABSOLUTELY HAVE A PROBLEM.
SO I JUST WANNA JUST START
THERE. UM BUT ALL THAT TO SAY, I
DO THINK THAT WE DO HAVE IT IS
EXTREMELY COMPLICATED WHEN YOU
HAVE CHARGING COMPANIES WHO ARE
NOT INTEGRATED WITH. LET'S JUST
START WITH THE VEHICLE, FOR
EXAMPLE, UM, YOU HAVE AUTOMAKERS
, WHO ARE CREATING VEHICLES AND
THEN THE CHARGING COMPANIES ARE
ON THE BACK END TRYING TO FIGURE
OUT OK, HOW DO WE MAKE THIS
CHARGER NOW APPLICABLE WITH NEW
VEHICLE THAT IS NOW ON THE ROAD
AS AN EXAMPLE. NOW AGAIN, WE ARE
SEEING STANDARDIZATION. UM MANY
OF THE CHARGING COMPANIES WILL
ALSO MOVE TOWARDS THE NORTH
AMERICAN CHARGING STANDARD. UM
AND I STARTED TO HAVE THOSE
CONNECTORS ON THEIR CHARGING, UM
, STATION. SO THAT'S ONE EXAMPLE
OF KIND OF HOW THE INDUSTRY IS
ALSO MOVING IN THAT DIRECTION.
UM I WOULD ALSO SAY THAT YOU
KNOW, AS WE AS WE LAID OUT THERE
IS JUST AN EXTREME COMPLEXITY,
RIGHT? YOU HAVE. SOMETIMES YOU
HAVE VERTICALLY INTEGRATED
BETWEEN THE SOFTWARE AND THE
HARDWARE. SOMETIMES YOU HAVE TWO
DIFFERENT COMPANIES WHO ARE
PROVIDING THE SOFTWARE AND THE
HARDWARE AND THEN YOU ADD THE
PAYMENT, THE STANDARDS OR THE
PAYMENT OPTIONS. YOU ADD THE, UM
THE VEHICLE ITSELF. AND THEN
SOMETIMES THERE'S CONNECTION
PROBLEMS. UM, JUST IN TERMS OF
THE ACTUAL INTERNET CONNECTION,
FOR EXAMPLE. UM, SO THERE'S JUST
A LOT OF THINGS THAT HAVE TO
WORK IN ORDER TO MAKE THE
CHARGING EXPERIENCE WORK AND I
CAN'T SPEAK TO TESLA AND HOW
THEY YOU KNOW THEIR SECRET SAUCE
. BUT WHAT I CAN SPEAK TO IS
THAT THE INDUSTRY IS MAKING
GREAT STRIDES TO TRY TO IMPROVE
THAT BECAUSE IT ALSO BENEFITS
THEM FOR THEIR CONSUMERS TO BE
ABLE TO USE THEIR CHARGERS.
THEIR CHARGERS. BEING UP IS BEST
FOR EVERYONE AND IT WILL ONLY
INCREASE THE NUMBER OF PEOPLE
WHO ARE CONFIDENT IN THE SYSTEM.
UM SO DEFINITELY SHARE THE GOAL
THAT I THINK WE ALL HAVE, WHICH
IS TO INCREASE THE NUMBER OF
PEOPLE WHO CAN USE PUBLIC
CHARGING, UM, AND THE OTHER
OPTIONS OUT THERE AND THEN YOU
HAVE CæA MEMBERS DON'T JUST DO
PUBLIC CHARGING. THEY ALSO, YOU
KNOW, PROVIDE OTHER TYPES OF
CHARGING, UM SO WE'RE WE'RE
WORKING ON IT. WE'RE ALSO
INTERESTED TO SEE WHAT'S GOING
TO COME OUT OF THE èC èC AND
VERY MUCH ENGAGED THERE. UM AND
LIKE I MENTIONED, YOU KNOW,
SUPPORTIVE OF THE EFFORT TO EVEN
START THAT CONVERSATION AS WELL,
UM, AS WELL AS ALL THE
CONVERSATIONS HAPPENING AT THE
FEDERAL GOVERNMENT. WE'RE SEEING
CONVERSATIONS IN WASHINGTON
STATE NOW AS WELL. SO CERTAINLY
YOU KNOW, WE ARE TAKING EFFORTS
INDIVIDUALLY AND THEN WE'LL ALSO
COMPLY WITH THE YOU KNOW THE
PERFORMANCE AND RELIABILITY
STANDARDS THAT ARE BEING
ESTABLISHED NOW AND THEN, UM WHO
IS, UM, WHO'S RESPONSIBLE FOR
THE BROKEN CHARGES THAT WITH
THAT WERE PAID FOR WITH èC èC
MONEY AND THEN I'M KIND OF GOING
BACK TO THE PREVIOUS
CONVERSATION THAT WE HAD. MAYBE
THE MOTIVATION ISN'T THERE TO
FIX THEM AS QUICKLY BECAUSE
WE'RE PAYING FOR, UH, THE
EQUIPMENT RATHER THAN OR WE'RE
SUBSIDIZING AS TAXPAYERS THE
EQUIPMENT RATHER THAN THE
SERVICE. WHAT ARE YOUR THOUGHTS
ON? UM HO, HOW WE GET MS TERRY'S
COMPANY TO GET EVEN BIGGER AND
GET THERE MORE QUICKLY. WHAT ARE
YOUR THOUGHTS ON ON THE PAYMENT
MODEL AND THE INCENTIVES TO KEEP
CHARGERS GOING. ON THE ON THE
FIRST PART, UM, OF WHAT ARE.
SORRY. COULD YOU REPEAT JUST THE
FIRST PART OF YOUR QUESTION ONE
MORE TIME THAT I WHAT IS WELL
FIRST WHO'S RESPONSIBLE? SO
FIRST? WHO WHO'S RESPONSIBLE? UM
I THINK IT DEPENDS, AND THAT'S
THE THAT IS PART OF THE
COMPLEXITY RIGHT. THERE'S VERY
DIFFERENT BUSINESS MODELS.
SOMETIMES YOU'RE SELLING TO A
THIRD PARTY. SOMETIMES THE
OPERATOR IS ALSO THE OWNER OF
THE CHARGER. SO IT DEPENDS WHEN
YOU'RE ACCEPTING. FIND THE MONEY
FROM THE CEC WHO THE GRANTEE IS,
UM WHICH I THINK COMMISSIONER
MONAHAN POINTED OUT AS WELL. AND
SO THERE IS JUST A VARIATION IN
TERMS OF WHOSE RESPONSIBILITY IT
IS, UM, WHAT I WILL SAY IS THAT
COMPANIES ARE I MENTIONED ON, UM
, AGREEMENTS, OPERATIONS AND
MAINTENANCE AGREEMENTS. THOSE
AGREEMENTS ARE STARTING TO LAY
OUT WHO WHAT? THE CHAIN OF
RESPONSIBILITY IS SO YOU YOU'RE
SEEING MORE AND MORE OF THOSE
AGREEMENTS, WHICH WILL SAY OK,
THE SITE HOST IS RESPONSIBLE FOR
THIS. THE OPERATOR IS
RESPONSIBLE FOR THIS AND YOU
KNOW THE MAINTENANCE. YOU KNOW,
THEN YOU HAVE A SERVICE LEVEL
AGREEMENT. PERHAPS THAT IS
RESPONSIBLE FOR THE ON THE
GROUND MAINTENANCE. SO THOSE
KINDS OF AGREEMENTS ARE
HAPPENING IN REAL TIME AND
TRYING TO FIGURE OUT WHO EXACTLY
IS RESPONSIBLE. UM, AND HOW THAT
WILL WORK. SO AT LEAST ON THAT
PART UM AS FOR COULD YOU REPEAT
YOUR SECOND QUESTION? SO HOW DO
WE INCENTIVIZE? UH, TO THE
COMPANIES TO QUICKLY, UM FIX
THEIR CHARGERS AND IT DOES THERE
HAVE TO BE A DIFFERENT DIFFERENT
FINANCIAL INCENTIVE. I MEAN, I.
I THINK THAT THE MARKET IS DOING
SOME OF THIS TO AN EXTENT, RIGHT
? IF A CHARGER IS NOT BEING
UTILIZED, THAT IS LOST FINANCING
FOR WHOEVER THE SITE HOST IS
WHOEVER IS MAKING MONEY OFF OF
THAT CHARGER. SO I THINK THERE'S
A MARKET INCENTIVE HERE AND THEN
AS I AS WE ARE SEEING, WE'RE
SEEING REGULATIONS COME IN.
WE'RE SEEING PERFORMANCE METRICS
COME IN. SO I DO THINK THAT THAT
IS HAPPENING. I UNDERSTAND IT'S
PROBABLY NOT HAPPENING AS FAST
AS WE WOULD ALL LIKE IT TO BE.
UM, BUT I DO THINK THAT THOSE
THOSE EFFORTS ARE BEING MADE.
OK, AND THEN FINALLY AND, UM A
RE. WE TALKED ABOUT THIS BEFORE.
UM WE HAD A BILL LAST YEAR TO
YOU KNOW, WE KNOW THAT THAT
THESE PLATFORMS SHARE DATA AND
WE HAD A BILL TO SHARE SOME OF
THAT DATA SPECIFICALLY WHETHER
THE CHARGER WAS WORKING OR NOT,
WHETHER IT WAS BEING USED OR
NOT, IN REAL TIME, AS OPPOSED TO
UP TIME, WHICH IS REPORTED.
MAYBE I DON'T KNOW ONCE A MONTH
OR ONCE A QUARTER. UM BUT THEN
THERE WAS THERE WAS SOME CONCERN
EXPRESSED BY THE CHARGING
COMPANIES AT THIS INFORMATION
WAS PROPRIETARY AND FOR ME. I
THINK THAT IT'S REALLY CRITICAL
THAT, UM, WE THINK ABOUT THESE
CHARGERS AS AN ECOSYSTEM, NOT
EVERYBODY'S LITTLE BUSINESS PLAN
BECAUSE OTHERWISE THEY'RE GONNA
BE STRANDED ASSETS. SO UM, MAYBE
YOU CAN JUST GO INTO WHY THAT
INFORMATION IS PROPRIETARY. SO I
THINK THAT. ON ON ONE HAND, SO
WE TALKED A LITTLE BIT ABOUT
ROAMING RIGHT? AND SO THAT IS
THAT IS HAPPENING AND I DO THINK
THAT THAT IS ADDRESSING PART OF
THIS PROBLEM AGAIN. REALIZING
NOT HAPPENING FAST ENOUGH. UM I
DO THINK THAT WHEN IT SO THE PRO
TO THE PROPRIETARY DATA ASPECT
OF IT, I THINK THAT WHEN YOU
LOOK AT HOW THE COMPANIES ARE
CREATED AND HOW THEY KIND OF
DECIDE WHERE TO PUT THEIR
CHARGERS THAT IS REALLY
INFORMATION THAT THEY CONSIDER
PROPRIETARY. UM AND SO WHEN WE
START TO MAYBE HAND THAT OFF TO
A THIRD PARTY, I THINK THAT THE
CONCERN IS THAT WHAT? HOW IS
THAT DATA GOING TO BE USED? HOW
IS THAT GOING TO BE SHARED? AND
WHAT DOES THAT HOW DOES THAT
IMPACT YOU KNOW THEIR ABILITY TO
THEN DECIDE WHERE THE RIGHT
CHARGER IS? AND SO YOU DO HAVE,
YOU KNOW PROGRAMS AT THE èC èC
AND OTHERS WHERE THEY SAY, YOU
KNOW, YOU NEED TO BE PUTTING
THEM IN, FOR EXAMPLE, WITH THE
NEBI PROGRAM IN HIGH CORRIDORS,
FOR EXAMPLE, OR WITH THE èC èC
. THEY SAY 50% SHOULD GO TO
DISADVANTAGED COMMUNITIES. SO,
TO AN EXTENT, THE GOVERNMENT IS
KIND OF HELPING TO MAKE SOME OF
THOSE DECISIONS. BUT WHEN IT
COMES TO THE OTHER PERCENTAGE OF
THOSE CHARGERS THAT THE
COMPANIES ARE DECIDING ON THEIR
OWN, WHERE TO PUT THAT IS THAT
DATA IS HOW THEY DECIDE AND HOW
THEY MAKE THOSE DECISIONS. SO I
WOULD SAY, YOU KNOW, WE'RE
OBVIOUSLY HAPPY TO CONTINUE.
THESE CONVERSATIONS. UM,
DEFINITELY UNDERSTAND THE
UNDERLYING GOAL, BUT I THINK
THAT WHEN IT COMES TO A THIRD
PARTY ADMINISTRATOR, THERE'S
JUST SOME INTRICACIES THAT COME
IN. UM THAT DOES MAKE IT HARD
FOR COMPANIES TO FIGURE OUT HOW
THEY ARE GOING TO YOU KNOW, BE
COMPETITIVE AMONG THE LARGER
ECOSYSTEM AND ULTIMATELY, THE
MORE I MEAN, LIKE A COMPETITIVE
MARKET SHOULD RESULT IN A BETTER
CHARGING ENVIRONMENT FOR
EVERYONE. AND AND I THINK WE ALL
HAVE THAT GOAL. UM I THINK YOU
YOU WERE THE ONE THAT MENTIONED
THAT, UM IT IT IT'S NEVER GONNA
BE AS EASY AS, UH, PUTTING GAS
IN YOUR CAR. BUT I THINK IT CAN
BE IF YOU, UH, IF YOU BACK UP
INTO ONE OF THOSE TESLA CHARGERS
AND THERE'S YOU DON'T HAVE TO,
YOU KNOW, TRY. YOU DON'T HAVE TO
GIVE A PAYMENT AND YOU JUST
DRIVE OFF AS SOON AS YOU'RE FULL
I. I MEAN, THAT SHOULD BE THE
EXPERIENCE FOR EVERYBODY HERE.
UM WE DON'T THINK THERE'S MANY
PEOPLE IN CALIFORNIA THAT WOULD
DO MR CONNOLLY DID. UM GET TO
ZERO AT MIDNIGHT, A DESERTED
PARKING LOT, EXCEPT FOR THE 10
PEOPLE WAITING IN LINE FOR THE
CHARGER. SO UM, SO WE REALLY
NEED TO MAKE THIS EXPERIENCE AS
SEAMLESS AS POSSIBLE. AND I
THINK THAT IF WE ALL WORK
TOGETHER, UM WE CAN GET THERE
AND, UH, SOME OF IT. PEOPLE HAVE
TO CHANGE HOW THEY THINK ABOUT
THEIR BUSINESS MODELS. BUT WE
CAN'T JUST HAVE TESLA BE THE
ONLY ONES THAT SURVIVE. UH, WE
NEED, UH, A WHOLE THRIVING
ECOSYSTEM AND AGAIN THAT MIGHT
REQUIRE RELOOKING AT THE
BUSINESS MODELS AND SEEING HOW
WE CAN GET EVERYBODY IN A CAR
AND EVERYBODY TO HAVE A, UH EASY
CHARGING EXPERIENCE SO THAT WE
SEE THESE SATISFACTION NUMBERS
GOING UP. I MEAN, BECAUSE WE
KNOW THAT THE NUMBER OF, UH E VÆ
SOLD HAS GONE DOWN. THERE COULD
BE OVER THE LAST TWO QUARTERS.
THERE COULD BE MANY REASONS FOR
THAT. BUT IF IT'S BECAUSE
BECAUSE OF THESE DISSATISFACTION
NUMBERS. WE'RE ALL IN TROUBLE IN
CALIFORNIA. SO THANK YOU VERY
MUCH. AND JUST ONE COMMENT ON
THAT LAST POINT, UM, ASSEMBLY
MEMBER IRWIN, WE CAN'T
NECESSARILY LINK THE
SATISFACTION THAT WE'VE HAD TO E
VÆ ADOPTION NUMBERS, BUT WE KNOW
THAT DRIVERS REPEATEDLY TELL US
THAT ONE OF THE PRIMARY CONCERNS
THAT THEY HAVE WHEN THEY
PURCHASE OR THEY BEGIN TO THINK
ABOUT PURCHASING AN E VÆ OR
ACQUIRING AN E VÆ, HOWEVER, THAT
LOOKS FOR THEM IS ACCESS TO
CHARGING AND WHAT THEY TELL US
OVER AND OVER WHICH WE'VE
ALLUDED TO BOTH ON THIS PANEL,
AND THE PREVIOUS PANEL IS THAT
IDE ACCESS TO HOME CHARGING, UM,
BECAUSE I MEAN, WE DON'T WANT
PEOPLE TO HAVE TO RELY ON PUBLIC
CHARGING PUBLIC CHARGING SHOULD
BE FOR YOU KNOW, LONGER DISTANCE
TRAVEL. IT SHOULD BE FOR THOSE
YOU KNOW, OUTLYING USE CASES
LIKE WHAT? ASSEMBLY MEMBER
CONNOLLY EXPERIENCE? HOPEFULLY A
LITTLE BIT BETTER THAN THAT. UM
BUT WE WANT PEOPLE TO BE ABLE TO
HAVE ACCESS TO HOME CHARGING. SO
I THINK ONE THING THAT AS A
STATE WE SHOULD BE THINKING
ABOUT IS HOW CAN WE CO LOCATE
SOME OF THESE CONVERSATIONS
AROUND PUBLIC CHARGING
RELIABILITY AND PUBLIC CHARGING
ACCESS WITH HOME CHARGING ACCESS
? PARTICULARLY FOR AND WE'VE,
YOU KNOW, MENTIONED THIS EARLIER
, PARTICULARLY FOR RENTERS AND
FOR DWELLERS AND MULTIFAMILY
HOUSING, YOU KNOW, HOW CAN WE
MAKE SURE THAT THEY HAVE ACCESS
TO LOW COST CHARGING AS WELL?
AND I I'LL JUST FOLLOW I
ABSOLUTELY I. I UNDERSTAND THAT.
BUT UM AND I, I DO THINK THAT WE
NEED TO LOOK AT SHOULD THERE BE
GRANTS EVEN FOR SINGLE FAMILY
HOMES, UPDATING THE, UH,
ELECTRIC SYSTEMS THERE AND FOR
MULTIFAMILY TH THOSE ARE IT'S
UH, A VERY EXPENSIVE PROPOSITION
. SO IF WE REALLY ARE TALKING
ABOUT 80% OF THE CHART 80 70% OF
THE CHARGING, BEING AT HOME, WE
NEED TO LOOK AT A FACILITATE
THAT TOO. ABSOLUTELY. YEAH
APPRECIATE YOU RAISING THAT THAT
I, UM WHEN I GOT MY E VÆ THE
FIRST THREE MONTHS I WAS ON THE
PUBLIC CHARGE, SO I HAVE A
MILLION STORIES LIKE ASSEMBLY
MEMBER CONNOLLY. UM AND YOU KNOW
, I SWEAR FIGHTS ARE GONNA START
HAPPENING AT SOME OF THESE
CHARGING LOCATIONS, AND THERE
WILL BE SATURDAY NIGHT LIVE
SKITS ABOUT THIS ONCE MORE
PEOPLE TAKE UP E VÆ S¼ BECAUSE
IT IS THE WILD WEST AT SOME OF
THESE PLACES, UM, BUT YOU KNOW,
BUT COMPLETELY CHANGED MY
EXPERIENCE WHEN I GOT HOME
CHARGING RIGHT AND SO I DON'T
DON'T WORRY VERY OFTEN, UNLESS
I'M DRIVING A LOT IN THE
DISTRICT AND THEN TO THE AIRPORT
AND THEN BACK AND THEN I HAVEN'T
GOT TO CHARGE AND I HAVE TO
DRIVE ALL AROUND MY DISTRICT AND
THEN MY CAR IS FLASHING AT ME,
TELLING ME TO PULL OVER AND
STOP. BUT, UM YOU KNOW, IT'S UH
IT IS. IT IS COSTLY. WE HAVE A
DIFFICULT BUDGET THIS YEAR. AND
SO IT'S COMPLICATED STUFF, YOU
KNOW, FOR US TO FIGURE OUT, BUT
IT'S ALSO COSTLY FOR FOLKS RIGHT
. I BOUGHT WHAT I THINK WAS
PROBABLY THE CHEAPEST E VÆ OR
ONE OF THE CHEAPEST WITH A
DECENT RANGE, UM, ON THE MARKET,
AND IT'S BURDENSOME FOR ME. PLUS
YOU HAVE TO PAY FOR INSTALLING
WHICH IS 1000 OR $1500. USUALLY
I THINK FOR INSTALLING A HOME
CHARGER AND YOU KNOW, I HAD
HOPED THAT I COULD JUST COME AND
PLUG IT INTO THE CHARGER. THAT
MY, UH, DRYER USED. BUT MY DRYER
IS REALLY OLD AND IT WAS AN OLD
PLUG. AND SO IT WAS NOT THE
RIGHT PLUG. SO I ENDED UP HAVING
TO PAY THAT COST. UM AS WELL. SO
THAT'S A WHOLE OTHER, YOU KNOW,
BARRIER THAT PEOPLE ARE
EXPERIENCING AND EVEN HARDER
WHEN YOU'RE IN MULTI FAMILY, UM,
AND APARTMENT DWELLINGS, UM I
JUST WANTED TO GO BACK A LITTLE
BIT TO THE, UM, THE ROAMING
AGREEMENTS. I KNOW WE TALKED
ABOUT A LITTLE BIT ONE OF THE
THINGS THAT I ALWAYS THINK
ABOUT. I HADN'T REALLY THOUGHT
ABOUT THIS UNTIL I. I TALKED
WITH ONE OF THE, UM RENTAL CAR
COMPANIES IS THAT YOU KNOW,
RENTAL CARS ARE ALSO
TRANSITIONING TO ELECTRIC. AND I
THINK ABOUT YOU KNOW, MY MOM OR
MY DAD RUNNING AN ELECTRIC CAR
AND THEY DON'T HAVE ONE, OR YOU
KNOW WHOEVER, AND THERE'S SUCH A
LEARNING CURVE WHEN YOU GET AN
ELECTRIC CAR. AND YOU HAVE TO
GET A MILLION APPS FOR EVERY
LITTLE CHARGER THAT YOU'RE GONNA
USE. AND YOU KNOW, I JUST IT'S
HARD FOR ME TO IMAGINE HOW THIS
IS GOING TO WORK FOR PEOPLE AND
IT NOT BE A TOTAL NIGHTMARE FOR
THEIR EXPERIENCE. AND SO I THINK
THAT YOU KNOW NOT ONLY FOR THAT
SCENARIO, BUT JUST FOR ALL OF
OUR SANITY. THESE ARE THESE
AGREEMENTS ARE SO IMPORTANT. AND
YOU KNOW IS THERE II I I'VE BEEN
HEARING ABOUT. SILVER LININGS,
WHICH IS EXCITING TO HEAR. UM IS
THERE A LIGHT AT THE END OF THE
TUNNEL ON THIS AROUND? ARE WE
EVER GONNA BE ABLE TO GET TO ONE
APP WHERE WE CAN SEE EVERYTHING
AND WE CAN PAY AND WE CAN PULL
UP AND JUST CHARGE AS EASILY AS
YOU KNOW, AN INTEGRATED SYSTEM.
UM WE KNOW HAPPENS AT AT TESLA.
IS THAT IN OUR FUTURE, DO YOU
THINK I THINK THAT THERE ARE AS
I MENTIONED, I THINK THAT
THERE'S MORE AND MORE AGREEMENTS
THAT ARE HAPPENING EVERY DAY. I
CANNOT PROMISE YOU THAT TOMORROW
THERE WILL BE AN APP THAT YOU
KNOW, ALL OF ALL OF THE ROAMING
IS HAPPENING AMONG ALL OF THESE.
THESE COMPANIES THAT ARE IT'S
EXTREMELY COMPLICATED. UM BUT
DEFINITELY HAPPY TO CONTINUE
THIS CONVERSATION AND KEEP YOU
UPDATED. UM AS MORE AND MORE OF
THESE AGREEMENTS GO INTO PLACE,
AND I'M SURE YOU'LL SEE IT ON
YOUR APPS. RIGHT? UM, BUT, YES,
I THINK THAT THOSE THOSE THOSE
ARE HAPPENING. WE SEE THAT THE
BENEFIT TO E VÆ DRIVERS, UM AND
I THINK THAT THAT'S GONNA
ULTIMATELY BE WHAT'S PUSHING.
GREAT YEAH, WE AGREE. UM SO
ANOTHER QUESTION. JUST ON. I
KNOW YOU WERE TALKING A LITTLE
ABOUT ABOUT THE ON M AGREEMENTS,
OPERATION IN AND MAINTENANCE. IS
THAT WHAT IT IS AND, UM AND
THERE HAS BEEN SOME TALK, UH,
THAT MISS TERRY DISCUSSED AROUND
, YOU KNOW, ACCOUNTABILITY
AROUND SITE HOSTS. AND WHAT CAN
YOU EXPLAIN A LITTLE BIT MORE
ABOUT WHAT IS GOING INTO THOSE
AGREEMENTS THESE DAYS IS THERE
IS THERE ARE THERE REQUIREMENTS
IN THERE THAT REQUIRE THEM TO BE
MORE PROACTIVE? LIKE YOU KNOW,
THERE'S DISCUSSION OF, UM,
VANDALISM EARLIER. IF THEY'RE
REQUIRED TO CHECK THE YOU KNOW
THE CHARGERS EVERY SINGLE DAY
AND REPORT ANY ISSUES, YOU KNOW,
ARE THERE KIND OF PIECES IN IN
IN AGREEMENTS THAT WOULD HELP A
BETTER EXPERIENCE FOR EVERYONE
AND FOR SITE HOST TO BE MORE
PROACTIVE AND ENGAGED IN
MAINTENANCE. I THINK I'M GONNA
LET TERRY UM GO FROM THE BEAT
BUT IS, BUT YOU GUYS ARE DOING
THE AGREEMENTS. CORRECT YEAH. SO
UM, SO YES, WE WHAT I CAN SAY IS
THAT UM AND I? I LET THIS UM ADD
ON TO WHAT I'M GONNA SAY IS,
EVERY AGREEMENT IS DIFFERENT. UM
AND SO I CAN'T TELL YOU THAT,
YOU KNOW ALL THE Ó E Ó AND M
AGREEMENTS HAVE THESE FIVE
THINGS. UM BUT WHAT I CAN SAY IS
THAT THEY ARE IN ADDITION TO
THOSE ON M AGREEMENTS AND
FIGURING OUT WHO'S IN CHARGE OF
WHAT? UM THERE'S ALSO REALLY
EXCITING THINGS HAPPENING ON
PREDICTIVE MODELING, SO TO
ANALYTICS SAYING, OK, HEY, THIS
CHARGER HAS BEEN USED FOR THE
LAST. YOU KNOW, SEVEN DAYS AT,
YOU KNOW, 90% RATE, WHATEVER IT
IS RIGHT, AND MAYBE THAT THE
NEXT DAY THEY'RE NOT SEEING THAT
THAT CHARGER IS BEING USED AS
MUCH OK, MAYBE THERE'S SOMETHING
GOING ON. AND SO I THINK THAT AS
TECHNOLOGY ADVANCES, YOU'RE ALSO
GOING TO SEE MORE AND MORE
PROACTIVE ENGAGEMENT FROM
COMPANIES AS THEY FIGURE OUT, OK
, THIS IS THERE A COMPONENT OF
THIS CHARGER THAT IS ACTING OR
MALFUNCTIONING THAT THEY CAN SEE
ON THE BACK. END THAT AGAIN. IT
STILL DOESN'T REALLY SOLVE THE
PROBLEM OF YOU KNOW SOMEONE
COMING UP TO A CRACKED SCREEN,
WHICH MAY NOT HAVE A SENSOR TO
BE ABLE TO NOTIFY YOU OF THAT.
BUT AT LEAST IT'S MOVING IN A
DIRECTION IN WHICH TECHNOLOGY IS
ALSO ADVANCING SOME OF THOSE
ISSUES. UM AND LIKE I SAID, I
THINK ON THE Ó AND M
AGREEMENTS, IT REALLY JUST
DEPENDS. MISS TERRY. I DON'T
KNOW IF YOU HAD ANYTHING TO ADD.
YEAH, SURE. SO YOU KNOW FOR US
BECAUSE WELL, WE DEPLOY SMART
INFRASTRUCTURE AS AN INDUSTRY,
RIGHT? THE IDEA WAS THAT YOU
WOULD NEVER HAVE TO SEND ANYONE
OUT RIGHT? IT WAS THAT THE
CHARGING STATION ITSELF WILL
TELL YOU EVERYTHING. AND WHAT WE
FOUND JUST THROUGH OUR DATA SETS
IS THAT WE'RE NOT NECESSARILY
FULLY THERE LIKE I DO THINK THAT
THERE IS AN OPPORTUNITY TO HAVE
PREDICTIVE ANALYTICS. BUT
THERE'S STILL A LOT THAT HAS TO
BE ANNOTATED FROM THE FIELD. AND
SO I THINK THAT THERE IS ROOM
AND YOU KNOW, THERE'S ROOM TO
YES. ONE WHOLE I HOLD
ACCOUNTABLE, BUT, UH, BUT HOW
OFTEN YOU KNOW YOU SHOULD CHECK
UP ON THINGS? HOW OFTEN DOES
SOMETHING BREAK A LOT OF THAT
INFORMATION YOU CAN LEARN NOW
AND THEN PRESCRIBE IT TO MODELS
LATER. SO I DO THINK THAT THERE
COULD BE MORE WORK DONE. AND I
FEEL LIKE I'M A BROKEN RECORD
NOW, BUT I AM A STRONG PROPONENT
FOR FI SERVICE DATA LIKE WE YOU
KNOW, WHEN YOU DISPATCH SOMEONE
TO THE FIELD, THERE IS SO MUCH
THAT YOU CAN LEARN AND
UNDERSTAND. AND THE REASON WHY,
YOU KNOW, WE BUILT Tð HÌ THE WAY
THAT WE DID AND WHY WE, YOU
KNOW, EVEN PARTNER WITH OTHER
SOCIAL SERVICE ORGANIZATIONS IS
TO GET THE DATA FROM THE FIELD
AND I BELIEVE THAT'S THE
ORGANIZATIONS THAT HAVE DONE
THAT THEY'RE ABLE TO LEARN
BECAUSE YOU GET MORE ANNOTATED
REAL TIME DATA TO PUT IT AGAINST
WHAT THE DATA FROM THE STATION
IS SAYING, BECAUSE ONE OF MY
BIGGEST CONCERNS HAS BEEN THAT
WE DO SEE Ó èC BP DATA,
SOMETIMES MISINFORMED
INFORMATION NOT TRULY SHOW WHAT
THE TRANS INFORMATION IS LIKE
THERE IS A BIT OF A MISALIGNMENT
THERE, AND WE DO KNOW THAT YOU
KNOW THERE ARE MORE THOUGHT
THAT'S BEING DONE INTO THESE Ó
AND M CONTRACTS. BUT I WANNA
PUSH THIS TO GETTING TO A PLACE
WHERE WE START GETTING MORE DATA
FROM THE FIELD IN ORDER TO BUILD
OUT PREDICTIVE ANALYTICS THAT IS
ACTUALLY BASED ON SOMETHING WITH
A HUMAN BEING IN FRONT OF THE
STATION, NOT JUST THE UNIT
ITSELF, TELLING IT. WHAT WHAT IT
THINKS, BUT HAVING A HUMAN
VALIDATE IT UNTIL WE GET INTO A
MORE CONFIDENT SPACE WHERE WE
CAN REALLY TRUST THE DATA THAT'S
COMING OFF OF THE STATION. THANK
YOU. YEAH I MEAN, IT DOES. IT
SEEMS LIKE YOU KNOW, I KNOW
RESEARCH IS HAPPENING IN
UNIVERSITIES. BUT THIS IS REAL,
EVERYDAY RESEARCH THAT'S
HAPPENING IN THE FIELD RIGHT?
AND IT'S REALLY CRITICAL THAT
THESE WORLDS COME TOGETHER TO
GET MORE INFORMATION AND BE ABLE
TO FIGURE OUT SOLUTIONS. AND, UM
, IT JUST FEELS LIKE ON THE Ó M
AGREEMENTS THAT THE INDUSTRY HAS
AN OPPORTUNITY HERE TO BE REALLY
PROACTIVE AND COME UP WITH SOME
STANDARDS ABOUT WHAT SHOULD BE
INCLUDED IN ALL OF THESE
AGREEMENTS BECAUSE WE AS THE
LEGIS I'M SURE CAN COME UP WITH
SOME IDEAS. UM BUT YOU KNOW, YOU
ALL CAN JUST DO THIS RIGHT NOW,
RIGHT? AND IT SEEMS LIKE THAT'S
AN AREA WHERE THEY'RE REALLY IS
AN OPPORTUNITY FOR IMPROVEMENT
AND MORE ACCOUNTABILITY. UM AND
YOU KNOW, WOULD LOVE TO SEE
MOVEMENT IN THAT DIRECTION. UM
AND JUST MAKING, YOU KNOW,
MAKING KIND OF PROACTIVE
STRIDES. UM I WANTED TO, UM. TO
ASK MS WALL SO I KNOW YOU KNOW
THE TRANSITION OVER TO THE TESLA
INTERFACE IS HAPPENING AND
WANTED TO CHECK IN. I'VE BEEN
HEARING KIND OF DRIBS AND DRABS
ABOUT SOME HICCUPS THAT WITH
SOME OF THE MANY DIFFERENT CAR
MANUFACTURERS, AND SO HOW IS
THAT ROLL OUT OR TESTING GOING?
WHAT ARE SOME OF THE CHALLENGES
THAT YOU'RE SEEING? WHAT'S THE
WHAT'S THE FEELING ABOUT BEING
ABLE TO MAKE YOU KNOW THAT THE
GOALS AND THE DEADLINES AND, UM
AND YOU KNOW PROGRESS GENERALLY
IN THAT SPACE YEAH, MAYBE JUST
TAKING A STEP BACK. SOMETHING I
DID NOT MENTION EARLIER IS HOW
NON TESLA DRIVERS WILL GAIN
ACCESS TO THE TESLA NETWORK. UM
SO THE PRIMARY WAY THAT WILL
HAPPEN IS VIA ADAPTERS, WHICH WE
HOPE IS A VERY SHORT TERM
SOLUTION. UM BUT, UM TESLA IS
WORKING WITH THE AUTOMAKERS. UM,
THAT WE HAVE SIGNED N
AGREEMENTS WITH, UM TO THEN
PROVIDE THEM WITH THIS AUTOMAKER
MANUFACTURED ADAPTER THAT WERE
MANUFACTURING AND DESIGNING. UM
THEN THEY WILL BE RESPONSIBLE
FOR PROVIDING THAT TO THEIR
DRIVERS. SO THE èC E Ó OF FORD
HAS ALREADY ANNOUNCED THAT THOSE
ADAPTERS WILL BE AVAILABLE FREE
OF CHARGE TO MAKI AND F 150
DRIVERS. UM AND SO YOU KNOW THAT
THAT WILL BE ONE OF THE PRIMARY
WAYS OF GAINING ACCESS. UM TO
THE NETWORK. UM AND THE MOMENT
THE NETWORK OPENS, YOU KNOW
OVERNIGHT, YOU WILL HAVE ACCESS
TO THOUSANDS OF FAST CHARGERS,
UM AS A FOUR GM RIVIAN. OR OTHER
, UM, BRAND DRIVER? UM THE OTHER
THING THAT I THINK IS IMPORTANT
TO NOTE IS THAT WE'RE BEING VERY
METHODICAL ABOUT THE ROLL OUT.
UM SO IT'S NOT LIKE WE'RE
OPENING UP THE NETWORK TO EVERY
SINGLE AUTOMAKER OVERNIGHT. UM
THAT WOULD BE GREAT BUT ALSO
REALLY CHALLENGING TO INTEGRATE
AND DIAGNOSE. ISSUES WITH SO, UM
THERE WILL BE AN ORDER TO ACCESS
THAT WILL ROLL OUT. UM UH,
WITHIN THIS YEAR, UM, FOR THOSE
DRIVERS TO BE ABLE TO ACCESS UM,
UH SO THAT AGAIN WE CAN DIAGNOSE
ANY ISSUES AS THEY COME UP AND
THEN THE MEANS OF ACCESSING THE
NETWORK. UM WILL YOU KNOW BE VIA
THE TESLA APP? UM I KNOW WE ALL
DON'T LOVE APPS. BUT WE DO HAVE
A PRETTY GREAT APP. AND SO WE
HAVE A LOT OF INFORMATION
LIABILITY. UM, STATUS IN THERE
TODAY. SO THAT WILL BE ONE WAY.
UM THE SECOND WAY WILL BE VIA
THE AUTOMAKERS APP IF THEY HAVE
ONE, SO THAT GETS TO SOME OF THE
ROAMING DISCUSSION. UM THE THIRD
WAY WILL BE, UM, IN THE GREAT
STATE OF CALIFORNIA VIA A S¼ M
S¼ TEXT OR QR CODE BASED SYSTEMS
. YOU DON'T HAVE TO HAVE AN APP
NECESSARILY, UM, SO IT'LL BE A
BROWSER INTERFACE. UM, ON YOUR
PHONE THAT YOU CAN REPLICATE AN
APP WITH, UM AND THEN IDEALLY,
PLUG AND CHARGE. UM AND WE ARE
COMMITTED TO ROLLING THAT OUT.
SO THE IDEA THAT YOU KNOW WE
HAVE YOUR INFORMATION ONCE AND
EVERY NEXT TIME YOU COME TO A
TESLA SUPERCHARGER, YOU CAN JUST
DO WHAT TESLA DRIVERS DO, WHICH
IS PLUG IN CHARGE AND BE ON YOUR
WAY. UM SO ALL OF THOSE THINGS
ARE TO REPLICATE THE SAME
CUSTOMER EXPERIENCE THAT WE
PROVIDE OUR DRIVERS TODAY. UM
AND YOU KNOW, I CAN'T SIT UP
HERE AND SAY THEY WON'T BE
CHALLENGES WITH THAT, UM,
BECAUSE I THINK WILL BE, UM, BUT
WE'RE BEING VERY METHODICAL
ABOUT IT TO MAKE SURE WE'RE NOT
CREATING A DIFFERENT EXPERIENCE
WHERE YOU KNOW WE'RE WHY WE'RE
DOING THIS PART OF IT'S OUR
MISSION. UM AND OUR MISSION IS
REALLY TO MAKE SURE THAT YOU
DON'T JUST BUY AN E VÆ ONCE AND
THEN NEVER BUY ONE AGAIN BECAUSE
YOU HAD A BAD EXPERIENCE. WE
WANT TO MAKE SURE YOU CONTINUE
TO BE IN AN E VÆ DRIVER. YOUR
SECOND CAR IS AN E VÆ. YOUR
THIRD CAR IS AN E VÆ AND SO IT'S
REALLY IMPORTANT TO US TO DO IT
RIGHT. UM, AND WORK WITH OTHER
COMPANIES AND ENTITIES TO MAKE
THIS HAPPEN. UM SO WE'LL HAVE
MORE LEARNING SOON. UM BUT
THERE'S A LOT OF TESTING AND
INTEROPERABILITY BEING DONE
BEHIND THE SCENES. SO AND I JUST
WANNA MAKE SURE I HEARD YOU,
RIGHT. SO YOU'RE SAYING THAT
FORD WILL HAVE ACCESS THIS YEAR?
UM I CAN'T SAY EXACTLY HOW THEY
WILL ROLL OUT. BUT THE IN TERMS
OF THE TIMELINE WE HAVEN'T
ANNOUNCED PUBLICLY, BUT THE WAY
ACCESS WILL WORK IS THE WAY THE
COMMITMENTS WERE MADE TO
ADOPTING THE NEXT CONNECTOR. SO
FOR GM RIVIAN VOLVO WERE AMONGST
THE FIRST. UM AND SO, UM, YOU
WILL SEE THOSE ON THE NETWORK
BEFORE SOME OF THE OTHER
ENTITIES. UM, AND THAT'S BECAUSE
WE HAVE TRUE PARTNERSHIP. AND
WITH THESE COMPANIES, OK, THANK
YOU. UM AND SO THE, UM. THE ON
THE ROAMING AGREEMENT ISSUE IS
BECAUSE YOU KNOW, TESLA'S
CHARGES ARE ARE BEING OPENED UP.
WILL THERE BE ROAMING AGREEMENTS
? HOW ARE YOU ALL FEELING ABOUT
SHARING THIS DATA THAT SOME
PEOPLE DON'T FEEL COMFORTABLE
ABOUT SHARING? YEAH UM, IT'S A
GOOD QUESTION. UM, WE WILL HAVE,
UM, ROAM AGREEMENTS WITH
AUTOMAKERS. UM IF WE'RE USING
THEIR APP, UM OR IF OUR CO IF
THEIR CUSTOMERS ARE USING THEIR
CUP TO CHARGE ON OUR NETWORK, UM
WE WILL HAVE TO SHARE LIVE DATA
AND INFORMATION WITH THEM. UM
BUT I THINK I SHARE. YOU KNOW
THE CONCERNS MENTIONED EARLIER,
UM, IN TERMS OF WE HAVE TO BE
VERY, UM, SPECIFIC ABOUT WHO IS
HAS ACCESS TO WHAT DATA AND TO
JUST MAKE SURE THAT BUT NONE OF
THAT DATA THEN GETS USED FROM A
COMPETITIVENESS PERSPECTIVE TO,
YOU KNOW, GET IT, UH, LEG UP ON
SOMEONE ELSE. ESSENTIALLY UM SO,
UM, FOR US. I THINK WE'RE WE'RE
VERY, UM OPEN AND TRANSPARENT,
UM, ABOUT MAKING SURE THAT
THERE'S ACCESS TO THE RIGHT
INFORMATION FOR THE CONSUMER SO
THAT THEY CAN LEVERAGE THAT I
FEEL LIKE THERE'S AN OPPORTUNITY
FOR SOME APP DEVELOPER TO HAVE
REALLY STRONG DATA PROTECTION
AGREEMENTS. AND HELP US ALL COME
TOGETHER. UM AND THEN YOU WERE
TALKING ABOUT, YOU KNOW, WANTING
TO MAKE SURE THERE'S A GOOD
EXPERIENCE. I JUST WANNA MAKE
SURE I'M UNDERSTANDING WHAT
YOU'RE SAYING WITH THAT, WHICH
IS THERE WOULDN'T BE ANY FOR NON
TESLA OWNERS. THERE WOULDN'T BE
LIKE THROTTLING OF THE CHARGE OR
, YOU KNOW, SLOWING DOWN THE
CHARGE OR LIMITING IN ANY WAY
IT'S GONNA BE THE EXPERIENCE
THAT YOU HAVE, AS A TESLA OWNER
IS GOING TO BE THE EXPERIENCE
YOU HAVE AS A NON TESLA OWNER.
IS THAT WHAT YOU'RE SAYING?
YEAH, THAT'S CORRECT. UM, THAT'S
THE OBJECTIVE. THAT'S THE GO. UM
AND WE HAVE YOU KNOW OBLIGATIONS
TO SERVE THOSE DRIVERS THE SAME
WAY. GREAT THANK YOU. UM AND
JUST A COUPLE MORE QUESTIONS,
THEN I WANT TO OPEN IT UP TO
PUBLIC COMMENT. UM SO MISS
MARTINEAU. DID I SAY THE LAST
NAME, RIGHT? HEY UM, THE SO THE
OVERSIGHT REQUIREMENTS FROM NVI
IN THE DRAFT REGULATIONS FOR
RELIABILITY COVER PUBLICLY
FUNDED CHARGERS. HOW DOES PLUG
IN AMERICA THINK THE STATE
SHOULD ENGAGE IN OVERSIGHT FOR
ALL THE HUNDREDS OF THOUSANDS OF
CHARGERS BEING BUILT WITH OR
WITHOUT PUBLIC? FUNDING. YEAH
THAT'S A REALLY GOOD QUESTION.
UM I WOULD SAY THAT WE'RE REALLY
LOOKING FORWARD TO THE èC èC
S¼ ONGOING PROCESS RIGHT NOW,
BECAUSE WE THINK THAT THAT WILL
GIVE US INSIGHT INTO WHAT OTHER
INFORMATION GAPS THAT THERE ARE.
UM ONE THING THAT'S CHALLENGING
IS OF COURSE, YOU KNOW. WE DON'T
WANNA ASK INDIVIDUAL CONSUMERS
TELL US WHAT'S IN YOUR HOME. YOU
KNOW, WE NEED ACCESS TO YOUR
DATA. UM CERTAINLY THAT'S NOT
THE ROUTE WE WANNA TAKE, BUT
UNDERSTANDING. YOU KNOW, THE
HOME CHARGING PICTURE CAN REALLY
HELP US TO UNDERSTAND. WHAT DO
WE NEED PUBLICLY, UM SO ONE
THING THAT WE'VE CONSIDERED AT
PLUG IN AMERICA IS TRYING TO GET
DATA FOR HARDER TO ACCESS
CHARGING AREAS WHICH INCLUDE,
YOU KNOW, MULTIFAMILY HOUSING,
UM, BUILDINGS AND OTHER KIND OF
WORKPLACE CHARGING BUILDINGS, OR
WE'RE TALKING ABOUT A GREATER
VOLUME OF PEOPLE USING THOSE
CHARGERS. UM THAT WOULD BE AN
AREA WHERE WE WOULD BE
INTERESTED IN, UM, BECAUSE OFTEN
IT'S NOT AN INDIVIDUAL CUSTOM
CUSTOMER OR CONSUMER. THAT'S UH,
MANAGING THOSE CHARGES THAT
TENDS TO BE AT THE BUILDING
LEVEL. UM AND THAT'S SOMETHING
THAT WE WOULD BE INTERESTED IN.
UM BUT AS FOR YOU KNOW HOW THAT
OVERSIGHT GOES, YOU KNOW TO
ASSESS THE FULL PICTURE. I THINK
THAT'S WHY WE'RE PARTICULARLY
INTERESTED IN WHAT THE èC E èC
PROCESS. LOOKS LIKE TO
UNDERSTAND. YOU KNOW WHERE THOSE
GAPS ARE AND WHAT WE CAN DO,
MOVING FORWARD. GREAT. THANK YOU
. AND UM ONE LAST QUESTION FOR
MISS TERRY AND REALLY APPRECIATE
THE WORK THAT YOU'VE DONE, UM
AROUND THE E VÆ TECHNICIAN. UM
CERTIFICATE. I DON'T KNOW IF
IT'S A CERTIFICATION OR A
STANDARDS, BUT YOU KNOW AND JUST
CREATING, UM, STANDARDS AND A
WORKFORCE THAT'S MUCH NEEDED IN
THE SPACE. UM SO I WAS WONDERING
, YOU KNOW WHAT YOUR THOUGHTS
ARE ABOUT WHAT THE STATE COULD
BE DOING TO MAKE SURE THAT BOTH
REGULATORS AND WORKFORCES READY
FOR THE TASK IF WE'RE SUPPOSED
TO BE GETTING TO A MILLION
CHARGERS, WHICH I THINK YOU KNOW
, WE'LL SEE. UH BY 2030. THEN
YOU KNOW, CLEARLY, WE NEED A
WHOLE LOT MORE SUPPORT ON THE
MAINTENANCE SIDE. UM, TO BE A
PART OF THAT. OF COURSE I COULD,
YOU KNOW, TAKE ALL THE
COMPLIMENTS, BUT I DO WANNA
ACKNOWLEDGE THERE WAS A
COLLEAGUE OF MANUFACTURERS LIKE
FLOW A BB ELECTRIFY AMERICA,
TESLA THAT ACTUALLY WORKED ON
THIS. UM ESSENTIALLY, WE CALL IT
A BODY OF KNOWLEDGE. UM THAT WAS
PUT TOGETHER WITH S¼, A E AND
THOSE MANUFACTURERS AND THEY
WORKED ON IT FOR EIGHT MONTHS
MEETING EVERY TWO WEEKS, AND
THESE WERE ENGINEERS FROM THESE
MAJOR MANUFACTURERS
COLLABORATING ON WHAT A ACTUAL E
Dð S¼ E TECHNICIAN NEEDED TO
LEARN, SO JUST REALLY WANNA
ACKNOWLEDGE THAT PARTNERSHIP AND
IT WAS TO SEE FOR SOMEONE THAT'S
BEEN IN THE INDUSTRY FOR A WHILE
TO SEE THAT COLLABORATION. UM I
THINK WHAT THE STATE CAN DO
AROUND THIS REALLY IS ONE S¼. A
E WILL BE THE IS WORKING TO BE
IN THE CERTIFYING BODY ARM. SO
WE CAME UP WITH THIS BODY OF
KNOWLEDGE. IT'S AVAILABLE ONLINE
. SO YOU KNOW, UM, WORKFORCE
DEVELOPMENT PROGRAM. UH,
COLLEGES LITERALLY. EVERYONE NOW
HAS ACCESS TO WHAT ALLOWS A
PERSON TO BE A GREAT TECHNICIAN
THAT IS AVAILABLE FOR FREE
ONLINE THROUGH S¼, A E AND S¼. A
E WILL START AMI ADMINISTRATING
THE TEST. I BELIEVE IN Q TWO OF
THIS YEAR, AND I THINK THAT IT
WILL BE GREAT IF THE CALIFORNIA
GOVERNMENT COULD ASSESS THE E Dð
FE TECHNICIAN CERTIFICATION FROM
S¼ A E AS A BEST PRACTICE RIGHT,
BECAUSE AS WE WORKED WITH THE
INDUSTRY TO COME UP WITH THIS
AND FOLKS WILL BE TAKING THE
TEST IF THERE COULD BE AN
ACKNOWLEDGMENT FROM THE STATE
THAT THIS IS IN A GREAT UPON
BEST PRACTICE. I THINK THAT
WOULD BE AWESOME. UM AND IN
REGARDS TO Ó AND M, YOU KNOW,
WE CONTINUE WITH LOVE TO
COMMUNITY HELPFUL WITH GETTING
DATA FROM THE FIELD AND BEING
ABLE TO BUBBLE THAT WHEN
NECESSARY, AND I THANK YOU
AGAIN. THANK YOU. UM SO ANY
FINAL QUESTIONS BEFORE WE MOVE
ON. OK SO, UM, I JUST WANNA, YOU
KNOW, THANK OUR PANELISTS. I
KNOW THIS IS A COMPLEX ISSUE. I
KNOW THAT THERE'S A LOT OF HARD
WORK HAPPENING RIGHT NOW TO
FIGURE IT OUT, AND I KNOW THAT
WE HAVE SHARED GOALS THAT WE
WANT THE EXPERIENCE TO BE A LOT
BETTER THAT WE WANT PEOPLE TO
TAKE UP E VÆ S¼, UM AND WE WANT
THERE TO BE AFFORDABILITY AND
ACCESSIBILITY. UM, WHILE FOLKS
ARE AT IT, SO, UM SO RELEASE THE
PANEL NOW AND WANTED TO MOVE ON
TO PUBLIC COMMENT. SO ANYONE WHO
WOULD LIKE TO, UH, PROVIDE
PUBLIC COMMENT. WE UM, ARE GOING
TO ALLOW FOR ONE MINUTE OF
PUBLIC COMMENT, AND, UH, DUE TO
SOME CONSTRAINTS, WE'RE SUPPOSED
TO END AS CLOSE TO NOON AS WE
CAN. POSSIBLY SO PLEASE
INTRODUCE YOURSELF, YOUR NAME
ORGANIZATION AND YOUR COMMENT. I
AM SARAH RAFFLE AND I AM AT E VÆ
GO. UM, LIKE MANY OF YOU I'M AN
E VÆ DRIVER, AND I'M ALSO A
TODDLER MOM, SO I CAN RELATE TO
THOSE, UH, E VÆ DRIVING FAMILY
ROAD TRIPS THAT WE DISCUSSED
EARLIER AS WELL. I DRIVE THE
DRIVE, SO I WANNA JUST SHARE
THAT CUSTOMER EXPERIENCE FOR US
IS PARAMOUNT. WE SHARE THE SAME
GOALS HERE THAT HAVE BEEN
DISCUSSED. AND I WANNA TELL YOU
THAT THE CUSTOMER EXPERIENCE IS
A TOP PRIORITY. WE ALSO KNOW
IT'S AN EQUITY ISSUE. SO UM, WE
LAUNCHED OVER A YEAR AGO, A
PROGRAM CALLED RENEW, AND AS
PART OF THAT INVESTING IN A LOT
OF NETWORK ENHANCEMENTS. WE'RE
BUILDING LARGER STATIONS, SO WE
HAVE THAT REDUNDANCY AND CAN
MEET THAT CUSTOMER DEMAND. WE
ARE UPGRADING AND SOMETIMES
ACTUALLY DECOMMISSIONING LEGACY
EQUIPMENT IN THE FIELD THAT HAS
SOMETIMES BEEN THERE FOR OVER 10
YEARS AND JUST NÓ LONGER MEETS
OUR STANDARDS FOR RELIABILITY,
AND WE'RE REPLACING THAT WITH
MORE STATE OF THE ART, NEWER
INFRASTRUCTURE THAT HAS HIGHER
REVIEWS FROM CUSTOMERS, HIGHER
PLUG SCORES AND BETTER UP TIME.
WE ALSO STARTED MEASURING
SOMETHING CALLED ONE AND DONE
SUCCESS, WHICH IS BEYOND OF TIME
. IT IS A MEASURE OF IF A
CUSTOMER SHOWS UP AT A CHARGER.
ARE THEY GETTING WHAT THEY CAME
FOR, WHICH IS A FULL CHARGE AND
WHETHER THE REASON FOR A FIELD
CHARGING SESSION IS HARDWARE
SOFTWARE VEHICLE INTEROP, WHICH
I THINK CAME UP A LOT TODAY, OR
EVEN JUST CUSTOMER EDUCATION. WE
WON'T REST UNTIL WE REACH 100% 1
AND DONE SUCCESS AND WE SAW IN
THE FIRST HALF OF THE YEAR. UM,
AN IMPROVEMENT BY 6% POINTS WILL
BE ANNOUNCING IN THE NEXT COUPLE
OF WEEKS. ADDITIONAL PROGRESS ON
THAT I HEARD A LOT OF QUESTIONS
RELATED TO YOU WANTING MORE
SOLUTIONS AND I'LL JUST SHARE.
WE ARE WORKING VERY CLOSELY WITH
THE CHARGE X CONSORTIUM IN THE
NATIONAL LABS, AND THERE IS NÓ
SILVER BULLET BEING A NETWORK
THAT NEEDS TO, UM, SERVE ALL
DRIVERS MEANS THAT WE HAVE TO DO
A LOT ON CODES AND STANDARDS, SO
I'LL JUST SAY, KNOWING THAT I'VE
GOT LIMITED TIME. SOME THINGS
LIKE ADAPTER REGULATION,
ENCOURAGING MORE STANDARDIZATION
OF PORT LOCATIONS AND OTHER
THINGS ARE THINGS THAT I THINK
CALIFORNIA CAN EXPLORE. TO
COMPLEMENT WITH THE FEDERAL
GOVERNMENT IS DOING AND WITH
THAT. I KNOW I'M AT TIME. THANK
YOU. THANK YOU. UH, JULIE
MALINOWSKI BALL ON BEHALF OF THE
CALIFORNIA ELECTRIC
TRANSPORTATION COALITION, CAL E
Tð èC IS AN ORGANIZATION THAT
HAS A LITTLE BIT OF EVERYONE
STATE AMONG THE STAKEHOLDERS IN
THIS INDUSTRY IN OUR MEMBERSHIP,
SO WE'RE REPRESENTING KIND OF
ACROSS THE SPAN OF UTILITIES AND
AUTOMAKERS AND EVS CS, UH, WE
REALLY APPRECIATE IT. ACTUALLY
THIS HEARING WE THOUGHT YOUR
PANELS WERE GREAT AND YOUR
QUESTIONS WERE THOUGHTFUL. AND
WE THINK CONVERSATIONS LIKE THIS
, YOU KNOW, SHOULD DEFINITELY
CONTINUE. WE JUST WANNA AGREE
THAT WITH WHAT YOU'VE HEARD
TODAY IS THERE'S A MASSIVE
AMOUNT OF EFFORT GOING INTO THE
SUCCESS OF THIS INDUSTRY AND THE
USER EXPERIENCE PEOPLE AND
RESOURCES. IT'S HAPPENING. WE
WANNA ALSO MENTION THAT WE ARE
VERY SUPPORTIVE OF WHAT'S GOING
ON THE ENERGY COMMISSION AND
THEIR DATA DRIVEN APPROACH. WE
LOOK FORWARD TO, UH WHAT THE NEW
DRAFTS THAT ARE COMING OUT WILL
BE AT THE TABLE CONVEYING THAT.
AND THEN FINALLY, WE JUST WANNA
JUST LET YOU KNOW THE UTILITIES
THAT CAME UP AS INTERCONNECTION
AND GETTING IN THE GROUND. THE
UTILITIES ARE WORKING VERY, VERY
HARD TO ALSO ON TO THIS NEED.
THEY HAVE LEANED INTO THE PU èC
PROCESS AND OUR PART OF THE
SOLUTION HERE TODAY. THANK YOU
FOR YOUR TIME AND LOOK FORWARD
TO CONTINUING THE CONVERSATIONS.
THANK YOU SO MUCH GOOD AFTERNOON
CHAIRS AND MEMBERS OF THE
COMMITTEE. THANK YOU. SO MUCH
FOR THE GREAT DISCUSSION. RACHEL
MUELLER HERE ON BEHALF OF
ELECTRIFY AMERICA AND BECAUSE OF
TIME AND DON'T WANT TO MISS ANY
OF MY NOTES, I'M JUST GOING TO
READ. SO PARDON THAT I LOOK FOR
AMERICA IS THE LARGEST OPEN Dð
èC FAST CHARGING NETWORK IN THE
UNITED STATES AND HAS INVESTED
MORE THAN $2 BILLION OVER THE
LAST 10 YEARS IN ZEV,
INFRASTRUCTURE, EDUCATION AND
ACCESS ELECTRIFY AMERICA
CURRENTLY OPERATES MORE THAN
250. HERE IN CALIFORNIA, WHICH
IS A 1100 CHARGERS DELIVERING
ULTRA FAST CHARGING AND HIGH
SPEED, HYPER FAST CHARGING
SPEEDS OF 100 AND 50 TO 350
KILOWATTS TO CALIFORNIA E VÆ
DRIVERS. UH, WE ALSO HAVE OVER
50% OF OUR INVESTMENTS IN LOW
INCOME AND DISADVANTAGED
COMMUNITIES. ELECTRIFY AMERICA
HAS DEMONSTRATED A BROAD SET OF
TECHNICAL CAPACITIES AROUND
NETWORK PERFORMANCE AND
RELIABILITY ARE HOLISTIC
APPROACH INCLUDES DEVELOPMENT
EQUIPMENT TESTING AT OUR CENTER
OF EXCELLENCE TEST CENTER,
PROVIDING CUSTOMERS WITH 24 7
SUPPORT THROUGH OUR CUSTOMER
CONTACT CENTER AND OUR NETWORK
OPERATIONS CENTER, AN INTERNAL
FIELD SERVICE ENGINEER PROGRAM
STAFF TRAINING THROUGH A
PROPRIETARY CURRICULUM FOR BOTH
ROUTINE PREVENTATIVE AND
EMERGENCY MAINTENANCE,
REOCCURRING PREVENTATIVE
MAINTENANCE THROUGH ON SITE,
FIELD SERVICE CHECKS AND SUPPLY
CHAIN MAINTENANCE THROUGH NEWLY
EXPANDED WAREHOUSE AND
DISTRIBUTION CAPABILITIES.
ELECTRIFY AMERICA RECENTLY
RECEIVED APPROVAL FROM CARB FOR
OUR CYCLE FOUR FUNDING. WE UH
ZEV INVEST INVESTMENT PLAN,
WHICH COVERS THE YEAR 2024 TO
2026, AND THIS INCLUDES
INVESTMENTS FOCUSED ON CUSTOMER
SERVICE EXPERIENCE IN CYCLE FOUR
ELECTRIFY MILE WILL INVEST 100
AND 72 MILLION IN OPERATIONS AND
MAINTENANCE STATION, RELIABILITY
, UPGRADES AND DEPLOYMENT OF
NEXT GEN. CHARGING TECHNOLOGY AT
NEW SITES ELECTRIFY AMERICA ALSO
HAS COMMITTED TO DEPLOYING THE
3400 OR N CONNECTOR AT ITS
SITES BY 2025. ELECTRO AMERICA
SAW 2.3 MILLION CHARGING
SESSIONS IN CALIFORNIA IN 2022,
OUT OF A TOTAL OF 5.2 MILLION
NATIONWIDE AND IS ON TRACK TO
SURPASS THAT NUMBER IN 2020
THREE. SO OUR INVESTMENTS IN
2024 AND BEYOND WILL CONTINUE TO
FOCUS ON CUSTOMER EXPERIENCE, UM
, TO DRIVE ZEV ADOPTION IN
SUPPORT OF CALIFORNIA'S GOALS.
THANK YOU FOR YOUR TIME TODAY.
THANK YOU. THANK YOU. CHAIRS AND
MEMBERS OF THE COMMITTEE JESSE
CULOS ON BEHALF OF ZEAL, ENERGY
WHO HAS DEVELOPED THE NEXT
GENERATION OF, UM CHARGERS. TO
ADDRESS THE ISSUES OF
RELIABILITY. UM, ZEAL WAS
ACTUALLY FOUNDED BY A GROUP OF
INDIVIDUALS WHO ARE FRUSTRATED
WITH NÓ CHARGE EVENTS AND SOUGHT
TO SOLVE THESE PROBLEMS. UM,
ZEAL'S CHARGING INFRASTRUCTURE
DOES NOT RELY ON AN INTERNET
CONNECTION, WHICH CAUSES MOST OF
THE RELIABILITY ISSUES TODAY.
INSTEAD USERS ARE PROVIDED AN
APP BASED TOKENS THAT THEY CAN
LATER AUTHORIZE CHARGING EVENTS
WITHOUT INTERNET SERVICE. THAT
MEANS THAT CHARGERS CAN WORK IN
PARKING GARAGES AND COMMUNITIES
WITH HARD TO ACCESS INTERNET IN
OTHER PLACES SIMILAR TO THAT
WITH NEAR 100% OF TIME AND
FRICTIONLESS USER EXPERIENCE.
WE'VE BEEN ACTIVELY ENGAGED IN
THE èC èC S¼ REGULATORY
PROCESS AND STRONGLY SUPPORT
ADOPTING AN UPTIME STANDARD FOR
ALL CHARGERS. WE LOOK FORWARD TO
CONTINUE TO WORK WITH THE
LEGISLATURE TO SUPPORT AND
IMPROVE THE E VÆ CHARGING
EXPERIENCE. THANK YOU. THANK
YOU. AFTERNOON CHAIRS MEMBERS
COREY BOLUS ON BEHALF OF FE VÆ,
CHARGING WE ARE CHARGING STATION
MANUFACTURER AND NETWORK
OPERATOR. THERE'S TWO ISSUES ALL
QUICKLY COMMENT ON FROM TODAY'S
HEARING. FIRST REGARDING
RELIABILITY. WE WERE ONE OF THE
PROUD COS SPONSORS OF A B 2061
ALONGSIDE CHARGER HELP, AND
WE'RE EXCITED TO SEE THE FINAL
STANDARD COMING OUT FROM THE
ENERGY COMMISSION. AT THE
INDIVIDUAL COMPANY LEVEL TO
ENSURE HIGH RELIABILITY. WE HAVE
A VERTICALLY INTEGRATED PRODUCT,
ANOTHER TOPIC OF DISCUSSION
TODAY, SO THAT MEANS WE MAKE THE
HARDWARE AND THE SOFTWARE ALL IN
HOUSE WITHIN OUR COMPANY. IT
HELPS US BETTER PREVENT
RELIABILITY ISSUES IN THE FIRST
PLACE, BUT THEN ALSO
TROUBLESHOOT RELIABILITY ISSUES
IN THE FIELD MORE QUICKLY.
SECOND ON THE TOPIC OF ROAMING,
UH, REALLY APPRECIATE. THE
COMMENTS MADE ON THIS TODAY WERE
A STRONG SUPPORTER OF ROAMING
AGREEMENTS. WE WERE ONE OF THE
FIRST CHARGING COMPANIES IN
NORTH AMERICA TO HAVE A ROAMING
AGREEMENT IN PLACE WITH ANOTHER
FELLOW MEMBER OF THE INDUSTRY. I
THINK THIS IS PERHAPS, PERHAPS
MAYBE A SMALL, UM, FRAMING ISSUE
OR REFRAME I WOULD POINT OUT
ROAMING TO US IS ABOUT
EMPOWERING THE CONSUMER TO
CHOOSE THEIR FAVORITE APP.
REGARDLESS OF WHAT NETWORK THE
CHARGING STATION IS ON. SO WHILE
THERE'S TONS OF APPS OUT THERE
AND MAYBE THAT CAUSES FATIGUE
FOR CONSUMERS. IT'S NOT SO MUCH
ABOUT REDUCING THE NUMBER OF
APPS THAT ARE OUT THERE. IT'S
MORE ABOUT YOU GET TO PICK THE
ONE THAT WORKS BEST FOR YOU, AND
THEN YOU GET TO USE THAT ONE TO
ACCESS TO FIND AND USE ANY
CHARGING STATION YOU WANT. AND I
THINK YOU HEARD COMMISSIONER
MONAGHAN, UM SPEAK POSITIVELY
ABOUT ROAMING AGREEMENTS. THE
ENERGY COMMISSION HAS BEEN
LOOKING INTO THIS ISSUE. WE
WOULD STRONGLY ENCOURAGE THE
COMMITTEE TO, UH, ENGAGE IN THAT
PROCESS TO TALK WITH THEM MORE
ABOUT HOW TO ACCELERATE ROAMING
AGREEMENTS. THANK YOU. THANK
YOU. GOOD AFTERNOON. MY NAME IS
M GORON I LEAD CHARGE POINTS
REGULATORY ENGAGEMENT ACROSS THE
U S¼ CHARGE POINT IS THE LARGEST
CHARGING NETWORK IN NORTH
AMERICA AND WE DESIGN AND
MANUFACTURE OUR HARDWARE AND
SOFTWARE TO WORK TOGETHER
SEAMLESSLY TO PROVIDE A SUPERIOR
CUSTOMER EXPERIENCE FOR DRIVERS
ACROSS THE NETWORK AS WELL AS
MAKE IT EASY FOR SITE HOST TO
OFFER CHARGING SERVICES THAT
ALIGN WITH THEIR BUSINESS. THERE
ARE OVER 54,000 PUBLIC AND SEMI
PUBLIC PORTS AND ON THE CHARGE
POINT NETWORK IN CALIFORNIA,
WHICH MEANS THAT OVER HALF OF
THE PORTS IN STATE ARE ON OUR
NETWORK. OR CHARGING NETWORK IS
RELIABLE, AND WE CONTINUE TO
IMPROVE THAT WITH OUR
INVESTMENTS IN RESEARCH AND
DEVELOPMENT, MANUFACTURING AND
TESTING. I WELCOME YOU ALL TO
VISIT CHURCH POINTS
INTEROPERABILITY TESTING LAB IN
CAMPBELL, CALIFORNIA, WHERE YOU
CAN SEE HOW WE WORK WITH OUR,
UH, PRODUCTS DESIGNED IN HOUSE
AND ALONG WITH AUTOMAKERS TO
MAKE SURE THAT THAT CUSTOMER
EXPERIENCE IS SMOOTH AND
SEAMLESS. UM. PER POINT IS
SUPPORTIVE OF TIME REQUIREMENTS
FOR STATION OWNERS, AS THIS
ALIGNS WITH WHAT WE OFFER OUR
CUSTOMERS DIRECTLY FOR Ó AND M
SERVICES, AND IT HELPS ENSURE
THE OVERALL HEALTH OF OUR
NETWORK. OR AN Ó AND M SERVICES
ARE REALLY MADE POSSIBLE BY THE
THOUSANDS OF ELECTRICAL
CONTRACTORS THAT WE EMPLOY,
ALONG WITH OTHER CHARGING
PROVIDERS IN THE STATE OF
CALIFORNIA, UH, TO INSTALL AND
REPLACE CHARGERS, AND THEY'RE
DOING A GREAT JOB ON THE GROUND,
UH, TO DELIVER THOSE SERVICES
AND MAKE SURE THAT CHARGERS ARE
RELIABLE WHEN DRIVERS NEED THEM.
FINALLY I JUST WANTED TO
HIGHLIGHT THE GREAT WORK BEING
DONE AT THE ENERGY COMMISSION IN
ORDER TO ESTABLISH A TIME
REQUIREMENTS. WE'VE BEEN
ENGAGING WITH THE èC E èC TO
ESTABLISH THOSE REGULATIONS AS
WELL AS TO ESTABLISH A
CONSISTENT FRAMEWORK FOR
REPORTING AND WE'RE LOOKING
FORWARD TO SEEING THOSE
FINALIZED THIS YEAR. THANK YOU.
THANK YOU SO MUCH. UM I WANTED I
DON'T KNOW IF THERE'S ANY
CLOSING COMMENTS BY OTHER
MEMBERS. UM, I'LL JUST CLOSE BY
SAYING I THANK YOU, UH, CHAIR
SHO, UM MEMBERS AND ALL OF OUR
PANELISTS FOR YOUR FOCUS ON
OVERSIGHT AND ACCOUNTABILITY.
UM, AS WE HAVE HIGHLIGHTED IN
THIS HEARING, WE HAVE INCREDIBLY
AMBITIOUS GOALS TO DECARBONIZE
THE TRANSPORTATION SECTOR IN
CALIFORNIA. UM AND WE'VE
INVESTED HUNDREDS OF MILLIONS OF
TAXPAYER DOLLARS, UH, TO HELP
ACHIEVE THAT GOAL, UM, BUT I
THINK WE ALL KNOW THAT WRITING
THE CHECK IS THE EASY PART. UM,
AND WE'VE GOT TO MAKE SURE THAT,
UH, THOSE DOLLARS ARE ACTUALLY
DELIVER. RESULTS AND, UM THAT
IMPLEMENTATION IS WORKING, AND
THE CHARGING NET NETWORK IS
ACCESSIBLE, AVAILABLE AND, UH,
FUNCTIONAL. SO UM, I AM
ENCOURAGED BY SOME OF THE
PROGRESS THAT THAT WE'VE HEARD,
UM, IN TODAY'S DISCUSSION, I
THINK WE KNOW WE'VE GOT A REALLY
STEEP CLIMB TO GET TO A MILLION
CHARGING STATIONS BY 2032
MILLION BY 2035. SO THIS WILL
CERTAINLY CONTINUE TO BE AN AREA
OF FOCUS. UH, FOR OUR COMMITTEE
AS WE MOVE FORWARD, SO THANK YOU
APPRECIATE YOUR PARTNERSHIP.
THANK YOU, UH, AND SAME REALLY
APPRECIATE YOUR PARTNERSHIP WITH
THIS HEARING AND TACKLING THIS
DIFFICULT QUESTION. UM AND I
WANNA THANK THE PANELISTS WHO
ARE HERE TODAY FOR THEIR
TESTIMONY AND PARTICIPATION. I
THINK THAT IT WAS REALLY
INSIGHTFUL AND HELPFUL FOR US TO
FIGURE OUT KIND OF WHERE TO DIG
IN ON THIS ISSUE. UM AND, UH,
AND THE IMPORTANT PROGRESS THAT
IS BEING MADE. I KNOW THAT. YOU
KNOW, THE E VÆ CHARGING, UH,
WORK IS GOING THROUGH A LOT OF
GROWING PAINS. BUT AS DISCUSSED
TODAY, WE'RE FINDING THE WEAK
POINTS AND THERE IS ACTION BEING
TAKEN TO REMEDY THESE ISSUES,
AND I JUST I DO APPRECIATE. I
KNOW. UM YOU KNOW, THERE'S AS WE
SEE FROM THE, UH CONSUMER DATA
AND SURVEYS. THERE'S A LOT OF
FRUSTRATION IN THIS SPACE, BUT
THERE'S A LOT OF PROGRESS AND A
LOT OF HARD WORK HAPPENING, AND
I APPRECIATE THAT EVERYONE IS
TAKING IT VERY SERIOUSLY TO
ADDRESS THESE CONCERNS. UM AND
WE CERTAINLY WANT TO WORK
TOGETHER, AND I KNOW THAT
THERE'S COMMITMENT FROM OUR
COMMITTEE, UM, TO CONTINUE TO
WORK TO MAKE PROGRESS IN THIS
SPACE, SO I'M REALLY LOOKING
FORWARD TO DOING THAT WORK
TOGETHER. UM AND I THANK UH MY
STAFF. GRAYSON MY LEGISLATIVE
DIRECTOR, AND KATHLEEN, WHO IS A
NEW SCIENCE FELLOW WITH, UM THE
ENERGY UM, UTILITY AND ENERGY
COMMITTEE. SO WELCOME AND THANK
YOU FOR YOUR WORK ON THIS, AND
WE'VE CONCLUDED OUR AGENDA. THIS
JOINT HEARING OF THE SELECT
COMMITTEE ON ELECTRIC VEHICLES
AND CHARGING INFRASTRUCTURE, UM,
AND COMMITTEE OF UNI UTILITIES
AND ENERGY IS ADJOURNED.